A&D Brothers Moving
Mover in Staten Island, New York
Google rating
4.9
Ratings counted
77
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
1 of the 77 ratings in Google’s published star breakdown for A&D Brothers Moving are one or two star.
Against other listings in Staten Island
0.9 percentage points lower than the middle of the 13 listings in Staten Island we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 76 | 98.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A&D Brothers Moving at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A&D Brothers Moving, counted by matching the words they used.
- Price rose after the quote1 · 100%
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for A&D Brothers Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Idk how they got 5 stars. 2 guys arrived on time w a tiny U-haul truck that didn't fit my stuff My son and I had to make multiple trips w several SUVs to move all that was left behind And my bottom drawer is broken and I have heard nothing back I would not recommend their service. Had to pay $50 extra for COI and yet they are not helping me recover the costs of the dresser after paying additional fee for insurance. Terrible service
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast32 · 47%
- Professional and courteous32 · 47%
- Turned up when they said12 · 18%
- Careful with belongings11 · 16%
- Kept in touch4 · 6%
- Price matched the quote1 · 1%
Counted across the 68 four and five star reviews we have read for A&D Brothers Moving. A review can mention more than one thing.
In their own words
I was refered to A&D Brothers after a friend of mine used them for a move and I am so grateful to have moved with this company. Tommy was extremely helpful, responsive, and professional through out the entire process. My wife and our two kids had an extreme overload of stuff and the A&D team made it a stress free experience from the estimate till the end of our move. The movers were all extremely experienced and came well prepared for anything we threw their way.
We used AD Brothers for a same-day interstate move from NYC to DC. AD Brothers quote was very reasonable, much lower than most while still giving us confidence our belongings would be taken care of and arrive exactly when needed. Our project manager Tommy was responsive and helpful. On the day of the move Denis and his team were on time and very professional and communicative throughout. The move went very smoothly and our truck arrived on time with everything in perfect condition.
Handled all my things with care. They were fast and effective and had good communication. Most importantly, they were a very fair price! Would definitely go through them again.
The absolute best movers out there—hands down, no contest! I’ve moved several times in recent years, but no moving company even comes close to A&D Brothers. From start to finish, they set the gold standard for what a moving experience should be. Their professionalism is unmatched, their pricing is incredibly competitive, and the care they take with your belongings is nothing short of extraordinary. We had the absolute pleasure of working with Denis, and he is simply amazing.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff11
- reasonable pricing8
- easy move7
- responsive staff5
- fees3
- no damage3
- quick response2
- flat rate2
- booking process2
- office moves2
What the company says about itself
Taken from A&D Brothers Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“NY for a seamless move, every time. get free Quote 5.0 Claim $50 Off Now! Get your FREE Qu”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…service every step of the way. Ready 24/7 Support Whether you have questions, nee”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…for moving service. As a small, family-owned business, we specialize in both local a”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…facilities. Are you licensed and insured? Yes, A&D Brothers Moving is fully”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…climate-controlled facilities. Are you licensed and insured? Yes, A&D Brothers Movi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- birdeye.comreviews