1Up Moving Ltd.

Hands down our worst moving experience ever. At first we were quite impressed with the care they appeared to take with floor runners, door coverings, etc but the care was not extended to the items that they moved, I watched them dump 2 loads of boxes off the elevator all over the hallway, resulting in broken dishes and other items, they removed the bases to our lamps, quilt racks, etc and never put anything back, we had to replace a standing floor lamp because of damages and our quilt rack now leans and is no…

I was quoted an hourly price for help with moving from the third floor to the first floor of the same apartment building and specifically asked if there were any travel charges and I was told the price included everything. There was a $50 deposit we had to give that was also supposed to come off the final price. We were given a 2 hour time slot of 3 to 5 for 2 guys. Not only did they show up an hour late, but they were given a 3 hour time slot.

Part 2 : Because of the chaos and our dog’s severe anxiety from a prior stroke, I chose to sleep on a dog bed with our two dogs while both trucks were unloaded through the night and into the early morning hours. I removed myself from directing the move for my own mental health and to keep our animals calm while my other half remained with the movers. At the new home, once both trucks arrived, unloading continued into the early morning without us ever being asked whether we were okay to proceed overnight.

After hearing how Landon spoke to my mother and him trying to scam her out of more money after she paid him a deposit is horrible, anyone who takes advantage of a senior citizen on a fixed income is scum. I would not recommend this company to anyone now. You can down play it all you want but no you don’t tell people that if they try to move their moving date weeks in advance that you’ll be taking they’re deposit and expecting them to come up with an entirely new one.

⭐️ 1 STAR – A COMPLETE NIGHTMARE FROM START TO FINISH We paid over $4,300 for professional packing and moving services, and what we received was the most stressful, damaging, and emotionally exhausting experience of our lives. Day 1 began positively with two respectful workers who removed their shoes and treated our home with care. Once additional workers arrived later that day, the professionalism immediately declined.

This is the worst Moving company I have ever met. Don’t waste your time and the money with this company. First of all we have an appointment at 2 pm they call me before that time maybe an hour and they asked me to come early. They make me to leave my work to come to meet them at old place. So they came early one hour before our appointment. When I asked them to carry small extra bags, they refuse although they came early. Secondly, This is the most important.

Sorry but we booked you to move a treadmill , piano and bedroom furniture. Suddenly the treadmill can only go in the garage and the piano goes in the kitchen. The company was aware of the need for both upstairs but the workers informed us the boss said they couldn’t take it upstairs. Very very disappointing. They were polite but spent considerable time consulting their boss and getting lost. They did give us $65 back for the long phone calls

Well Landon isn't that professional. When he takes seniors. For a ride and over charge them, I wouldn't not recommend this company to anybody. The way he treats people when they want to move there date to be sure they can get into a place he will double dip from seniors and from anybody that changes their moving date. This is so disgusting of what he does and so unprofessional. So please be aware of this moving company.