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Quick shift moving inc

Mover in Rochester, Minnesota

Its address is in Stewartville, Minnesota. It appears here because Google returns it for Rochester.

Google rating

4.7

Ratings counted

235

Are 1 or 2 star

7.7%Above typical

The rating breakdown

18 of the 235 ratings in Google’s published star breakdown for Quick shift moving inc are one or two star.

Against other listings in Rochester

This company7.7%
Typical listing in Rochester6.3%

1.4 percentage points higher than the middle of the 10 listings in Rochester we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
21390.6%
4 star
41.7%
3 star
00%
2 star
41.7%
1 star
146.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Quick shift moving inc at 7.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Quick shift moving inc, counted by matching the words they used.

  • Damage to belongings5 · 50%
  • Items missing or never delivered4 · 40%
  • Crew conduct4 · 40%
  • Late, delayed or a no-show2 · 20%
  • Booked by one company, moved by another2 · 20%

Counted across the 10 one and two star reviews we have read for Quick shift moving inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewQuickshifta year ago
QUICK SHIFT MOVING SHOULD BE SHUT DOWN. This company caused major damage and distress during out move from California to New York. They lost a box containing sentimental items, damaged multiple belongings, and treated my spouse and I with the outright disrespect when we sought help. Their customer service was hostile and dismissive - Sandy and Ricardo were particularly rude, unprofessional, and condescending. Let me be clear: - They gave us no 24-hour notice of delivery.
Reply from the business

We have identified your account to be a suspicious account that appears to be impersonating our company. Please note that creating fake or spam accounts is against Google’s policies and is considered illegal. … More

1-star Google reviewRyan D.10 months ago
Quick Shift Moving Inc. was contracted by a moving broker for my interstate move and I paid extra for a guaranteed delivery service. Unfortunately, they failed to honor this service. I was never notified of any delay, never given a reason for it, and at no point during the process could they provide me with the location of my goods. When I requested a refund for the guaranteed delivery service, my request was denied.
Reply from the business

Thank you for sharing your experience. We’re truly sorry for the delays, lack of communication, and the distress caused during your move. Your concerns — particularly regarding the guaranteed delivery service and missing items — are deeply … More

1-star Google reviewShawna H.11 months ago
Quick Shift Moving is anything but quick. I would strongly caution anyone—especially seniors—against using this company. They take advantage of the elderly, inflate costs at the last minute, and fail to honor their own contract. My elderly mother contacted quick shift for assistance with her move. She was provided with a reasonable estimate over the phone, signed a contract, and was given a moving date.
Reply from the business

We are truly sorry to hear about your mother's experience, and we sincerely apologize for the stress and frustration this situation has caused. What you’ve described is deeply concerning, and it does not reflect the level of service or … More

1-star Google reviewKeirraa year ago
If I could rate this zero Stars I would still prefer negative stars. Communication skills have been non-existent. I have been lied to scammed out of my money by brokers. I am from Minnesota and currently in a different state waiting for my items to someone who has not come to meet me, drove halfway across the country and also have flown back to my state because I was told my items were there. I will be needing to seek legal action I fear.
Reply from the business

We’re sorry to hear that you’re feeling this level of frustration, and we want to assure you that we take your concerns seriously. … More

1-star Google reviewRebecca S.11 months ago
We would NOT recommend this company. Our first complaint is they did not show up on the day they were scheduled. When they did show up the next day they did not leave enough time to deliver out stuff to the new address. They did a terrible job packing our furniture. There were several damaged items. They also did a terrible job putting items back together after the move including stripping screws making it difficult to impossible to go back and fix.
Reply from the business

We’re very sorry to hear about your experience and want to sincerely apologize for the frustration, inconvenience, and damage you’ve described. This is not the standard of service we aim to provide, and it’s clear that we fell short in … More

