AdVanced Moving Pros
Google rating
4.7
Ratings counted
162
Are 1 or 2 star
6.2%Above typical
The rating breakdown
10 of the 162 ratings in Google’s published star breakdown for AdVanced Moving Pros are one or two star.
Against other movers in Bronx
About the same as the middle of the 19 movers in Bronx we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 150 | 92.6% | |
| 4 star | 1 | 0.6% | |
| 3 star | 1 | 0.6% | |
| 2 star | 1 | 0.6% | |
| 1 star | 9 | 5.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is AdVanced Moving Pros at 6.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for AdVanced Moving Pros, counted by matching the words they used.
- Damage to belongings3 · 38%
- Crew conduct2 · 25%
- Stopped responding2 · 25%
- Price rose after the quote1 · 13%
- Items missing or never delivered1 · 13%
Counted across the 8 one and two star reviews we have read for AdVanced Moving Pros. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
It was terrible. I booked them for a move, and it was a disaster. It took them 12 hours to complete my move. They charge hourly, so they took their time. It took them three hours to get from one place to the other, which normally takes 30 minutes. Traffic wasn't the reason, as I checked the travel time with GPS. For that three-hour ride, I was charged the hourly rate of $250 x 3 = $750 plus the extra 9 hours it took them to complete the moving. I was charged for 5 movers, but only 4 were there the entire time.
Sorry for your experience. But we only charge what you were supposed to be charged for. There are a few customers with a whole lot more items than expected. So accordingly, the price would would be more of course. That's with any company. All households are not created equal.
It's the worst moving company I've ever experienced (OVERPRICED & SLOW, & UNTIMELY). It needs to be more organized and professional. They broke numerous items and lost several pieces of my furniture. When I tried to request a resolution for all my broken furniture and missing items, The owner said he would reimburse me, so I sent him pictures with a serial number and item descriptions for all the damaged items and afterward tossed the items. Four days later, the owner said, "You shouldn't have tossed the items.
Sorry you had a bad experience. Those responsible are no longer in the company and we have new faces. Out with the old, in with the new. We appreciate your feedback and noted that you did in fact receive the refund from the moving charges.
EDIT: Very disappointed to change my review, but upon a second time using their service we ran into some issues and inconveniences that were completely ignored. It is going on 3 weeks since I reached out to address the situation with no response. In the future, I'll take my business elsewhere. Original Review: Friendly, professional and effective movers. Moved our entire apartment into a storage unit and handled our items with care. Had a great experience with the team !
Thanks Tujae for giving us the opportunity to showcase great moving service!
Edited February 2026: I've used Advanced Moving Pros three times since 2022 and left five-star reviews after each of the first two moves. I'm updating my review to reflect my most recent experience, which was significantly different. On the day of the move: the team arrived an hour late, and despite offering and confirming a third mover during their confirmation call that morning, only two arrived.
Hi, Kate. Thanks for taking the time to share your positive experience. We truly appreciate it!
We hired Advanced Moving Pros in 2019 and had a stellar experience. They were very efficient, professional, and kind. Three weeks ago, we hired them again, and it was a disaster. Here is what happened: - They arrived three hours late, smelling like cannabis, with red eyes. It was obvious they were completely stoned.
Hi Nikita. Sorry for your experience. And really appreciate your feedback. Notice you have a positive experience and a negative experience. This is actually a great company, so because of this, the bad apples had to go. Our new staff are experts at moving and are delivering exceptional service.
we asked the truck to come between 9:30 and 10 am. called in the morning to confirm it was on time and Vance at Advanced Movers Pro confirmed the truck was “on schedule”. at 10:30, we get a text from the movers saying they can’t come until 2 or 3 pm… we reached out to Vance, who seemed clueless to the entire situation. instead of apologizing and trying to remedy the situation, he went on about how busy he was, how we were inconveniencing him, how we should feel bad for him, etc. totally unprofessional.
Thank you Celia for your honest review. I one hundred percent take full accountability for my mess up with the timing of your move. However, you did not "end up" finding other movers, that was me rectifying the situation that I had messed up, by reaching out to another mover I knew, and they were…
Pricing is the worst. I think the reviews are fake that says there is the remotest of value. Ultimately charged some $4,000 for a local move for my wife and I from 2 - 1 br apartments. So: GET A FIXED PRICE!!! Vance’s essential “quote” was offered sight unseen of the job, and his tease of pricing suggested its cost would have been no more than half of what he ultimately charged. Then he threatened ito not complete the move without our acquiescence to his outrageous pricing.
Hi, Steven. You are the same person who hired us multiple times and recommended us. That would explain what you thought about our service. So the reviews couldn't be fake because then yours would be fake as well. This is a 2 day move we're talking about here, by the hour...
Move was fine but furniture wasn’t assembled properly and got damaged, reached out over the course of a month to see if anyone could come by and properly assemble the furniture and never heard back.
Hi Trevor, though it was difficult to get someone out to just tighten screws, we were hoping that was something you could have just done on your own, since it just needed tightening. But we do understand the principle however.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast73 · 53%
- Professional and courteous65 · 47%
- Turned up when they said24 · 17%
- Careful with belongings18 · 13%
- Kept in touch13 · 9%
- Price matched the quote4 · 3%
Counted across the 139 four and five star reviews we have read for AdVanced Moving Pros. A review can mention more than one thing.
In their own words
AdVanced Moving Pros was exceptional! I'm a Senior Move Manager in Santa Fe, NM and I needed to hire a moving crew to unload a PODS container for clients who moved to a 12th floor co-op building in the Bronx. Vance was extremely responsive when I contacted him via email. Scheduling was easy. A very fair quote was provided quickly. He took care of the COI for the co-op board in an instant. His crew showed up right on time.
Thank you Kendra for a great experience. You coordinated everything very well for this move to get done. Call us anytime!
Excellent from initial contact through the end of the move. Quick response time, great value, and smooth execution. Team was efficient and professional with their packing and they were accommodating to all of our requests. Highly recommended!
Hi, Josh. Thanks for taking the time to share your positive experience. We truly appreciate it!
I had a fantastic experience with Advanced Moving Pros. With so many moving companies out there, you never really know what you’re going to get—but these movers exceeded my expectations. They were kind, friendly, and even made me laugh throughout the process. Moving is stressful enough, but they handled everything with such professionalism that I immediately felt I was in good hands. You can always tell when you’re working with true professionals—no one was standing around or wasting time.
Thanks Dante! Of course, for whatever the reason, you have some people who are just out to make you look bad so they will use words like "worse moving company ever" or " don't hire these movers". Interestingly enough some of them used us on multiple occasions. Hmm. But we never worry about that.
I hired AdVanced to move from the Bronx to Connecticut. I was happy they could accommodate my move on short notice. I hired 4 movers for my one and a half bedroom apartment. They arrived on time. They were friendly. They took their time wrapping furniture to protect it and to fit carefully into the truck to maximize the space in case we wanted to detour along the way to pick up furniture we were buying off Facebook Marketplace.
Hi, William. Thank you so much for leaving us a stellar review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers11
- furniture moving11
- respectful staff8
- fair quote6
- friendly crew5
- booking process4
- delicate item handling3
- fun move3
- last minute move2
- short notice availability2
What the company says about itself
Taken from AdVanced Moving Pros’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…the Bronx? NYC local moving? Get your FREE estimate here!... Local Moving? Office Moving? M”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- bbb.orgreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory