Yellowstone Designer Moving & Storage - Bozeman
Moving and storage service in Bozeman, Montana
Google rating
4.9
Ratings counted
84
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
1 of the 84 ratings in Google’s published star breakdown for Yellowstone Designer Moving & Storage - Bozeman are one or two star.
Against other listings in Bozeman
1.1 percentage points lower than the middle of the 16 listings in Bozeman we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 97.6% | |
| 4 star | 1 | 1.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Yellowstone Designer Moving & Storage - Bozeman at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Yellowstone Designer Moving & Storage - Bozeman, counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for Yellowstone Designer Moving & Storage - Bozeman. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Never got to to the point of actually using them. Several calls to them with promises to get a quote, days gone by, and finally gave up. Lost a lot of time I didn't have until I found a responsible mover, which is pretty much all of them in Bozeman if you look at Yelp. Not Yellowstone however. Can't imagine what it would have been like had I actually booked them:)
Hello, Bob! I'm sorry you had a poor experience with us. We appreciate your feedback and made changes to our booking processes shortly afterwards to best serve our future clients. If you have moving needs in the future, I'd be more than … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 52%
- Careful with belongings7 · 33%
- Worked hard and fast5 · 24%
- Kept in touch4 · 19%
- Turned up when they said3 · 14%
Counted across the 21 four and five star reviews we have read for Yellowstone Designer Moving & Storage - Bozeman. A review can mention more than one thing.
In their own words
I cannot say enough wonderful things about Yellowstone Moving Company! From start to finish, they were absolutely fantastic to work with. The crew was prompt, professional, hardworking, and incredibly careful with everything they moved. We had artwork and several oversized pieces that required extra care, and they handled everything beautifully.
The gentlemen that moved the furniture and exercise equipment were great, expeditious, and courteous. I was very happy with their service including the person who communicated from the office.
Thank you for the awesome review, Carmen! It was a pleasure helping you move your exercise equipment! Let us know if we can help you at all in the future! Cheers!
We consistently use Yellowstone Movers for cabinetry deliveries at Homestead Woods, and we could not be happier with our service. Wyatt and his crew are absolutely amazing. All their movers are careful, responsible and take direction extremely well. Wyatt does an amazing job with coordination, and instructing his team with large and fragile items. Their scheduling team makes booking movers extremely easy, and the whole experience with them is amazing!
Thank you so much for the amazing review, Maura! It's always a pleasure working with you and the Homestead team! As nice as it would be to take all the credit for the way our jobs are run, I have to take my hat off to our crew members and … More
Yellowstone Moving is an exceptional company. They made our move from Seattle to Bozeman smooth from start to finish. They exceeded our expectations, delivering professional and friendly service. We watched in amazement as they carefully loaded everything out of our 4 bedroom home in one day and drove to Bozeman the next day. They had the truck unloaded and everything where we wanted it at our new house. I highly recommend them for long distance moves.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- responsiveness10
- kind staff10
- careful movers6
- scheduling4
- moving process4
- timely crew4
- furniture pickup3
- moving furniture2
- hard working crew2
- on time2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial
- yellowpages.comdirectory