1-star Google reviewAaron6 months ago
We were involved in an accident (thankfully no major injuries) with Quick Shift Moving and working with them has been a horrible experience. The driver of the truck was in a hurry and at fault (oncoming traffic had the green light, driver had flashing yellow arrow for left turn but turned in front of oncoming traffic anyway) and failed to produce insurance information at the scene. One month later, we still do not have insurance information for the the driver or the company.
1-star Google reviewLISA M.Edited 2 months ago
The pick up went well. But the delivery was terrible. They cut my mattress and ruined it, they broke a brand new display shelf, and LOST several of my items including a custom designed blue chest of drawers! How do you lose something as rare as that? Seems intentional to me that the most expensive items somehow got "lost". Got no phone calls to follow up and no one tried to find my lost items. They make you file a claim but no one responds and even if they do they state you get 6 cents worth of the original value!
Reply from the business

Thank you for your feedback! We’re pleased to hear that Safwan and his team provided great service and kept everything on schedule and within the quoted rates. We appreciate your trust in Quick Shift Moving and look forward to ensuring your delivery goes just as smoothly.

1-star Google reviewBling I.10 months ago
The absolute worst. Run! Do not hire them. A month later we are still waiting for a call back for items they didn’t deliver. VERY large, hard to miss items. I’ve called several times a week. Waiting on hold for hours some weeks. Continue to be blown off. So many things were broken, driver late and said sorry but he was hung over. I’m told they “most likely” have my items in their “warehouse” but the drivers are too busy with customers to look for them. Ummmm. I paid plenty.
Reply from the business

We’re truly sorry to hear about your experience, and we appreciate you bringing these concerns to our attention. This is absolutely not the level of service we strive to provide, and we understand how upsetting and frustrating this must be … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast7 · 44%
  • Professional and courteous4 · 25%
  • Turned up when they said2 · 13%
  • Careful with belongings2 · 13%

Counted across the 16 four and five star reviews we have read for Quick shift moving inc. A review can mention more than one thing.

In their own words

5-star Google reviewSridevi D.a week ago
It was a great experience. All crew members are very courteous. They arrived on time and worked super fast. I really appreciate the service. …
5-star Google reviewPaul M.3 weeks ago
Quickshift moving, and their crews have been super easy to work with and are eager to do a great job. JR’s crew took great care in carefully packing our belongings while also being careful to not damage anything in the house. They worked hard, and they worked late, to get everything into a 53’ trailer. I will leave a continuation of this review, after the unload. I have zero concern that everything will go smooth as silk. The office staff (Miracle) has been great at handling any concerns and questions.
5-star Google reviewAshlie A.a month ago
These guys saved our lives!!! When another moving company cancelled last minute these guys came in a met our needs the next morning. Jose, Junior and Linda from Quick Shift Moving Inc. went above and beyond and did amazing work. So quick and took great care to make sure our items were safe for transport. Super friendly!!! Don’t think twice- just book them!!!
Reply from the business

Thank you so much for your amazing review! We're honored we could step in when you needed us most. We'll be sure to share your kind words with Jose, Junior, and Linda—they'll be thrilled to hear how much you appreciated their hard work and … More

5-star Google reviewChris M.2 weeks ago
Quick shift moved my parents from New Prague, Minnesota to San Antonio, Texas. They came in with a great group of guys loaded the house quickly and left the house clean and were very pleasant and friendly. I would recommend them to anyone moving cross country or locally.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • friendly staff71
  • careful handling31
  • easy move6
  • quick shift6
  • fast job5
  • smooth move5
  • fast movers5
  • transparent pricing3
  • helpful movers2
  • honest staff2

What the company says about itself

Taken from Quick shift moving inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “FAQ Blog Contact us Latest News Call 24/7: 888-988-1976 612-425-0002 2510 Hwy 63”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Like Home Call us now: 888-988-1976 Get free quote Over 600 Reviews Five Stars Quick Shift”Raw text captured from the page, including any surrounding navigation.

Before you hire Quick shift moving inc

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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