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Vantage Moving Solutions

Mover in Boise, Idaho

Google rating

4.5

Ratings counted

162

Are 1 or 2 star

13.0%Above typical

The rating breakdown

21 of the 162 ratings in Google’s published star breakdown for Vantage Moving Solutions are one or two star.

Against other listings in Boise

This company13.0%
Typical listing in Boise2.5%

10.4 percentage points higher than the middle of the 21 listings in Boise we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
14187.0%
4 star
00%
3 star
00%
2 star
00%
1 star
2113.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Vantage Moving Solutions at 13.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Vantage Moving Solutions, counted by matching the words they used.

  • Damage to belongings4 · 24%
  • Price rose after the quote3 · 18%
  • Items missing or never delivered2 · 12%
  • Late, delayed or a no-show2 · 12%
  • Booked by one company, moved by another2 · 12%
  • Crew conduct1 · 6%
  • Stopped responding1 · 6%

Counted across the 17 one and two star reviews we have read for Vantage Moving Solutions. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewKelci P.a month ago
What a disaster. We have moved across the country many times and this was the worst by far (ID to NC). They are hard workers and were trying to make things right but they have no idea what they’re doing and we had thousands of dollars in damage. They waaaay underestimated the truck size and had to repack multiple times putting us days behind schedule. I wouldn’t have minded if things had shown up in one piece but there were so many things broken or crunched including toys, tons of furniture, and wall decor.
Reply from the business

Kelci, Thank you for taking the time to share your experience. We are disappointed to receive our first one-star review, but we are even more disappointed that we earned it. One of the reasons this move has weighed heavily on us is because the outcome was so far removed from what we expected.

1-star Google reviewDr. A.5 months ago
This company has no integrity. The order was taken over the phone and an incomplete information was given so I received a quote of $3500 based on the information the broker gave to the transporter (I didn't know I was dealing with a broker). The broker gave me a low price to get me to sign up. At pick up, the driver said my items were more than the list they received so my price increased from $3500 to $5500; I showed him the list I sent to the broker and he discovered that the broker reduced the number of items…
Reply from the business

Please give us a call, [phone removed] Hi Dr. Ade, Thank you for taking the time to share your experience. After reviewing the details you provided, it appears that your move was not completed by our company, Vantage Moving, based in Idaho.

1-star Google reviewSwathi K.a year ago
I recently used Vantage movers used for my move from Massachusetts to Colorado, and unfortunately, my experience was far from satisfactory. Several expensive items went missing during the delivery, and I discovered that a few of my glass items were broken upon unpacking. While moving can be a challenging process, I expected a professional moving company to handle my belongings with more care and accountability. Unfortunately, the lack of proper handling and communication left me frustrated.
Reply from the business

Thank you for reaching out! As a mover in this industry, I do apologize that you've had this experience. I understand the frustrations associated with problems on move day and the domino effect it has on a variety of areas, especially when it comes to long distance moves.

1-star Google reviewLara G.2 years ago
Kept hiking prices, unprofessional, just threw items in boxes, charged $15,000 for subpar service. I have receipts to show as well Use anyone else but them!!!
Reply from the business

Hello there! We are saddened that you had a terrible moving experiance. However we do not have any records of your name, nor have we recently completed a move anywhere close to $15k innthe past month. Please verify the name of the company you used.

1-star Google reviewAdam L.2 years ago
I chose Vantage based on their reviews, but boy was I wrong about them. I thought by hiring a moving company I could be hands off and just direct them, but again, I was way wrong. To move a four bedroom, one story house, I was quoted about 4 - 5 hour price, for moving ONLY, not even packing, which seemed reasonable. It took them 12 hours, and that even included me having to help because they were so slow.
1-star Google reviewSarah L.8 months ago
DO NOT HIRE THEM! You will regret it like I did. Here is my story… I signed up as a client moving from Arizona to Seattle and was given a quote that I felt was pricey but doable. I was informed that my move date was guaranteed for November 26th (the day before Thanksgiving) as I needed to request time off that day. I was informed that the QA person was going to call me on Friday. Friday came and went, no call. Monday came and went, no call.
Reply from the business

Thank you for reaching out! Being that we are a small family owned company in Boise, Idaho, we refer to clients by names and not number or accounts. Your name is unfamiliar to us. Additionally, I have searched your name in our system and have come up empty handed.

