A One Van Lines Brooklyn Movers
Moving and storage service in Brooklyn, New York
Google rating
4.4
Ratings counted
297
Are 1 or 2 star
13.1%Above typical
The rating breakdown
39 of the 297 ratings in Google’s published star breakdown for A One Van Lines Brooklyn Movers are one or two star.
Against other movers in Brooklyn
11.5 percentage points higher than the middle of the 19 movers in Brooklyn we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 250 | 84.2% | |
| 4 star | 5 | 1.7% | |
| 3 star | 3 | 1.0% | |
| 2 star | 0 | 0% | |
| 1 star | 39 | 13.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is A One Van Lines Brooklyn Movers at 13.1%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A One Van Lines Brooklyn Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for A One Van Lines Brooklyn Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
MOVERS FROM HELL. I use A One Van Lines to move me from NY to CT, it was a nightmare. They broke my furniture's. On one of them they put clear tape to cover it. I paid extra for them to pack and move my new TV, but after they left my TV couldn't work. They did everything I ask them NOT to do. Also, some of the furniture's they pull down and fix back are now wobbling. I called the office about 10 times but they don't care about you after they receive payment. Will NEVER use again.
We are very sorry that you were unhappy. We did respond to your calls. As a matter of fact several people spoke to you multiple times and we did our best to try to right things however you were not satisfied with anything we offered.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 80%
- Worked hard and fast2 · 40%
- Careful with belongings1 · 20%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for A One Van Lines Brooklyn Movers. A review can mention more than one thing.
In their own words
Professional, responsive, timely, helpful, trustworthy, easy, affordable, patient, flexible, hard working! Everything was perfect and the guys worked so hard. They made our moving process so much easier! Thank you so much and we will use them again for our next move!
Thanks Claribel!
I have used A One Van Lines twice so far to assist moving our elderly relatives to assisted living. They were excellent! They worked with us to meet required move in windows, they were extremely courteous, and very careful with some older "delicate" items. I highly recommend them.
Thanks James!
We just used A One Van Lines for our move, and they were excellent! I found them on a simple Google search, and asked for a quote. Then I got a call from Lou Miller, who was very friendly, and explained what they have to offer (which is everything: Furniture wrapping, disassembly and reassembly, room to room placement, boxes, and more). He gave me the lowest minimum by far of any company, and even a July 4th discount, despite my booking it a few weeks after.
It was our pleasure servicing you! Thank you Max and all the best!
A One Van Lines was a great choice I moved from NYC to the Midwest my move was stress free and easy, they gave me the best deal compare to other moving companies. A One Van Lines made me feel comfortable, they took great care from the pick up of my boxes to walking me through the drop off at my new home. The whole experience was completely stress free! The movers were very professional, they clearly explained step by step the whole process.
Thank You Catherine! As you know we are here for you and any referral anytime.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- smooth process12
- easy move6
- efficient movers5
- polite movers5
- affordable5
- wrapping and protection2
- accurate quote2
- last minute form2
- no hidden fees2
- moving furniture2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews