Zoomalo Moving & Storage
Moving and storage service in Laredo, Texas
Google rating
3.7
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 5 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 10 | 66.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 6.7% | |
| 1 star | 4 | 26.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Zoomalo Moving & Storage, counted by matching the words they used.
- Crew conduct1 · 20%
Counted across the 5 one and two star reviews we have read for Zoomalo Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I am puzzled that I received such poor service based upon the stellar reviews. I contacted David Lach back in February to arrange a move to Mexico in July. He promised the moon. We can transport your belongings - no problem. We will transport your vehicle on our trailer - no problems. We can transport your dogs, and they will ride up front in the cab with us - no problem. And if we get your dogs there before you arrive, no problem, as my child loves dogs and they can stay with us until you arrive.
My service from Wisconsin to Mexico was quoted to take 4-6 weeks. David and company picked up my items in August. It’s now end of November and no word on my shipment. I used Zoomalo to move my items and trusted their word. I am now in limbo living and working in Mexico waiting for my items to arrive. 😭 …
My apologies for the delay in shipment Glad you have received everything now
The owner of the company promised my husband $200 USD because we had to carry our belongings upstairs, but then he pretended not to know anything and didn't pay us. I don't recommend him.
On moving day, they didn't carry our things upstairs; my husband and I had to do it ourselves, and we paid for that in the quote. I don't recommend them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch1 · 17%
- Professional and courteous1 · 17%
Counted across the 6 four and five star reviews we have read for Zoomalo Moving & Storage. A review can mention more than one thing.
In their own words
Our daughter recently moved from Tx to San Miguel de Allende. We used Zoomalo for her move. Zoomalo staff was professional, knowledgeable, and courteous. David Lach patiently answered all of our questions and concerns and was very personable and responsive. Everything arrived in great condition and we really appreciated the care that they provided for all of her things. We highly recommend Zoomalo if you plan to move to or from Mx to the US. Thank you for a great experience. Julie Weissert
so happy to hear everything went well. much thanks to you and your daughter for trusting Zoomalo
I used another service for my move from Mexico to the USA but I met David Lach at customs. I had some issues at customs and David was a huge source of information. The company I used only sent 1 guy across the border and I had an 8'x11' truck packed completely full to transfer to a U.S. based trucking company. David hopped on his phone and found a couple of his guys that were available to help me out. Jerry was efficient and knowledgeable on how to pack and stack to minimize space.
glad i could be there to assist you in a stressful time!
They know all the ins and outs of getting everything safely shipped across the border. Very happy with this company!
we have many years of experience in moving between Mexico and the United States! Very much appreciate your business
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- floor2
- knowledgeable staff2
- courteous staff2
What the company says about itself
Taken from Zoomalo Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“ZOOMALO Moving & Storage has over 15 years of experience in moving clients from th”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Click here to contact David for a free estimate ZOOMALO Copyright © 2026 All rights res”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- mapquest.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory