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MOVING MICHIGAN AND STORAGE

Moving and storage service in Troy, Michigan

Its address is in Fraser, Michigan. It appears here because Google returns it for Troy.

Google rating

4.7

Ratings counted

164

Are 1 or 2 star

7.9%Above typical

The rating breakdown

13 of the 164 ratings in Google’s published star breakdown for MOVING MICHIGAN AND STORAGE are one or two star.

Against other listings in Troy

This company7.9%
Typical listing in Troy4.2%

3.7 percentage points higher than the middle of the 9 listings in Troy we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
14789.6%
4 star
21.2%
3 star
21.2%
2 star
21.2%
1 star
116.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is MOVING MICHIGAN AND STORAGE at 7.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for MOVING MICHIGAN AND STORAGE, counted by matching the words they used.

  • Crew conduct4 · 44%
  • Items missing or never delivered3 · 33%
  • Damage to belongings2 · 22%
  • Price rose after the quote1 · 11%
  • Late, delayed or a no-show1 · 11%

Counted across the 9 one and two star reviews we have read for MOVING MICHIGAN AND STORAGE. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

2-star Google reviewAmy M.a year ago
++BUYER BEWARE** This was the worst moving experience I've ever had! I understand that sometimes things happen that aren't in their control, HOWEVER providing ZERO COMMUNICATION when I had already experienced how important communication was to me is completely unprofessional especially when your 3 hours late!! Then how do you have a nasty attitude because you were late?!
1-star Google reviewGina N.4 years ago
Worst moving experience I have ever had! We had two movers show up. As their working one of the movers suddenly disappeared. His co-worker was looking for him. We went searching around the whole house and he was just gone. They all tried to get a hold of him no one could reach him. Then finally found out he had went to urgent care because he was feeling sick. I completely understand feeling sick and having to leave but not telling anyone was very rude.
Reply from the business

Hi Gina, Thank you for sharing your feedback. We sincerely apologize for the challenges … More

1-star Google reviewMehreen M.2 years ago
Bait and switch! Just look at the recent reviews. They clearly don’t want the business or they think they are doing so well that they think they can cuss at customers. Was quoted a price, paid a deposit and a couple days before the move, double the price. Absolutely insane that this is how they do business. Sham of a company.
Reply from the business

Hi Mehreen, We understand how frustrating moving can be, and we're sorry this experience left you feeling misled — that’s never our goal. We always strive to be as transparent as possible with our pricing.

1-star Google reviewJessica K.5 years ago
By far the worst moving experience of my life. When we called to set up the move, we went through every room in the house and told them how many boxes we had and what furniture was in there. They showed up with the smallest truck ever and two guys. We asked if they were making more than one trip, and they said no. So when I called to ask where the miscommunication was, the manager yelled at me and told me he will tell his crew to empty the truck and cancel my move.
Reply from the business

Hi Jessica, We’re truly sorry to hear about your experience — but after thoroughly checking … More

1-star Google reviewTim S.2 years ago
Worst experience ever! I found 4 different bags from fast food restaurants packed in with my valuables. They used my boxes as their trash. The boss didn’t show up once even though he promised he’d be there the entire time and his employees kept disappearing or were on “breaks” longer than they actually worked. Many items are still missing from the move and thousands of dollars in materials was damaged in the move.
Reply from the business

Hi Tim, We’re genuinely sorry to hear that your experience didn’t meet your expectations. At Moving Michigan & Storage, we pride ourselves on delivering high-quality, … More

1-star Google reviewcoug U.2 years ago
We contacted Moving Michigan to move some of our furniture on a Friday. On Thursday it was obvious that we were running late, so we called and asked that the move be rescheduled to the following Wednesday. The truck showed up on Wednesday, and the men in the truck were great. However, our furniture was kept captive until we paid additional false charges.
Reply from the business

Hi Coug, Thank you for sharing your experience — we’re glad to hear our moving crew took … More

1-star Google reviewDorothy H.Edited 2 years ago
My sister and I paid them separately to move us out of her 2 flat apartment building on the same day. She lived upstairs and I downstairs. They mixed out storage together and she got some of mines and I got some of hers. I am missing pots, pans, folding chairs, beach chairs, my nice sets of towels, face cloths and sheets. Missing comforter sets and more boxes. Finally they found my parents portraits. My step ladder had been used also my regular ladder, and and no telling what else.
Reply from the business

