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Adam's Moving & Home Services LLC

Mover in Columbia, Missouri

Google rating

4.6

Ratings counted

56

Are 1 or 2 star

8.9%Above typical

The rating breakdown

5 of the 56 ratings in Google’s published star breakdown for Adam's Moving & Home Services LLC are one or two star.

Against other listings in Columbia

This company8.9%
Typical listing in Columbia1.7%

7.2 percentage points higher than the middle of the 16 listings in Columbia we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
5089.3%
4 star
11.8%
3 star
00%
2 star
00%
1 star
58.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Adam's Moving & Home Services LLC at 8.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Adam's Moving & Home Services LLC, counted by matching the words they used.

  • Damage to belongings1 · 33%

Counted across the 3 one and two star reviews we have read for Adam's Moving & Home Services LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewPatricia D.6 years ago
Have used Adam's services several times over the years and been very happy. However in August, 2019, Adam and his brother moved an heirloom grandfather clock inherited by my son for me and the clock was damaged. They somehow dropped two of the three brass weights. They took the weights and stated they would be repaired or replaced. Well, it's almost nine months later and, despite numerous phone contacts and two letters, the weights have not been replaced. We have asked that the originals be returned to no avail.
1-star Google reviewJake G.5 years ago
Not sure who Adam is or what gives him the right to pull across 5 lanes of traffic with ZERO regard for anyone but I sure would love an explanation. Tried to call the cell phone number listed for this buisness but the voicemail box is full.
Reply from the business

Sorry Jake. Probably just trying not to be late.

1-star Google reviewDian H.3 years ago
Lost shop lights(2) lost brand new lights to shop lights. Lost pictures that hung into grandfather hospital. Lost box of my FAMILY'S recipes.This was an important loss to me which cannot to replaced .
Reply from the business

Dian this saddens us deeply that this happened. I still think they will show up somehow. Those items were not lost by us. We put everything right where you directed us. We would be happy to replace your lights and anything we can. Sorry again that this happened. 😢 …

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous12 · 60%
  • Turned up when they said6 · 30%
  • Worked hard and fast5 · 25%
  • Kept in touch3 · 15%
  • Careful with belongings1 · 5%

Counted across the 20 four and five star reviews we have read for Adam's Moving & Home Services LLC. A review can mention more than one thing.

In their own words

5-star Google reviewbrian M.5 days ago
⭐️⭐️⭐️⭐️⭐️+⭐️⭐️⭐️ Absolutely 110% recommend!! They were on time EXTREMELY polite, made sure we were 100% good with everything,. Fast, efficient, very careful with our belongings. They came highly recommended by a co-worker of mine, said it …
5-star Google reviewDerek H.a month ago
Adam and his team were responsive, friendly and easy to work with. They showed up on time, took good care to move our items into a storage unit, and ensured that the job was complete including finding a couple of missing screws from …
Reply from the business

Thank you so much, Derek! We really appreciate you taking the time to leave such a thoughtful review. It was a pleasure helping with your move into storage, and we’re glad we could make the process as smooth and stress-free as possible.

5-star Google reviewHeather H.3 weeks ago
Adam’s moved my family across town a couple weeks ago and the service we revived was phenomenal! They showed up at 7:45am and had us moved into our new home by 9am. They were professional and wayyyy cheaper than all the other places I priced. We don’t plan on moving anytime soon but we will for sure use them next time. Thanks!
Reply from the business

Heather, thank you so much for the kind words! We truly appreciate you trusting us with your family’s move. It means a lot to hear that our crew made the process quick, affordable, and stress-free. We hope you enjoy your new home, and if you ever need us again, we’ll be ready.

5-star Google reviewJoel S.a week ago
Adams moving does a great job. They respond timely, they are polite and can be trusted to take care of your property during the move. I’ve used them twice and they even added me in at the end of the day to help my parents move a large tv stand. Great company, nice people, hard working.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • small jobs7
  • affordable5
  • timely4
  • pricing3
  • storage unit3
  • washer and dryer hookups3
  • pleasant staff3
  • careful staff2
  • attention to detail2
  • highly recommended2

What the company says about itself

Taken from Adam's Moving & Home Services LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States a founding yearsays on their website
    Show the text this came from

    “…and Lake of the Ozarks, MO area. Since 2006, we've made moving easier for families”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…with a circle containing a white box. Licensed and insured Delivery truck carrying a w”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…ast-Minute Moving Available Liensed and Insured Free Quotes (573) 226-6458 Visit Us Req”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…up at night. Instead, contact us for a free quote. Text START to to begin receiving offer”Raw text captured from the page, including any surrounding navigation.

Before you hire Adam's Moving & Home Services LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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