Veterans Moving America

I hired this company based on a detailed inventory quote. I spent time walking through everything we needed moved, including furniture, boxes, yard equipment, grills, outdoor furniture, and shed contents. They estimated about 4.5 hours and quoted roughly $1,100. I arrived about 20 minutes after the crew, and I'll gladly own that delay. However, that doesn't explain why, by around 5:00 PM, they still hadn't even left my old house.

It seems like I can't get away from these people. Unfortunately, we had the worst experience with these people. After damaging the home we were moving out of ( which cost me 425.00 ) they were over on time. That cost me extra money. We were never paid for the damage either. Now, a little past a year later, we're trying to sell a treadmill that they had no idea how to move and we're missing some hardware because they didn't reassemble it.

Unprofessional, Overwhelmed, and Completely Unprepared for a Large-Scale Move I paid over $20,000 for what was supposed to be a full-service move. The company visited my home twice beforehand and assured me they could handle the size and volume of the job. In reality, they were not capable—and instead of being honest, they showed up unprepared and left me with a mess.

The movers and employees are very nice, HOWEVER, from the beginning of booking I was very adamant that I wanted all my furniture wrapped. They assured and re-assured that furniture wrapping was INCLUDED with the price of moving, and that in fact, if I didn’t want my things wrapped I would need to sign a waiver stating so. I trusted them with moving my things. Then I notice they loaded the truck without wrapping a single item. The drug my couch across the dirty floor inside and outside.

The veteran organization helping us received a quote. Veterans Moving America came and looked around and once we left to prepare to meet them at the apartment, they called the office and said they needed another mover to help because we had "about 100 more totes" than what was oin the inventory. This was an absolute lie, and they used it to overcharge the organization because no one was there to watch them.

We used thus company twice. First time no problems. Second time it was a night mare! I am a Vietnam Veteran who proudly served my country. These people just picked up our furniture and it seemed that they were in a hurry to finish the job. We told the lead team member Tim not to worry about our tv's that we would take care of them. We'll in the rush that they hurrying to get the move quickly they took the TV's. When we got to our new home Tim told us that one of TV's had sustained damage. It was totally destroyed!

In November 2016 we had them load 4 pods for us moving out of state. The loads shifted in 3 of the pods resulting in the doors being removed on two of the pods. Several pieces of furniture were damaged during the moving process including our leather couch. Prior to loading they took the legs off and then dragged the couch across the concrete damaging the wood frame. When first approached about it prior to loading, they denied damaging it before final admitting they caused the damage.

First, they did not give a call the morning of to let us know they were only sending 2 "New" guys when we paid for 3. We filed a claim, and they messed up our refrigerator and only offered $30 when the fridge was valued at $3,500 and not for the Veteran at all. I will never do business with them again and hope that no one does. They are a rip-off and by far the worst moving company I have ever dealt with. Explain how the owner is not a Veteran but owns a Veteran based company?