Not Your Husband Moving Corporation
Google rating
4.9
Ratings counted
1,271
Are 1 or 2 star
2.4%Around typical
The rating breakdown
31 of the 1,271 ratings in Google’s published star breakdown for Not Your Husband Moving Corporation are one or two star.
Against other movers in Phoenix
1.1 percentage points lower than the middle of the 21 movers in Phoenix we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,228 | 96.6% | |
| 4 star | 6 | 0.5% | |
| 3 star | 6 | 0.5% | |
| 2 star | 4 | 0.3% | |
| 1 star | 27 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Not Your Husband Moving Corporation at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Not Your Husband Moving Corporation, counted by matching the words they used.
- Damage to belongings9 · 32%
- Crew conduct4 · 14%
- Price rose after the quote2 · 7%
- Items missing or never delivered1 · 4%
- Late, delayed or a no-show1 · 4%
- Claim or refund went nowhere1 · 4%
- Stopped responding1 · 4%
Counted across the 28 one and two star reviews we have read for Not Your Husband Moving Corporation. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was really hoping that this company was going to be a good solution for my family who cannot move our own things because of disabilities. Unfortunately that was not the case. It seemed fine during the process at the beginning. However, Anthony in the middle of this picture decided that getting into our private food and drinks without an invitation was acceptable. He also thought that throwing the trash on the floor in the house is acceptable.
You definitely are just being argumentative. The crew said you offered the snacks and drinks at the start. Regardless of that i am trying to bring you all the snacks you want, clean your house and move things for you to correct apparently what was a misunderstanding.
We hired NYH at no small expense so we would not have to do the heavy lifting ourselves, we are older and I have a bad back. I’ll start with the good: They showed up on time. They had a pickup and trailer. The guys were friendly and worked fast. Now the not so good. We were moving out of a 2 bedroom house in which 90% of the furniture was not being moved. However, their trailer was still not big enough to load our stuff into.
Hey Darrel the review is shocking. Your wife was very happy and tipped our guys well. It appears the frustration is due to us being fully booked and not being able to help load the remaining items. I'll start from the beginning. Initially I was told you had 2 bedrooms worth of items.
****Edit:*** after my move was done, I went home and noticed extensive damage to two of my items. When I reached out to NYH for help, I was informed that apparently I signed something that said I don’t care if they damage my items. I was not given the opportunity to read the disclosure verbatim, and the mover only mentioned that it would “beat the clock” and save me money. I don’t understand why these liability waivers and agreements weren’t sent before the movers arrived, as is standard for most services.
So you were super happy with the team until you tried to screw over a small business. EVERYTHING is in your contract and everything was discussed including the trip charge I've reviewed the sales call with Jonathan.
Unbelievable trauma and financial loss. Never paid even 1/3 as much as with them and never before had movers fail me and tell me the reason they couldn't finish and had to leave early but still get paid was because they got all they could into their truck and they only make one trip. They had a truck the size of an 18 wheeler! They told me they don't stack stuff and it's whatever can fit in the one layer. And they refused to move my boxes and suitcases. For almost $1000 and they didn't pack or unpack.
This is most definitely a fake review! Not a single thing you've said is true and never happened. EVERYTHING we do is transparent and agreed upon in writing before we EVER come to you. Likely either someone that didnt make the cut to continue employment here or a "competitor".
Didn't stand by either quote and charged over $1,400 more than quoted to move 3 1/2 hours away in state. They also charged $200 for the truck to sit overnight because the movers were double booked that day We ended up renting a UHaul to finish moving. Guys who moved were amazing, however Tyler and the owner Chase Tice are uncommunicative and dishonest. I would not recommend this company to anyone. I am a senior and my daughter a recovering alcoholic and they promise discounts for both but you don't receive them.
Go back and read all the messages about the $200 charge and the DOT regulations we have to abide by. It couldn't legally be a 1 day move that was explained to you all in writing. You're something else.
I had a decent experience until I saw my drawer cracked and had no follow up on the movers hitting a door frame at my old home and getting charged from my landlord for it. I followed up a couple times with the company and they stopped responding. My friend and I both witnessed the door frame getting hit. No big deal, that's why I went with a company who has insurance. But the drawer front to my dresser is not replaceable and I'm so bummed because the who thing looks beat because of the one cracked drawer.
I dont have any records of a conversation with you. I will speak to Jonathan who was your sales rep. Please email me at [email removed] and we will get a solution going. Thank you for your patience we will get it ironed out!