1-star Google reviewGarrison W.a year ago
Absolute worst moving company I have ever used. Somehow they are supposed to be ranked in the top three on line. Start off by saying they are not the moving company. They are only a broker! I was moving across the country. from Louisiana to California for a new job. The first thing that was suspicious that happened is they bid about $800 less than two other companies. That's why I decided to go with them. I gave an exact detail of what Items I had. How many boxes, end tables, king bed etc.
Reply from the business

Thank you for reaching out. I’m sorry to hear about the experience you’ve had — moving across the country is stressful enough without unexpected charges, delays, and poor communication. That said, I’d like to kindly clarify that we had no involvement in this move.

1-star Google reviewKylie G.2 weeks ago
Genuinely, worst moving experience of my life. Not only was my stuff delayed 3 different times, but they actively did the opposite of what I asked, didn't listen to me and each time there was a delay no one would show up by the day they quoted me and I'd have to call multiple times, only to find out it hadn't ever left California. They missed the window they quoted me on the contract and I asked for some money back multiple times, and they acted like I was the unreasonable one.
Reply from the business

July 29, 2024 Hi Kylie, Thank you for taking the time to share your experience. After reviewing the details you provided, it appears that your move was not completed by our company, Vantage Moving Solutions based in Idaho.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous48 · 39%
  • Worked hard and fast41 · 33%
  • Turned up when they said19 · 15%
  • Careful with belongings13 · 11%
  • Kept in touch13 · 11%
  • Price matched the quote5 · 4%

Counted across the 123 four and five star reviews we have read for Vantage Moving Solutions. A review can mention more than one thing.

In their own words

5-star Google reviewRhiannon H.5 years ago
Vantage Moving did an amazing job today moving our belongings from Nampa to Caldwell. They showed up on time and ready to work. They were super efficient getting everything careful moved out of the house and packed into the truck, and did an equally careful job getting everything unloaded and put into the correct rooms in the house we're moving into. The two gentleman who completed the job were super respectful and easy to work with.
Reply from the business

Thank you!

5-star Google reviewAnjila R.4 months ago
Moving from Nevada to Texas felt overwhelming at first, but choosing this moving company turned it into one of the smoothest experiences we’ve ever had. From start to finish, their professionalism, efficiency, and attention to detail were truly impressive. The team handled everything with care and respect—every box, every piece of furniture arrived in perfect condition. What stood out the most was how trustworthy and transparent they were throughout the entire process.
5-star Google reviewKerrie O.11 months ago
This was a first time for us to use moving services. I knew instantly when I made the call to the Vantage moving company I would be satisfied with an efficient and robust service. Moving day arrived!! We were welcomed with the most friendliest and courteous people from the moving company! They were polite and respectful beaming with willingness to get our move done!! Right away they jumped in and before we knew it our moving truck was loaded and ready to go!! Here we are now at our beautiful new home!
Reply from the business

Kerrie and Kelly, thank you for trusting our moving company with your first move. It means a lot to hear how much you enjoyed working with Mikey and Tianna — they take real pride in giving families a smooth, respectful, and well‑communicated local moving experience.

5-star Google reviewNannette N.5 years ago
After a horrible experience six years ago with a moving company I was hesitant to hire a moving company again. I found Vantage on Nextdoor and because of the great reviews I hired them. WOW. Brent was incredibly careful and coccineous with my antiques, HEAVY Moroccan fountain and even less notable, awkward, but sentimental furniture. He went above and beyond to protect every item he moved. He and his finance were fast, organized and SO respectful of my things. They actually seem to love what they do!
Reply from the business

Thank you!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff17
  • responsive staff4
  • seamless experience3
  • small furniture moving3
  • efficient moving2
  • husband wife team2
  • dedicated crew2
  • careful loading2
  • moving truck loading2
  • affordability2

What the company says about itself

Taken from Vantage Moving Solutions’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and Gears Full service options GET A FREE QUOTE TESTIMONIALS What Our Happy Clients Say”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…and Background Checked Employees Fully-insured Clean Truck and Gears Full service opti”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • superpages.comdirectory
  • bizapedia.comdirectory
  • facebook.comsocial
  • yelp.comreviews
  • chamberofcommerce.comdirectory

Before you hire Vantage Moving Solutions

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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