Valu Storage
Self-storage facility in Killeen, Texas
Google rating
4.9
Ratings counted
353
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
5 of the 353 ratings in Google’s published star breakdown for Valu Storage are one or two star.
Against other listings in Killeen
3.2 percentage points lower than the middle of the 18 listings in Killeen we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 340 | 96.3% | |
| 4 star | 7 | 2.0% | |
| 3 star | 1 | 0.3% | |
| 2 star | 1 | 0.3% | |
| 1 star | 4 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Valu Storage at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Price matched the quote1 · 20%
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for Valu Storage. A review can mention more than one thing.
In their own words
Michael was really helpful and professional in the process of getting a storage unit. He was very kind. I definitely recommend it to anybody how will need to get storage
Thank you so much for the wonderful review! We're glad to hear Michael was able to make the process easy and professional for you. We truly appreciate your recommendation and are always here if you need anything in the future.
Great place and great price. Also Michael was very helpful with the set up, if I ever need them again I would use them
Hi Veronica — thank you for the kind review! We’re really glad you found a great price and had a smooth setup. It was a pleasure helping you, and we’d love to have you back anytime you need storage again.
Michael was so helpful and honest. He gave me thorough details and assisted me in finding the best plan for storing my belongings. I highly recommend him.
Thank you, Joseph, for the wonderful review and recommendation! We're glad we could help you find the best storage option for your needs and provide the information you were looking for. We truly appreciate your trust in Valu Storage and look forward to continuing to serve you!
Very smooth process of being able to get a storage unit Michael R. Was really helpful in getting everything set up over the phone
Thank you for the great review! We’re glad to hear the process was smooth and convenient for you. Providing helpful and easy service is always our goal, and Michael is happy to hear he could assist you in getting everything set up over the … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- affordable rates14
- military friendly10
- lockers4
- storage size4
- affordable units3
- prompt return phone calls2
- immediate storage2
- application process2
- instructive staff2
- value storage2
What the company says about itself
Taken from Valu Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…a 16 channel HD security camera system 24/7 All of our units are behind coded entry”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory
- yelp.comreviews
- superpages.comdirectory
- chamberofcommerce.comdirectory