TERRIBLE COMPANY 😕. Yesterday I was supposed to move. Movers were scheduled to arrive between 1:00 and 3:00. They called and said they wouldn't be here until 4:30. The storage facility closes at 5 pm. I was upset and disappointed but graciously allowed them to reschedule to 9:00 a.m. the next day. They showed up at 9:10 a.m. today. The movers were pleasant and I was quite nice to them and the driver wanted to confirm the estimate.
You are leaving out the part of my crew being in contact with you the entire day and we had to reschedule to a 3-5pm window which you were completely ok with per Collin. We were going to be there right at 5 when you said you found out the storage facility closes at 5.
Update: While the owner claimed that he would have my precious statue fixed by professionals, this has yet to happen after weeks. I filed a claim with bbb.org, where this company has a C- rating, and was told after weeks that the company never responded to the inquiry. Check their rating at Yelp and other places. It definitely tells an interesting story. Will update again when I hear back from other places that I am working with to right the wrong.
Looks like we won your dispute meaning we are strictly in line with all contracts and your dispute was illegitimate. We know nothing about a statue of any kind needing repaired. We absolutely have no problem correcting any wrongs on our side but when you shorted us almost a thousand dollars what do…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast207 · 44%
- Professional and courteous165 · 35%
- Careful with belongings67 · 14%
- Turned up when they said54 · 12%
- Kept in touch29 · 6%
- Price matched the quote5 · 1%
Counted across the 469 four and five star reviews we have read for Not Your Husband Moving Corporation. A review can mention more than one thing.
In their own words
We had an absolutely amazing experience with this moving company and their three-person team! Charles, Gage, Julio - From start to finish, everything was seamless. They arrived right on time, were incredibly professional, and immediately got to work with such efficiency that we were genuinely impressed. The team worked quickly but carefully, making sure all of our belongings were handled with care.
Hi, Jenny! Thank you for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear Charles, Gage, and Julio delivered a seamless, stress-free experience and handled everything with care, skill, and efficiency—from moving to assembling your furniture.
I recently used this company to move across many states. I set everything up months in advance. Emmy was my point of contact. She was incredibly transparent and up front about everything. They had a reasonable price, with respects to current costs of everything. Keep in mind gas prices went up within the time frame of me booking and the move. They did not even try and change the price or pressure me. Not Your Husband Moving Corporation kept within close and communication, which is appreciated. Moving is stressful.
Thank you for such an incredible and detailed review, Marc! We're truly honored that you trusted our team with your long-distance move. It's wonderful to hear that Emmy provided transparent communication from the very beginning and that Chris delivered the professionalism, packing expertise, and…
I cannot say enough great things about “Not Your Husbands Moving Company”! From start to finish, the entire experience was seamless, professional, and stress-free. The team showed up right on time, fully prepared, and handled everything with incredible care and efficiency. What really stood out was their attention to detail—they treated every item as if it were their own. Fragile pieces were carefully wrapped, furniture was protected, and everything arrived in perfect condition. Not a single scratch or issue!
Thank you for such an incredible and detailed review, LT & JT! We’re glad Alfonso, Junior, and Jose delivered a seamless, professional, and stress-free experience from start to finish while handling every item with the care and attention it deserved.
Outstanding moving team – truly professional and highly skilled I had a great experience with this crew today. The item I needed moved was extremely heavy, oversized, and technically challenging, and several other companies had already told me it couldn’t be done. This team handled it with confidence and professionalism from start to finish. All four movers were efficient, calm, and very well coordinated.
Thank you for taking the time to share such a detailed and thoughtful review, David! Moves like this require more than strength, and our team takes real pride in bringing planning, technical skill, and clear communication to challenging situations.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling156
- easy move36
- furniture moving32
- friendly movers26
- careful movers24
- quick move21
- furniture placement14
- respectful crew8
- careful packing7
- last minute move6
What the company says about itself
Taken from Not Your Husband Moving Corporation’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…equipped Truck. We are also fully Licensed and Insured. Get Your Free Quote Now He”Raw text captured from the page, including any surrounding navigation.
- Advertises financingsays on their website
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“Professional relocation experts 0% Financing Options Available Full Service Storage Solution”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Truck. We are also fully Licensed and Insured. Get Your Free Quote Now Hear What Our”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Moving Skip to content (480) 313-9375 Free Quote (480) 313-9375 Free Quote (480) 313-937”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- bbb.orgreviews
- chamberofcommerce.comdirectory