A2B Movers San Francisco
Moving and storage service in San Francisco, California
Google rating
5.0
Ratings counted
867
Are 1 or 2 star
0.3%Unusually few
The rating breakdown
3 of the 867 ratings in Google’s published star breakdown for A2B Movers San Francisco are one or two star.
Against other movers in San Francisco
1.7 percentage points lower than the middle of the 20 movers in San Francisco we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 852 | 98.3% | |
| 4 star | 6 | 0.7% | |
| 3 star | 6 | 0.7% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 0.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A2B Movers San Francisco at 0.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A2B Movers San Francisco, counted by matching the words they used.
- Damage to belongings2 · 67%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for A2B Movers San Francisco. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Vlad,Akay, and Akti did a nice job. They helped us packed our large furnitures carefully; however, accident happened. A corner of the wall is damaged after moving. Though the moving is not flawless, I still appreciate their work. Will have to quote back to their company about fixing. - 10/27 update: Changing rate from 4 to 1. Moving company does have send a handyman to fix our wall, but the result is horrible. Putty was not applied properly hence endup with pores, paint marks and pattern unmatch.
update: lower rating down to single star. Overnight discovered the mattress was broken. They fold it to fit into the elevator. Payed for new mattress more than for moving services. Company not responding for email. I booked the move two weeks in advance after thorough research. A2B Movers representative was nice. They have reasonable price vs review ratio and provided $10 discount if payed in cash. The team arrived on time. Derrick, Jabar and Asman turned out to be really nice and polite hard working team.
They dinged my bed during the move and were very slow. I think most of the 5 star reviews are fake because after the move they were pushing me to give a 5 star review.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast257 · 52%
- Professional and courteous169 · 34%
- Careful with belongings98 · 20%
- Turned up when they said91 · 19%
- Kept in touch43 · 9%
- Price matched the quote5 · 1%
Counted across the 490 four and five star reviews we have read for A2B Movers San Francisco. A review can mention more than one thing.
In their own words
We recently used A2B Movers for our local move (2-bedroom, 2-bathroom), and I couldn’t be happier with the experience! Vlad, Sasha, and Nazar were absolutely amazing — professional, efficient, and so careful with all our belongings. We had a lot of things to move, but their communication was clear from start to finish. They arrived right on time, handled everything with care, and worked seamlessly as a team.
I was looking for a local mover to help us relocate from Walnut Creek to Hayward. These guys answered the phone when I called, gave me a quote fast and at a reasonable price. They did a video conference with us and scheduled the move right away. They were on time, had a great attitude and worked fast. I would highly recommend A2B Movers. Local movers San Francisco
We recently moved into a new home and had the pleasure of working with Vlas, San, Alex, and Dan. They were punctual, professional, and handled everything with care from start to finish. One detail that stood out was how understanding and accommodating they were with our needs—especially when we asked them to prioritize setting up our baby’s room so he could nap. They got it done quickly and efficiently, which made a huge difference for our family that day.
I can’t say enough great things about A2B Movers—this team absolutely exceeded every expectation. From start to finish, the entire process was smooth, professional, and stress-free. A huge thank you to David, Alex, Georg, and Bektur. These guys were incredible. They showed up on time, worked efficiently, and handled everything with extreme care and attention to detail. You could tell right away they take pride in what they do.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling136
- polite staff63
- professional movers39
- efficient movers32
- fast move26
- careful packing13
- local move12
- furniture moving12
- reliable movers10
- short notice move3