Wherley Generations Moving and Storage
Moving and storage service in York, Pennsylvania
Google rating
4.7
Ratings counted
48
Are 1 or 2 star
6.3%Above typical
The rating breakdown
3 of the 48 ratings in Google’s published star breakdown for Wherley Generations Moving and Storage are one or two star.
Worked out from 48 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in York
3.3 percentage points higher than the middle of the 14 listings in York we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 43 | 89.6% | |
| 4 star | 0 | 0% | |
| 3 star | 2 | 4.2% | |
| 2 star | 1 | 2.1% | |
| 1 star | 2 | 4.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Wherley Generations Moving and Storage at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Wherley Generations Moving and Storage, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Wherley Generations Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The sellers of the home we purchased in September used Wherley to move to Florida. I heard such horror stories from the sellers about their entire experience. They paid an arm and a leg and the workers didn't even move stuff out of the house. The sellers and their friends had to take everything out to the truck themselves (and they are in their 60's!) The workers then proceeded to not use the 40+ blankets the sellers rented and just stacked nice furniture on top each other with rakes and stuff like that right on…
What was the customer's name? You can email us direct through the website. If I remember correctly, this might be the customer that requested 2 men for 2 hours to load a couple items into a uhaul they rented. When the crew showed up it was … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 58%
- Worked hard and fast9 · 47%
- Turned up when they said4 · 21%
- Careful with belongings3 · 16%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Wherley Generations Moving and Storage. A review can mention more than one thing.
In their own words
I can't imagine a better moving company than Wherley Generations. They moved me from California to Pennsylvania. Wherley made sure that I was in the loop at every point in the schedule from the first follow-up phone calls in CA to the last day of the delivery in PA. They sent me information on what the process looked like, what to pre-pack (if desired), and what to be ready for on the day(s) of pick-up and delivery.
Thank you for the great review! And glad we could be of service!
The Wherley team was awesome, from scheduling and communication, to their professionalism with delivery (making 4 stops across 2 states). Would definitely recommend!
Thank you Lauren!
I have used Wherley Generations Moving three times, and I’m about to use their services again. They do a great job at a great price and go the extra mile always.
Thank you for the kind words!
Easily the best cross country move experience of my life! Josh and Kelvin were the crew dispatched to handle my move from TN to IL. They were very professional and took great care of my belongings and both the residince I was leaving and the destination, to ensure no damages were caused and everything was handled with care. I cannot recommend Wherley Generations enough, they will be my choice for any long-distance moves in the future.
Thank you Brian for the awesome review. Wherley Generations Moving is lucky to have employees as awesome as Josh and Kelvin...and to have customers like you. Thank you for trusting in us for your long distance move! Enjoy Illinois!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff7
- efficient staff6
- punctuality5
- efficiency3
- professional team3
- communication2
- moving experience2
- packing2
- careful handling of items2
- furniture moving2
What the company says about itself
Taken from Wherley Generations Moving and Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“…for over eight decades. We are a family owned and operated moving company that is cur”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Weekly Happy Hour Contact Us About Us Since 1920 Wherley Moving was founded in York Coun”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Estimate – No Deposit Required * *Guaranteed Pricing with an In-Home Estimate *Free”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Call Now: 717-792-0033 Click for Free Estimate Toggle navigation Home About Us Testimo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews