2 Fellas Moving Company
Google rating
4.9
Ratings counted
280
Are 1 or 2 star
2.9%Around typical
The rating breakdown
8 of the 280 ratings in Google’s published star breakdown for 2 Fellas Moving Company are one or two star.
Against other movers in Phoenix
About the same as the middle of the 21 movers in Phoenix we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 265 | 94.6% | |
| 4 star | 5 | 1.8% | |
| 3 star | 2 | 0.7% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 2 Fellas Moving Company at 2.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 2 Fellas Moving Company, counted by matching the words they used.
- Damage to belongings1 · 13%
- Items missing or never delivered1 · 13%
- Claim or refund went nowhere1 · 13%
Counted across the 8 one and two star reviews we have read for 2 Fellas Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I used 2 Fellas recently. The owner Matt was a good communicator however this experience was TERRIBLE. They destroyed every single piece of furniture I valued. They gave me a decent quote but did not come out to see what they were moving prior.. provided me no inventory list either. Didn’t explain they’re process or insurance policies… .60 cents per pound of coverage. A joke. After the move was done 2 fellas charge was double they quoted me.
I called this company and spoke a very nice lady. I stated that I had used moving companies for the past 10 or so years. The reason why is that I am a disabled veteran and can't do what I used to be able to do. We set up the move today, a wednesday because it was my day off. We set up the time between 8 and 9am. They show up at 7:10/7:15 wanting to start. I was upset that they came earlier then expected and was not ready for them to start.
Absolutely asinine pricing… Literally charge you to drive to your house. Quoted me over $400 to move less than 10 items less than 3 miles away. This was without requesting assembly, or any sort of other things. Literally to move one bed room worth of things to another bedroom less than a 10 min drive away.
We were very disheartened to read your review. We agree that the costs of moving items from one home to another can seem a bit overwhelming. However, we hope that after reading this, you will understand that there is much more involved in moving than just picking things up and setting them down…
Well they never answer the phone... They never return calls... So don't bother leaving a message.... In my opinion that's not how you run a business.
The values of this company are a joke don't wast your time trying to hire them or trying to work there. They will tell you anything you want to hear
Stood us up last Minuit. 2 fellas was pitched at 3 guys and the owner doesn’t even work on site. But they try charging for 4. A joke in busy times.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous137 · 61%
- Worked hard and fast93 · 41%
- Careful with belongings56 · 25%
- Turned up when they said45 · 20%
- Kept in touch21 · 9%
- Price matched the quote7 · 3%
Counted across the 225 four and five star reviews we have read for 2 Fellas Moving Company. A review can mention more than one thing.
In their own words
2Fellas Moving worked out perfectly for us! The 4 men arrived on time and ready immediately to get wrapping and protecting our items. They inspected everything first quickly to know what to bring over to the new house first. The young men were very polite and respectful. We grabbed them lunch and they wouldn’t even stop to sit and eat! I would recommend them to anyone looking to move at a very reasonable price.
This is the best experience I have had with a moving company! I truly cannot speak more highly about this company and their movers. I hired them to help me move my large pieces of furniture out of a POD to our new apartment. Enoc and Dakota were so kind, respectful, and professional! They were also super quick but moved with caution throughout my buildings hallways/elevators.
Thank you! Glad we could help.
Where do I begin…. I received a postcard in the mail with a picture of this beautiful family and it stated this business is LOCALLY OWNED, I'd much rather support a local small business. 2Fellas Moving Company made this moving process so easy and definitely took a lot of stress off my family and I. We set up an in-home estimate and were surprised when the owner of 2Fellas showed up to meet with us to take a look at what they'd be moving.
This was our first time using a moving company and we had such a great experience with 2 Fellas! I got a call first thing in the morning letting me know my “fellas” were on the way. Alan and Alex arrived shortly after and got right to work. They wrapped our furniture carefully and handled all of our belongings with care.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff32
- professional movers21
- easy move13
- quick movers9
- local move6
- responsive staff6
- moving day experience4
- short notice availability3
- furniture pads and shrink wrap2
- piano moving2
What the company says about itself
Taken from 2 Fellas Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Surprise, AZ Tempe, AZ Contact us Get A Free Quote Moving Company Phoenix Local Moving Our”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“Families have chosen 2 Fellas for over 20 years. Let our family take the stress out of”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…to content link Professional Moving Since 1996 Call Us Today at (602) 233-5527 office@”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory