A Smooth Move
Google rating
4.8
Ratings counted
94
Are 1 or 2 star
5.3%Around typical
The rating breakdown
5 of the 94 ratings in Google’s published star breakdown for A Smooth Move are one or two star.
Against other listings in Rochester
1.0 percentage points lower than the middle of the 10 listings in Rochester we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 87 | 92.6% | |
| 4 star | 1 | 1.1% | |
| 3 star | 1 | 1.1% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 5.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A Smooth Move at 5.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 67%
- Careful with belongings3 · 20%
- Worked hard and fast3 · 20%
- Price matched the quote1 · 7%
Counted across the 15 four and five star reviews we have read for A Smooth Move. A review can mention more than one thing.
In their own words
We used A Smooth Move to take some furniture to storage in order to stage our home for sale. The 3 movers who came were polite and professional and took very good care of our things. They wrapped the furniture carefully and even took some things to the dump for us afterward. We would highly recommend them to anyone for their moving needs.
We had such a wonderful experience with A Smooth Move! The movers were so friendly, hard working, and efficient! The whole process went seamless for our out of town move. What would normally be a stressful time was actually so "smooth". Would definitely recommend their services!
Smooth Move lives up to they're name. Reasonable price friendly staff. I was happy i discovered them to help my move many companies where charging 1700 to 2500 for my small move. Thankyou Smooth Move.
Packing and moving our household items was nearly flawless. Nothing was broken or misplaced. While unpacking the day after our move we found that the key to our grandfather clock case was missing, but after a call to Smooth Move and their search through the materials that had been wrapped around the clock, the key was found. Our thanks go to Kim, Amanda, Hannah, Jonah, Ryan, Robert, and Darwin for an excellent job.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- caring staff17
- furniture setup11
- careful movers7
- reliable staff6
- small furniture moving4
- downsizing4
- estimate4
- efficient move3
- friendly demeanor2
- kind team2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mn.govgovernment
- facebook.comsocial
- chamberofcommerce.comdirectory