A-1 Freeman North American - Movers Killeen
Google rating
4.8
Ratings counted
128
Are 1 or 2 star
3.1%Around typical
The rating breakdown
4 of the 128 ratings in Google’s published star breakdown for A-1 Freeman North American - Movers Killeen are one or two star.
Against other listings in Killeen
1.5 percentage points lower than the middle of the 18 listings in Killeen we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 112 | 87.5% | |
| 4 star | 10 | 7.8% | |
| 3 star | 2 | 1.6% | |
| 2 star | 1 | 0.8% | |
| 1 star | 3 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-1 Freeman North American - Movers Killeen at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 80%
- Careful with belongings1 · 20%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for A-1 Freeman North American - Movers Killeen. A review can mention more than one thing.
In their own words
Wonderful! Such a great experience despite having a massive ice storm in the middle of the move. Steve our driver was communicative and thorough. Both teams that loaded us and unloaded us were so neat, polite and helpful. This team made the move great!
Thank you, Hilda! We're glad to hear you had a wonderful experience despite the challenging weather. We'll make sure to pass along your kind words to Steve and the teams involved. Your satisfaction means a lot to us!
Wow! What an amazing job done by our team of movers!! They carefully handled our furniture and treasures! All the team members had such a positive attitude and didn’t complain when there was- oh one more thing we need you to load! We …
Thank you so much for the wonderful 5-star review! We’re thrilled to hear that our team made your move such a positive experience. Taking great care of our customers’ furniture and treasured belongings is something we take a lot of pride in, and we’re so glad our crew’s positive attitude and…
I cannot thank Ms. Johanna, Ms. Tami, and the packing and moving crews enough for the outstanding job they did. From start to finish, they were extremely professional and handled our household goods with great care and respect. In the past, my spouse and I have always moved our belongings ourselves because we were worried about potential damage when using a moving company. However, Ms. Johanna and both crews truly put us at ease throughout the entire process.
Thank you, Danny! We're so glad to hear you had a great experience with Ms. Johanna, Ms. Tami, and our moving crews. Your trust means a lot to us, and we appreciate your recommendation.
Ward North American exceeded my expectations from the estimate through delivery. Professional, conscientious, dependable, and courteous. I highly recommend them. Johanna was terrific with her estimate and planning our move, and Randy was a blessing making it happen. Many thanks Tami! ❤️
Thank you, Stewart! We're glad to hear that our team, including Johanna and Randy, made your experience so positive. Your recommendation means a lot to us!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff12
- packing crew9
- efficient team9
- careful handling of belongings5
- move crew3
- reliable moving company3
- neat packing3
- no broken items3
- last minute notice2
- professional unpacking2
What the company says about itself
Taken from A-1 Freeman North American - Movers Killeen’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
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“ADER IN MOVING, STORAGE, AND LOGISTICS. Since 1974, A-1 Freeman has provided premium movin”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“International Moving What to Expect Free Quote Government & Military Movers Senior Mov”Raw text captured from the page, including any surrounding navigation.