USF Moving Company LLC
Google rating
4.7
Ratings counted
263
Are 1 or 2 star
6.5%Above typical
The rating breakdown
17 of the 263 ratings in Google’s published star breakdown for USF Moving Company LLC are one or two star.
Against other movers in Houston
2.5 percentage points higher than the middle of the 22 movers in Houston we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 243 | 92.4% | |
| 4 star | 2 | 0.8% | |
| 3 star | 1 | 0.4% | |
| 2 star | 1 | 0.4% | |
| 1 star | 16 | 6.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is USF Moving Company LLC at 6.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for USF Moving Company LLC, counted by matching the words they used.
- Damage to belongings5 · 33%
- Crew conduct4 · 27%
- Late, delayed or a no-show2 · 13%
- Price rose after the quote1 · 7%
- Belongings withheld over payment1 · 7%
Counted across the 15 one and two star reviews we have read for USF Moving Company LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Charged Far More Than Promised, Left Us Stranded! USF Movers promised us they could move our family from Blackfoot, ID to Caldwell, ID. What followed was the worst experience we’ve ever had with a business. PLEASE DON’T MAKE OUR MISTAKE AND EMPLOY THIS SERVICE! • Estimated $2200 + $100/hr more if labor exceeded 8 hrs. Charged us $3500 and left half our possessions in Blackfoot! • Tried to charge us $1500 more to bring the rest, which would have been more than double the estimate.
Spam review, We have no record of any moving job has been done under you name. We recommend you to recheck who made your moving job. … More
Terrible service. I understand that people need to earn a living but not on other people’s pockets. Mike or whatever his name is was very rude, very slow and missleading. We talked on the phone, he said price is 110$ per hour plus travel time. I said fine, travel time won’t be a problem since our new apartment is only 4 min away. He said ok and NEVER mentioned that travel time means from the moment he starts driving not the moment he starts the move.
We were wishing if you left an honest review than stating unacceptable unrealistic, untruthful claims. We recommend you to get back to the initial qoute we had sent you. … More
This is not a company you want to do business with first of all we was given a flat price of $250 and on the day of the move our things had gotten broken into so it seemed like the guy was genuinely understood our pain.Having to deal with moving and the police to report a break in and he said his name was Mike and that he was the owner and he was stopping the clock .
What are you talking about I’m Mike - personally , what police, who are you? Who the hell is your sister?! Dude come back with a reasonable story! Again spam review for $$
I was genuinely shocked at how Mike handled our move. The first time everything was acceptable. His team did break a pot, but at least there were no hidden charges and the job was completed. The second move was a completely different story. I agreed with Mike over the phone to $200 per hour. Once the job started, he suddenly tried to add $25 per hour for equipment that had been brought the first time without charge and that did not even work properly.
I had a terrible experience with Mike. He showed up with a bad attitude, was extremely unprofessional, and even cursed loudly on my property, which is completely unacceptable and felt like harassment. When I hired him, he agreed to move furniture, take items upstairs, and assemble everything. None of that was done. Instead, he gave excuses, refused to finish the job, and acted like he was doing me a favor.
Worst moving experience I’ve ever had. The owner and the worker he brought along with him moved extremely slow. The worker he brought with him was not capable of doing anything on his own so he just tagged along with the owner wasting time and our money. They did not properly put back any of the items that they took apart, such as our beds, so the mattresses are sinking into the bed frames and are impossible to sleep on. So many screws and nails are missing from our items. I would never recommend this company.
These people lie about their prices. When I first called them they told me it would be $250 flat for just coming my tvs, couches, my bed, and one small bookshelf. Mind yall I was only moving 1 floor up on my complex. Once it was time to pay they told me it was $320. And not only that … they broke my bookshelf in half. He had the audacity to tell me fine I’ll do it for $300. The absolute worst company ever. Please don’t bother booking with these people :/
No record under this name, no damage reported! Check the name of the company that does your moving job. Mike- management
Horrible company they did not take pride in the move. They didn’t know how to pack a U-Haul. They were all over my house. They broke furniture. They broke stuff that meant a lot to me. I’ve called the phone number. I’ve texted the phone number and I sent an email and they will not reply back they broke my dresser, my nightstand, and they broke 100 year old rocking chair. They broke a China cabinet. I would not recommend this company
We could not identify the name of the reviewer nor the photos that had uploaded. We don’t do packing U-Haul or other trucks (only labor) according to our company policy. (100 year old rocking chair worth a big chunk of money 💰) ➡️You can upload a POL (pill of sale ) as a proof of purchase the…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous55 · 26%
- Worked hard and fast53 · 25%
- Turned up when they said31 · 15%
- Careful with belongings15 · 7%
- Price matched the quote9 · 4%
- Kept in touch5 · 2%
Counted across the 211 four and five star reviews we have read for USF Moving Company LLC. A review can mention more than one thing.
In their own words
I recently hired USF Moving Company for my relocation in Houston, and I couldn’t be more satisfied with their work. From beginning to end, the team was professional, on time, and handled my belongings with exceptional care. They managed both my local and long-distance items flawlessly, making the entire moving experience completely stress-free. The movers were friendly, dedicated, and efficient they packed everything securely, ensuring that nothing was damaged in transit.
Thank you so much for taking the time to share your experience. We’re happy to hear our Houston movers provided professional, on-time service and handled your belongings with care throughout your relocation. Our team works hard to offer … More
Service was awesome.. very friendly.. detailed oriented.. suggested changes.. showed up 2hrs early with no notification.. owner repremanded employee several times while on the job.. it was the persons first day.. employee did 90% of the work.. English is the second language for the owner..had to repeat specifications of the move over the phone multiple times.. they got lost finding the new house due to this.. spent 15 mins on the phone trying to get them to the house..
Thank you Mr Ben for using our moving company and we’re happy to hear any suggestions from our customers for improvement . we appreciate your business and we wish you and your family a happy stay at your new house.
Usfmovers moved from Napa I'd. To mt.home Id. USF movers are best local moving company in the treasure valley in Boise they handled all my fine China and all my belongings safe with reasonable price reakables with exalant care and precssion I couldnt beleave how fast and safe they were at completing the job thank a for everything USF movers ill be calling you again for sure in the future!
Thank you Jack for taking the time to write us this awesome review, we’re appreciate your business and look forward working with you again.
I recently used USF Moving Company for my relocation in Houston, and I must say they did an outstanding job. The entire process was handled with professionalism and care from the moment they arrived until the last box was delivered. The team was on schedule, organized, and extremely attentive with all of my belongings. They packed and moved everything safely, and I really appreciated how efficient and respectful the crew was throughout the move.
Thank you so much for sharing your experience! We’re thrilled to hear our Houston movers were able to make your relocation smooth, organized, and stress-free. Our team takes pride in careful handling, honest communication, and fair pricing … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- fair pricing13
- reliable movers5
- affordable movers4
- courteous team4
- no hidden fees4
- affordability4
- secure packing4
- courteous movers3
- long distance moving3
- office moving3
What the company says about itself
Taken from USF Moving Company LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…venient moving solutions, backed by our satisfaction guarantee. Houston’s Leading Commercial Movers Em”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…to your needs. Are my belongings insured during the move? Yes, we offer comprehe”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Texas? will Long distance moving With more than 12 years of local and long-distance moving exper”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory