1-800-Self-Storage.com
Self-storage facility in Troy, Michigan
Google rating
4.7
Ratings counted
53
Are 1 or 2 star
1.9%Unusually few
The rating breakdown
1 of the 53 ratings in Google’s published star breakdown for 1-800-Self-Storage.com are one or two star.
Against other listings in Troy
2.4 percentage points lower than the middle of the 9 listings in Troy we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 42 | 79.2% | |
| 4 star | 9 | 17.0% | |
| 3 star | 1 | 1.9% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 1-800-Self-Storage.com at 1.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 22%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for 1-800-Self-Storage.com. A review can mention more than one thing.
In their own words
recently rented a climate-controlled unit at 1-800-Self-Storage, and I couldn't be more pleased with the experience. The climate-controlled rooms are excellent for keeping my belongings in top condition, regardless of the weather outside. The facility is always clean, secure, and well-maintained, which gives me peace of mind knowing my items are safe. The staff is friendly and knowledgeable, always ready to help with
Great location with awesome features like covered unloading area. John as very helpful. Recently moved from Charlotte from a 3/2 house to an apartment, so needed a unit. John and team were very helpful with keeping a unit reserved for us even though our moving date kept changing.
The service is pretty good, the facilities normally look very clean, the grounds always look maintained, the equipment looks in good repair and updated EXCEPT that there was a flood in the building, there's insects (fish flies or silver …
Lifesavers! And some truly nice & friendly people. My apartment fell through 3 days before I was to move in. With the trailer full of all my worldly belongings needing to be emptied in 6 days and me in another …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff18
- cleanliness7
- security5
- climate4
- complementary water2
- apartment2
- location2
- climate control2
- quick setup2
- awesome staff2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory