We Can Help Moving and More LLC
Mover in Fort Worth, Texas
Google rating
4.9
Ratings counted
351
Are 1 or 2 star
2.3%Around typical
The rating breakdown
8 of the 351 ratings in Google’s published star breakdown for We Can Help Moving and More LLC are one or two star.
Against other movers in Fort Worth
About the same as the middle of the 20 movers in Fort Worth we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 340 | 96.9% | |
| 4 star | 2 | 0.6% | |
| 3 star | 1 | 0.3% | |
| 2 star | 3 | 0.9% | |
| 1 star | 5 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is We Can Help Moving and More LLC at 2.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for We Can Help Moving and More LLC, counted by matching the words they used.
- Damage to belongings2 · 25%
- Claim or refund went nowhere1 · 13%
- Crew conduct1 · 13%
- Stopped responding1 · 13%
Counted across the 8 one and two star reviews we have read for We Can Help Moving and More LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This was, hands down, the WORST experience we've had with a business in our lives! STAY AWAY from this "company." I arranged the move with Tyler, the owner, in advance and verified with him that he would move our piano. He reassured me (in writing through text), that the piano would not be an issue and that there would be no extra charge for it, it would be the standard hourly rate. It is for this reason that we chose this "company." On moving day, the movers arrive and start grumbling about the piano.
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn’t meet expectations. We strive to provide accurate information and excellent service to every customer, and we take concerns like … More
This is the worst moving company and a scam. We hired four guys and two trucks for a four bedroom house for a price of $300 an hour. These guys are charming from the first phone call with Tyler to the movers, but beware. They have damaged several pieces of our furniture , used my husbands tools without asking and left strung out all Over the house while at the house assembling and disassembling our furniture (that was a disaster within its self).
Thank you for expressing your concerns on your move with us. Please return my call so we can discuss a resolution for you.
Hello Tyler, please call me when you have a moment. Dec 20th, your company provided your moving services, in which I paid $900. I am calling to file a claim and request that you pay for the repair costs. My refrigerator was incorrectly wired back up resulting in my refrigerator being completely inoperable. Some of the cabling was completely cut due to how the mover rewired the fridge. Leaving exposed wiring with electrical current running through.
Hello, thank you for informing us of this, we have been in contact with you and have scheduled one of our technicians to come by to remedy this situation for you. We can determine cause and come to a resolution quickly for you. We … More
I hired this company to load my 25ft Penske truck at my house and then go to another location to load the rest of the truck with items from an apartment. Taylor was very nice when I made the appointment with him. I paid for two Movers. The first location was packed up extremely well by me, boxes were organized by size, and all items were put in two rooms. I could have a literally fit every single item into one bedroom. It should not have taken more than an 1 1/2 hrs.
Hello, we have tried to contact you regarding your move with us. We were unaware of any issues at all on this load for you. Please give us a call so we can talk about your concerns. We will be more than happy to take care of and explain any issues you have. Thank you
At 160.00 an hour, I would have thought they would work. Firtst Tyler scheduled June 30. Then, called to reschedule and said the movers were stuck in a previous job with lots of issues. Scheduled for the following day. Then the movers were …
We're truly sorry to hear about your negative experience with We Can Help Moving and More LLC. Your feedback is important to us, and we deeply regret any inconvenience you faced during your move. The owner has reached-out to you to speak with you further about your experience with no response.
If it could be a zero it would be. I had the owner come out and see what we needed moved. He was pretty sure it would all fit in his truck but was sure that his truck and a small trailer would for sure get everything. He could not have …
Wow, I am so sorry that there were any issues with your move!! We completed this move for you over 2 and a half months ago and had no idea there were any problems with it. We would love to talk with you to remedy your concerns and I just checked our records, you were only charge one time for your…
This was a horrible experience with one particular employee, Arron. Because of his actions and directions to the other staff, i had to rent 2 storage units. He came in with a negative attitude after he saw how much had to be moved. I'll …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 42%
- Worked hard and fast7 · 37%
- Turned up when they said4 · 21%
- Careful with belongings3 · 16%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for We Can Help Moving and More LLC. A review can mention more than one thing.
In their own words
We had an excellent experience today with Jon & Dan. They were on time, professional, fast and careful. We are on a 2nd floor, but they got everything upstairs and placed perfectly. They wrapped items to ensure they weren’t damaged and used their moving blankets as well. Jon also hooked up my washer & dryer, which was so helpful. I highly recommend them to help with moving!!
Thank you so much for the kind words, we truly appreciate your business and trusting in us to taken care of your moving needs!!
Very responsive and got the job done quickly, like we needed. Crew were friendly and hard working. Definitely will ask to have them back for the next job! Thanks!
We appriciate your 5 star review! Thank you so much
I contacted We Can Help Moving at the last minute and spoke with Tyler. He kept in contact with me the whole time, assessing my needs for the move and setting up the appropriate amount of help that was needed. The pricing was amazing, especially when you are already spending a lot of money for the move. He even did a follow-up the day before to make sure everything was ready to go. I would definitely use them again. Great company.
Thank you for the wonderful review. We are always here to help. Just call email or text us!
We were extremely happy with our moving services today through We Can Help Moving and More / KnockOut Movers LLC. John and Chris were fantastic — they disassembled and reassembled a bed, moved it with care, and also moved and reassembled two cribs. They were friendly, hardworking, careful with our belongings, and very efficient. The whole process was smooth and stress-free. Highly recommend their team!
Happy to serve you and your family with your moving needs. We appreciate your kind words on this review and look forward to helping more customers like you in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff33
- friendly movers14
- fair pricing12
- quick move6
- furniture moving6
- efficient movers6
- short notice4
- home move2
- moving blankets2
- expedited process2
What the company says about itself
Taken from We Can Help Moving and More LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…tailored to your needs. Backed by over 20 years of experience, our professional team ha”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- facebook.comsocial
- chamberofcommerce.comdirectory