Affordable Movers - Alexanderia
Mover in Alexandria, Virginia
Google rating
4.8
Ratings counted
58
Are 1 or 2 star
5.2%Around typical
The rating breakdown
3 of the 58 ratings in Google’s published star breakdown for Affordable Movers - Alexanderia are one or two star.
Against other movers in Alexandria
1.2 percentage points higher than the middle of the 15 movers in Alexandria we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 53 | 91.4% | |
| 4 star | 1 | 1.7% | |
| 3 star | 1 | 1.7% | |
| 2 star | 1 | 1.7% | |
| 1 star | 2 | 3.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Affordable Movers - Alexanderia at 5.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Affordable Movers - Alexanderia, counted by matching the words they used.
- Late, delayed or a no-show1 · 50%
Counted across the 2 one and two star reviews we have read for Affordable Movers - Alexanderia. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Unfortunately, my experience wasn't as positive as some of the others. While Chris, Frederick, and the third mover (whose name I can’t recall) were polite, things didn’t go as smoothly as expected. They arrived about 50 minutes late, citing truck issues, though we overheard some disagreement that suggested a mover may not have shown up. One of the movers seemed inexperienced and worked very slowly, which affected the overall pace of the move.
I want to begin by acknowledging the moving crew themselves. They worked hard, were courteous and handled the physical labor professionally. We truly appreciated the effort they put in once they arrived. Unfortunately, our experience with the company’s management was very frustrating. The movers arrived four hours later than our scheduled time and there was no effort made to compensate us for the delay. During those hours, my roommate and I received no updates or communication.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast25 · 51%
- Professional and courteous20 · 41%
- Turned up when they said14 · 29%
- Careful with belongings10 · 20%
- Price matched the quote1 · 2%
- Kept in touch1 · 2%
Counted across the 49 four and five star reviews we have read for Affordable Movers - Alexanderia. A review can mention more than one thing.
In their own words
We recently had the pleasure of working with two outstanding movers ( Darrin and Charles) who helped relocate furniture for our company, and we couldn’t be more impressed with their service. From the moment they arrived, they were punctual, professional, and came ready to work with great attitudes. They handled every piece of furniture with incredible care, ensuring that everything was wrapped, secured, and transported without a single scratch.
Today affordable movers, Matt and Javon went above and beyond expectation. They were polite, courteous and very quick and careful while moving furniture in and out! I definitely recommend this company if you’re looking to move. Very reasonable pricing! I will be letting all my friends and family about affordable movers. Job well done.
Torrance and Gus were great! Professional, good communication and they handled everything with care. They were super fast too!
Thank you, Lynn! We're so happy to hear that Torrance and Gus provided you with professional and efficient service while handling everything with care. We appreciate your kind words and your support. If you ever need moving help again, we’ll be here for you! 🚛😊 …
First Move: Professional from the start. Polite staff that gave me a courtesy call the day before. They started and finished with on their window of time. The furniture was neatly and thoughtfully stack. I will be using them again! Second Move: we were still happy with the work itself but they were late with no communication as to why or when they would arrive. Corporate staff wasn’t sure how to help. My point of contact was in a meeting/on the phone.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling11
- respectfulness6
- efficient movers4
- polite movers4
- easy move2
- no damages2
- on time2
- helpfulness2
- affordable movers2
- pleasant move2
What the company says about itself
Taken from Affordable Movers - Alexanderia’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“…cost—because the job gets done faster. Financing Available Helping people access everyday needs. S”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…stomers until the job is done. To get a free quote, to arrange your movers, or if you have”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory