Able Moving Inc
Moving and storage service in Olympia, Washington
Google rating
4.6
Ratings counted
33
Are 1 or 2 star
9.1%Above typical
The rating breakdown
3 of the 33 ratings in Google’s published star breakdown for Able Moving Inc are one or two star.
Worked out from 33 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Olympia
5.7 percentage points higher than the middle of the 14 listings in Olympia we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 28 | 84.8% | |
| 4 star | 1 | 3.0% | |
| 3 star | 1 | 3.0% | |
| 2 star | 2 | 6.1% | |
| 1 star | 1 | 3.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Able Moving Inc at 9.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Able Moving Inc, counted by matching the words they used.
- Damage to belongings2 · 67%
Counted across the 3 one and two star reviews we have read for Able Moving Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Super kind people. Unfortunately I would not recommend them for anything beyond a short, local move. The damage to my property in a cross country move was completely due to negligence of the movers who didn't wrap my furniture. When I talked to them the blame was placed on me and/or others. No responsibility taken by them which is so disappointing.
Again, we are sorry for any damages that were incurred, but as we told you before you hired us, we do not cover damages to containers that we load or unload only. We have no control over the transport or the other end of the load or unload. We do hope that you enjoy your new home. Thank you.
Called to get a quote on my moving from an apartment to my new home. I left several messages and no one ever called me back. I wanted to try them because they are conveniently located near my apartment complex. I guess they are too busy to take on new customers.
Hi, Rose. I am sorry that you are having this issue but we are Able Moving, Inc. out of Olympia, WA. We are a small family owned company that does not operate in Florida. I believe you have the wrong company. Thank you.
Many of my pieces of furniture were damaged and jammed in the truck too tightly. They took two hours longer and left vital items for the end so I had to pay them more to finish. Would not recommend.
I am very sorry to hear that you were not happy with our service. There is only so much we can do when we are loading a rental truck. I know that it was a bit unorganized for the movers and they had to try and figure out exactly what you … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 44%
- Professional and courteous7 · 39%
- Kept in touch5 · 28%
- Turned up when they said3 · 17%
- Careful with belongings3 · 17%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for Able Moving Inc. A review can mention more than one thing.
In their own words
I highly recommend Able Moving company in Olympia, WA. They are family owned, very professional, personable, and communicated efficiently during every step of the process. They were hired to pack and move my daughter’s 2-bedroom condo from Puyallup, WA to Long Beach, WA. The process took 3 days. On day 1, 3 packers arrived on time and were ready to work. They were professional, efficient, and always friendly and polite.
Thank you again, Carol. Both you and your daughter were an absolute delight to work with. Hope this is a better year!
Moving is incredibly stressful, but Able Moving completely exceeded my expectations. From start to finish, their communication process was clear, timely, and reassuring. They provided a reasonable estimate, came in under budget, and handled …
Thank you so much, Bill. Christine and you were both fantastic to work with. I truly hope that everything works out for your mother!
Professional, efficient, clear communication, careful, and personable team! We had a wonderful experience using Albe Moving for a local move. They packed and moved our entire home, including a lot of artwork, antiques, large furniture and fragile items; as well as our outside yard statuary furniture and a considerable number of large potted plants. We were extremely pleased! Angela was great to work with and very clear and concise about costs and timing.
Thank you, Kari. You and Rick were fantastic to work with!
Reasonably priced and “you get what you pay for” quality of service. My experience with Able Moving was generally pretty decent. Customer service and communication were great, and the moving team was efficient and professional. I would have liked them to show a little more care with some of the more important pieces of furniture, but the only notable damage was a minor scrape on the living room wall.
Hi, Ryan. Thank you for the feedback. The movers said that you were great to work with.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency7
- polite staff6
- efficient team4
- fast movers2
- family owned2
- furniture reassembly2
- furniture handling2
- clear communication2
- delicate item care2
- prompt staff2
What the company says about itself
Taken from Able Moving Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…inc@yahoo.com FAMILY OWNED AND OPERATED SINCE 2003 For over 20 years, Able Moving, Inc. ha”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“AMILY OWNED AND OPERATED SINCE 2003 For over 20 years, Able Moving, Inc. has been providing f”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“-455-9557 Email ablemovinginc@yahoo.com FAMILY OWNED AND OPERATED SINCE 2003 For over 20 yea”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- bizapedia.comdirectory
- mapquest.comdirectory