AJ's Moving and Storage
Moving and storage service in Killeen, Texas
Google rating
4.1
Ratings counted
70
Are 1 or 2 star
20.0%Well above typical
The rating breakdown
14 of the 70 ratings in Google’s published star breakdown for AJ's Moving and Storage are one or two star.
Against other listings in Killeen
15.4 percentage points higher than the middle of the 18 listings in Killeen we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 49 | 70.0% | |
| 4 star | 4 | 5.7% | |
| 3 star | 3 | 4.3% | |
| 2 star | 0 | 0% | |
| 1 star | 14 | 20.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is AJ's Moving and Storage at 20.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 60%
- Professional and courteous3 · 60%
- Turned up when they said2 · 40%
- Careful with belongings1 · 20%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for AJ's Moving and Storage. A review can mention more than one thing.
In their own words
My experience with AJ's Moving Company was extremely positive from start to finish. I initially contacted them for a quote and the representative I spoke with was very friendly and helpful in providing an accurate estimate based on my needs. The movers arrived on time on moving day and introduced themselves in a polite and professional manner. They worked quickly and efficiently while also being careful with all of my belongings.
Such a great experience! Everyone was so friendly and made the hectic and crazy time moving can be, awesome! The packers were very courteous and the driver checked in often to let us know when we could expect the delivery everything was on time and fast! I was nervous because military lives could be a hassle, but I’d recommend this moving team to anyone! Thank you Derek!
Genna, thank you for your heartfelt review! We're thrilled to have made your moving experience awesome. At AJ's Moving and Storage, our friendly team takes pride in ensuring on-time and fast deliveries, making the process stress-free.
I went to AJ’s storage to inquire which space would be best to rent. The employees were very professional, patient, kind and good customer service. It made the process pretty smooth and efficient. I was also impressed the manager was also …
This was our first PCS, Texas to Hawaii, and I was very nervous that our items would show up destroyed, crushed, scratched, etc. Nope! We have unpacked all our kitchen and majority of breakable items with no issues! …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- house9
- boxes7
- efficiency6
- moving company4
- work4
- efficient movers3
- careful handling3
- military2
- missing items2
- efficient packers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yelp.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory