Central Texas Movers
Google rating
4.9
Ratings counted
144
Are 1 or 2 star
2.8%Around typical
The rating breakdown
4 of the 144 ratings in Google’s published star breakdown for Central Texas Movers are one or two star.
Against other listings in Killeen
1.9 percentage points lower than the middle of the 18 listings in Killeen we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 137 | 95.1% | |
| 4 star | 2 | 1.4% | |
| 3 star | 1 | 0.7% | |
| 2 star | 1 | 0.7% | |
| 1 star | 3 | 2.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Central Texas Movers at 2.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Central Texas Movers, counted by matching the words they used.
- Damage to belongings1 · 50%
- Late, delayed or a no-show1 · 50%
Counted across the 2 one and two star reviews we have read for Central Texas Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Make sure you shop around, because this job was quoted for full packing and move however, the crew had not a clue on how the tape a box close. Then, they showed up an hour late and without any tape, boxes and believe plastic wrap prevents damage to furniture. I packed 75% of my home prior to their arrival (so I could find my things better) and had to pack 97% of the remaining items.
Thank you for your feedback. We have an ongoing investigation with our HR department to verify your claims so that we can right this wrong. Please email us with all details of your move including (but not limited to) photos of the damage … More
They came & did a walk through price quoted was 5500. They wanted an extra 1500.00 to pack & unpack kitchen. Told them no on kitchen, but they were to pack up the rest of the house. Well low & behold the day the movers came They had no boxes whatsoever. Packed what we could in what boxes we had, once the truck was full was told they charge by the load. Was left to finish moving the rest ourselves. DO NOT USE THEM!!!! THEY ARE JUST OUT FOR YOUR MONEY!!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 61%
- Turned up when they said7 · 39%
- Worked hard and fast4 · 22%
Counted across the 18 four and five star reviews we have read for Central Texas Movers. A review can mention more than one thing.
In their own words
Donald and his crew showed up right on time and knocked out 3 hours with of unloading in an hour and a half. They were incredibly professional and cautious with all my belongings. I highly recommend and when I moved from Texas I will be utilizing their services again
Wow! Thank you for the fantastic review! We will pass along your compliments to Donald and the rest of the team. They take great pride in their work, so your feedback about their professionalism means a lot to us. Being cautious and … More
Donald and crew were excellent to work with! I liked that Donald did site visits and estimates later in the evening when folks are home for work. He showed up on time and reviewed everything to be moved. They were able to get us scheduled for a local area move a couple days after the site visit and exactly when we needed them. On moving day they showed up on time and knocked out everything promptly and with care. Time estimate was spot on!
Thanks so much for the kind words! We’re glad Donald and the crew made the evening site visit easy, scheduled you quickly, and delivered an on-time move that was careful, efficient, and right on the estimate. We pride ourselves on being … More
These guys showed up to help us out in a minor emergency. I did not have a reservation or any booking, but I called him at 6:00 p.m. on a Friday because we needed help badly right then and he showed up with some help. I'm sure he was just chilling at home 😬 They went out of their way because we needed help so bad. Amazing customer service!!! Thanks y'all!
Sarah, thank you so much for sharing this—I'm glad we could jump in on short notice and help with your Friday evening moving emergency. We really appreciate your kind words about our customer service, and we’re happy everything worked out when you needed help fast.
THE BEST IN CTX for a reason!!!! Highly professional and competent people! Please DO NOT take your business anywhere else! First time moving, and hiring a moving company nonetheless, and experience was a breeze and seamless!! Surprised to …
Anael, thank you so much for the kind words and for trusting Central Texas Movers for your first move. I’m glad our team made the whole process feel smooth and seamless, and that our on-time arrival and hands-on help (Donald included) stood out.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional crew7
- quality movers5
- flat rate5
- no damages3
- committed staff3
- quick loading2
- easy scheduling2
- short notice availability2
- safe moving2
What the company says about itself
Taken from Central Texas Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“…helping and serving the community as a family-owned business. Additionally, we take pride i”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- facebook.comsocial
- yelp.comreviews
- yellowpages.comdirectory