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Williamsburg Movers

Mover in Newport News, Virginia

Its address is in Williamsburg, Virginia. It appears here because Google returns it for Newport News.

Google rating

4.8

Ratings counted

36

Are 1 or 2 star

5.6%Around typical

The rating breakdown

2 of the 36 ratings in Google’s published star breakdown for Williamsburg Movers are one or two star.

Worked out from 36 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Newport News

This company5.6%
Typical listing in Newport News3.6%

2.0 percentage points higher than the middle of the 14 listings in Newport News we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
3494.4%
4 star
00%
3 star
00%
2 star
00%
1 star
25.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Williamsburg Movers at 5.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Williamsburg Movers, counted by matching the words they used.

  • Damage to belongings1 · 50%
  • Crew conduct1 · 50%

Counted across the 2 one and two star reviews we have read for Williamsburg Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewchuck M.9 years ago
Two individuals showed up on time and worked hard for 8 hours. Major problems is when they did their work. Gouged holes in hardwood floors with dolly. Did not put blankets around couches to keep dirt from items that were packed on top of them. All mattresses and bed springs were packed directly on truck floor with no blankets underneath. All were dirty at end of move. Some mattresses were damaged. Couple of tables were badly scratched for lack of blankets packed around them.
Reply from the business

The crew said you were pushing them on time so they cut corners. I fired them.

1-star Google reviewCourteney Z.6 years ago
Rick told me he was available asked me some questions about the move. He texted me the next day and said he was now "unavailable" due to the fact that I would be out of town and had someone else oversee the process and payment. Very unprofessional and lack of effort on his part.
Reply from the business

You need a Baby Sitter. Not a Mover.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous10 · 59%
  • Worked hard and fast3 · 18%
  • Kept in touch3 · 18%
  • Careful with belongings2 · 12%
  • Turned up when they said1 · 6%
  • Price matched the quote1 · 6%

Counted across the 17 four and five star reviews we have read for Williamsburg Movers. A review can mention more than one thing.

In their own words

5-star Google reviewKarl K.a year ago
Rick was professional, responsive to all questions, confirmed scheduling and offers extremely fair pricing. The movers/labor providers (ace &ryan)were very hard working, professional and were willing to assist us with extra tasks that needed to be done. We will be using this company for all our future moving/labor needs. Highly recommend!
Reply from the business

Thank you, was our pleasure.

5-star Google reviewSherry H.2 years ago
We were very impressed with Williamsburg Movers and recommend them highly. Jason and Bob picked up the U-Haul Van and arrived at our place around 9:30, loaded the truck in about 2 hours, and drove to Lynchburg, VA where they unloaded the van. They were extremely professional, efficient, careful with our belongings, and did not scratch the walls. They really knew what they were doing! It was the best money we ever spent, resulting in an easy move with no hassle nor anxiety. And their prices were very reasonable.
Reply from the business

Thank you Sherry, it was our pleasure.

5-star Google reviewjeannie H.2 years ago
I used Williamsburg Movers a few years ago and was so impressed I used them again on a second move. The movers showed up on time and were very professional. My furniture and precious belongings were delivered with care to my new home. I would definitely recommend them.
Reply from the business

Thanks

5-star Google reviewKatherine G.a year ago
Excellent service! Rick and Pam have put together a phenomenal team of movers. They were professional, courteous, and got the job done! They are exactly how they advertise themselves. I needed help moving the heaviest and most awkward furniture pieces from one housing unit to another (along with some heavy boxes that I had prepacked). They also careful covered pieces that could easily get stained like my large white sectional.
Reply from the business

Thank you. Rick

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • reasonable pricing5
  • truck5
  • oversized-item moving3
  • responsiveness3
  • courteous crew3
  • easy move2
  • moving team2
  • value for money2
  • helpful movers2
  • short notice availability2

What the company says about itself

Taken from Williamsburg Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Publishes a licence or operating numbersays on their website
    Show the text this came from

    “* Moving Help Class "A" Contractor License # 2705038993 Call or Text Rick 757-869-4290 HOURLY M”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…in Kingsmill for 30 years. Pam is a licensed real estate broker specializing in the”Raw text captured from the page, including any surrounding navigation.

Before you hire Williamsburg Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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