Hi Dorothy, Thank you for taking the time to share your feedback. We sincerely apologize for … More

1-star Google reviewAyman S.2 years ago
Worst company I have ever dealt with. Spoke with Jackie who seemed nice and took all my information. Quoted me $1700 for a total of 6 hours including truck fee. Got a call TWO days before the move asking for $3500 to $4000 for the EXACT same move. Tried to bully me into paying. He started cussing at me and tell me that if you want to play the "idgaf card" we can play that card. Absolutely the worst. Ended up canceling the whole move.
Reply from the business

Hi Aymen, We’re truly sorry to hear you were dissatisfied with your experience, and we … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous8 · 47%
  • Worked hard and fast7 · 41%
  • Turned up when they said3 · 18%
  • Careful with belongings2 · 12%

Counted across the 17 four and five star reviews we have read for MOVING MICHIGAN AND STORAGE. A review can mention more than one thing.

In their own words

5-star Google reviewDalea year ago
Moving Michigan made what could’ve been a stressful day feel completely effortless. Jackie was amazing over the phone — super friendly and organized. She walked me through the whole process, gave me a fair quote, and scheduled everything exactly how I needed it. On moving day, Dylan and Randy showed up right on time and got to work immediately. They were professional, fast, and super careful with all my furniture, especially my antique dining set which I was nervous about.
5-star Google reviewTroy M.a year ago
This past Friday, I had the pleasure of working with Moving Michigan, and I couldn’t be more impressed. Blake and David, the two movers assigned to my job, were absolutely outstanding. They were not only quick and efficient but also incredibly friendly and professional. Their expertise was evident throughout the entire process. The pricing was the best I found, offering exceptional value for such top-notch service.
Reply from the business

We're glad to hear such amazing things, we take alot of pride in the work that we do and offer and are glad we were able to move you into your new home. Cheers to you!

5-star Google reviewMariam S.a year ago
This is the best moving company you will ever find! David and Blake both did an amazing job! Not to mention they are both such nice and generous individuals that made the experience even better. The job was a tight one to move a couch up from the basement and I was convinced that I would’ve hit the wall but these men made the move so smooth and easy. No walls were damaged in this process and it was very seamless.
Reply from the business

Hello Mariam, super excited to hear such great comments about our movers, super glad we were also able to exceed your expectations and complete your move for you! We hope you enjoy your new place and enjoy every moment making it a home! :)

5-star Google reviewMelissa D.a year ago
Moving Michigan swooped in and saved us when our other movers cancelled the day of our move. They brought a 6 man crew and moved us into our home in record time. Pierre, Dylan and team were efficient, polite, professional and extremely nice. I wasn’t sure what to expect since we did not research them ahead of time, but I could not have been happier with their services. I highly recommend Moving Michigan!
Reply from the business

Melissa, we were glad we could help last minute. We hope you enjoy your new home! If theres anything more we can do, reach out anytime! :)

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff18
  • professional movers9
  • small furniture moving3
  • fragile item handling3
  • meticulous carrying2
  • fast move2
  • piano moving2
  • last minute appointment2
  • strong movers2
  • informative staff2

What the company says about itself

Taken from MOVING MICHIGAN AND STORAGE’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “& operated. Trusted movers in Michigan since 1994. 📍 View us on Google Maps Now Hiring –”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
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    “…to store your belongings, our fully licensed and insured fleet is ready to help. Let”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…your belongings, our fully licensed and insured fleet is ready to help. Let’s get you m”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
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    “Serving Michigan with Excellence for Over 25 Years No Matter Where You Are In Michigan, Mo”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as veteran ownedsays on their website
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    “Southeast Michigan Movers Veteran-Owned Moving Company (586) 404-9533 movingmic”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
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    “…ut-of-state moving services. Call for a Free Estimate Moving, Storage & More! Whether you’re”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “Moving Michigan & Storage is a veteran family-owned and operated business proudly serving M”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial
  • yelp.comreviews

Before you hire MOVING MICHIGAN AND STORAGE

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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