UniMovers Raleigh
Mover in Wake Forest, North Carolina
Google rating
5.0
Ratings counted
533
Are 1 or 2 star
0.2%Unusually few
The rating breakdown
1 of the 533 ratings in Google’s published star breakdown for UniMovers Raleigh are one or two star.
Against other movers in Wake Forest
6.9 percentage points lower than the middle of the 4 movers in Wake Forest we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 522 | 97.9% | |
| 4 star | 9 | 1.7% | |
| 3 star | 1 | 0.2% | |
| 2 star | 1 | 0.2% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is UniMovers Raleigh at 0.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for UniMovers Raleigh, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for UniMovers Raleigh. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Edited post: Jay and nick helped me move my things from storage . They broke my washing machine and didn’t say anything after I asked them not to pick it up or move it from the top where the knobs are. They did it anyway and broke it. I didn’t notice it until two weeks later when I was officially moved in my house and needed to wash clothes . One of them were extremely lazy.
Hey Agena, just seeing that you updated your review from 5 to 2. Please reach out to us at [email removed] so we can try to make it up to you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast205 · 43%
- Professional and courteous203 · 42%
- Turned up when they said78 · 16%
- Careful with belongings56 · 12%
- Kept in touch18 · 4%
- Price matched the quote8 · 2%
Counted across the 482 four and five star reviews we have read for UniMovers Raleigh. A review can mention more than one thing.
In their own words
My mother and I had a big move to accomplish in a short amount of time. Jarod and Nathan were prompt, professional, and patient with the move. We honestly couldn’t have done it without them. They were very efficient and “Tetris” masters, and we were able to fit the entire storage unit in the truck due to their diligence and patience.
We were happy to help Elise!! And honestly, each of you lending us a hand on the move helped tremendously! That, on top of your humor and thoughtfulness :) Again, we appreciate the caring words.
UNIMOVERS did a great job unloading my POD. Scheduling was easy and they called to ask if they could arrive early. Aiden and Jacob were extremely careful with my belongings. They did not break or damage anything. Great pricing too. I would use UNIMOVERS again. I highly recommend this company. Out of state, first time user.
Thanks so much for your kind review Jennifer. We’re happy to have helped you move into your new home! 😃 …
Update from May 2023: I hired UniMovers again, 2 years after they helped us move in here. Again, Sam G, Ian, and Neal came ready to work. They were organized, friendly, energetic, and strong! Hugely appreciate their hard work and efficiency. Had booked for 11am and got a text the day before about needing flexibility and they texted throughout the day with updates and arrived at 1pm, which worked for me. Highly recommend. David and Sam G. were super helpful and efficient with moving our bulky items for us.
Awesome things went as well as they did, always great hearing such positive feedback! Thanks for the review Vanessa!
We were notified at 5pm on Tuesday that our new sofa was being delivered on that following Thursday. We got barely any notice and had to scramble to find a way to move our current sofa to my dads house. I reached out to UniMovers and they were super helpful! They got back to me immediately and were able to schedule us to move the sofa the very next day. Terrell and Owen came out to our house promptly at our scheduled appointment time. They were friendly, respectful, and polite.
It's great knowing we could take out some of the stress from the last minute delivery Sara! Looking forward to helping y'all move again soon!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient staff61
- furniture moving21
- quick move12
- careful moving7
- box moving5
- local move4
- last minute booking3
- flexible scheduling3
- efficient loading3
- loading truck2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- yelp.comreviews
- facebook.comsocial
- nextdoor.comsocial