Affordable Moves
Google rating
4.1
Ratings counted
18
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 18 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 4 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 13 | 72.2% | |
| 4 star | 1 | 5.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 22.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Affordable Moves, counted by matching the words they used.
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Affordable Moves. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Owner of company would not drive his new truck up a hill. Abandoned the move the morning scheduled. Was rude and disrespectful. Left my necessary move unresolved on a holiday weekend with no alternative. Do not call this company.
Don’t waste your money or trust your belongings to them They were recommended by a storage company. Doubled the price quoted, when presented with the bill, even though it took them half the time and two of them did NOTHING but stand in our driveway smoking Bob said it was because “he sent extra guys because our house was so big” ?? They were only swapping two bedroom sets within the house and taking a few extra pieces of furniture to storage. Two of the four stood in our driveway smoking for the entire move.
Terrible experience. The owner quoted me a price, then raised it to over double at the end of the move. He billed me for the time that it took to drive to and from my house without telling me this information up front (No moving company does this- the clock always starts upon arrival). He also charged me an 'environment' fee, which his employees informed me goes straight to his pocket - not to contribute to the environment, the EPA, a non-profit, or any tax.
Just moved to Knoxville needed a few appliances moved into my home was busy and wasn't able to answer my phone when they showed up because I'm unpacking nobody came and knocked on my door and then the guy leaves a voicemail cussing me out do not use these people no matter how cheap they are
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 46%
- Worked hard and fast4 · 31%
- Turned up when they said1 · 8%
Counted across the 13 four and five star reviews we have read for Affordable Moves. A review can mention more than one thing.
In their own words
They just moved us from Knoxville to Jacksonville. They were polite, on time, and hard working. They were also very affordable as well. I would highly recommend this great company!
Exceptional service!! Bob and his crew moved us from Tennessee to New Jersey. Every step of the way was professional and efficient!! Bob even called us after a few days to see how we were doing after hearing about a terrible local forest fire near by us!! Thanks again Bob. And all of your team!
Bob and his team went out of their way to successfully move EVERYTHING that I asked them to during a demanding storage move. Thanks, y'all!! Mark W.
Very good and responsible workers will call again I do recommend calling bob and his crew they do business and professional
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture2
- door2
What the company says about itself
Taken from Affordable Moves’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
Show the text this came from
“…seamless for you, and your family. With over 60 years of experience, we are able to quickly h”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- chamberofcommerce.comdirectory
- bbb.orgreviews
- yelp.comreviews
- yellowpages.comdirectory