1st Coast Express Movers

Sort by "lowest reviews" to see the common truths - underperform, overpriced. Mine was a 2 day move for $3900 (with me buying all the boxes and tape not included, prelabeled location with colored tape). Furthermore, we only partly moved for a remodel. The hard stuff was just put in my garage from other rooms in my one story house, the other half taken part 15 minutes away.

Hidden fees! Beware of the automatic tip you are required to pay. They will not tell you this up front when you call for a quote. There are also fees for using cash & card! So fees however you pay! The automatic tip that gets added to your bill is 20%. Then you are expected to tip cash on top of that. Very pricey especially if you only need help moving a few items from room to room. The movers didn't damage anything in the process, so that was a plus however the bill was much higher than the quote when I called.

Let me start off by saying this. The guys (Brandon’s crew) that moved my stuff were great. No complaints. They deserve 5 stars. My issue was with the quote that I received and being misled by the estimate. Mr. Mahone told me on phone and it is in email (see photo) that 15% would be deducted from final bill. I received multiple quotes and eventually chose this company because the 15% would’ve have made their quote the best. I was quoted 4.5 hours of labor. Which in turn needed to be 8 hours.

UPDATED 04/05/22: I'm responding to the business response sent today by the owner. If you think can justify this then you're knowingly mispresenting your prices. Based on all that you indicated here, you should advertise the hourly rate as $138 (which includes tax), NOT $129. You advertise as having the lowest hourly rate, which you do but what you don't advertise is that your apply sales tax for your "services" and the equipment you use to move a customer. So be honest about ALL your charges.

I am a former military spouse and have moved across the United States and overseas. The move the I had by this company was by far the worst move I have ever experienced! Drug tested and professional, not quite! Upon entering my apartment the odor of marijuana emanating from them was overwhelming and it was clear someone had just smoked. It was apparent the movers were taking their sweet time to run up the clock.

The saga began with me assisting them with their billing/estimate software email not rendering properly within any of my email clients. I worked with Tim Johnson, listed as the Move Coordinator, over the course of several emails to correct the display issue. I was sent an estimate of $3321.00, plus I paid a deposit of $189.00. Over the next couple of days, when trying to call back to ask questions about the upcoming move, Mr. Johnson's number would hang up immediately without even ringing.

Updated Review Unfortunately when we received the items from our move from home so many things were broken and mishandled. It was very discouraging. We were compensated for some items however many items we were not compensated for and other items are simply irreplaceable. Very disappointing, inconvenient and just down right sad to move to a new state across the country waiting for your families possessions to recieve much of it destroyed.

I wish I had more positives but I feel pretty ripped off. I booked my move to leave a 2 bedroom apartment ( on a third floor) into a 1 story house. I booked it to start in the morning (arrival 9-10am). The estimate I was given was 3 hours at a competitive rate. The day to move came and my mom and I had everything packed and ready to go at 9am besides the furniture which needed wrapping. Due to logistical issues and a bit of forgetfulness on their part the move started at 12:30.