West Coast Self-Storage Silver State

Used to be great until new owner a year and a half ago took over. I got a large unit for a good price, a month later $50 increase. Their security gate has been broken the entire time so over a year straight without being fixed it’s wide open 24/7 which is a security measure. This location is on 4th street so to not have a gate is pretty ridiculous so if someone forgets to shut one of the coded doors someone could potentially get into a unit if the really tried..

I usually don’t write reviews, but the staff here are seriously incompetent I rented a unit and wasn’t able to move in until five days later and when I came, the code would not work so I went into the office to find out why they rented it to someone else So I came the next day to pay for a couple more months and when the lady asked me for a receipt, I said I better get a receipt or also say I didn’t pay for it And then when she was trying to give me a receipt, the printer jammed and it was taking forever and I…

Update:: 8 months I have been here. Went from two small ones to a 10x20 $229 and now it is $289??? That's $60 extra a month??!! That's crazy! I was so upset I just cried and walked out of the office. What is the extra $60 paying for? Not weather stripping on the bottom of the door, not a trash bin anywhere on site, not Security gates that work..I do not have lights or electricity in my unit. And you let go of the best person Suzanne! Nothing has improved since have been there..

Do yourself a favor and rent from somewhere else. These people pretend to be nice and their "advertised" rates are not bad. My wife and I have a 10'x20' that was $189 per month when we first started renting on December 27, 2024. We received half off the first two months to move in. Starting June 1, 2025 they increased our rent to $244 per month. Then starting March 1, 2026 this same unit will be $314 per month. Over 66% increase in less than a year? Give me a break!

They raised the price to over double with 4 increases in 2 years. I discovered other units twice my size IN THE SAME FACILITY are less! They said "sorry but that is the business model". Penalizing loyalty?! Having high turnover with bait and switch prices that force customers to move their stuff to a new facility with a move-in bonus constantly, to make it affordable... Jokes on them bc that forces customers to finally go thru their stuff and eliminate it to downsize.

Beware of terms and conditions. The staff are incredibly nice and helpful as a tenant and prospective tenant. Too nice. They will lie to your face about last months rent being pro-rated upon move out, assuming you don’t read the 12 pages of terms and conditions until you move out and find out they will not pro-rate the partial last months rent. Also there is no trash on site. So any little scraps or trash you may have you will need to pack in and pack out.

I was just hit with a 33% increase after 6 months. $210 to $280. They said it was industry standard. Ive been using storage units around the country for 25 years and have never came close to this kind of increase. Good bye West Coast Storage! and its not really secure. Front gate was either broken or just left up all day anyway

Ok, well now, I’ve had at least one unit here for over 4 years, then I went up to 3, and over the last couple of years, ever since “ West Coast” out of California, purchased it, their have been a variety of on- site managers, and at times, even NO managers, and the office has been closed. A problematic place!