Aleks's Piano Movers
Piano moving service in Los Angeles, California
Google rating
5.0
Ratings counted
238
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
1 of the 238 ratings in Google’s published star breakdown for Aleks's Piano Movers are one or two star.
Against other movers in Los Angeles
0.8 percentage points lower than the middle of the 21 movers in Los Angeles we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 234 | 98.3% | |
| 4 star | 3 | 1.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Aleks's Piano Movers at 0.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Aleks's Piano Movers, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Aleks's Piano Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
These are not at all professional piano movers they damaged my piano in multiple places. They also didn’t come with boxes for the tv’s they just wanted to wrap them up with plastic then cardboards. This isnt too big of a deal but my badly damaged piano is. It’s not even something I can fix in any way. Really disappointed Alex
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous89 · 41%
- Worked hard and fast81 · 37%
- Kept in touch49 · 22%
- Turned up when they said36 · 16%
- Careful with belongings31 · 14%
- Price matched the quote22 · 10%
Counted across the 219 four and five star reviews we have read for Aleks's Piano Movers. A review can mention more than one thing.
In their own words
Aleks had prompt communication, was professional, very efficient, and had very reasonable pricing. I would recommend as a great piano mover.
A good friend generously gifted me her 1975 Kimball medium grand piano that she no longer had room for, but had taken the most meticulous care of for decades. I needed professional movers from Long Beach to Culver City to make sure I took good care of my friend’s gift, and Aleks has provided exceptional service from the moment I reached out. Very responsive to messages, solid communication, and a very safe, prompt and careful move brought the piano to me in excellent condition.
If you’re wondering who to trust with your piano, let me save you the search — Alek’s Piano Movers are real-life superheroes. They helped me move two pianos — including a towering, solid-wood upright from the 1800s that weighed roughly the same as a family of elephants — and they did it with the calm and grace of men who could probably lift a house if you asked them nicely. Steep slopes, tight corners, surprise stairs — nothing could stop them.
My experience with Aleks’s Piano Movers was everything I had hoped based on these reviews! Upon calling, Aleks needed to know the cities the piano was being transported between, how many steps led up to each house, what kind of piano it was (upright, baby grand, etc.) and if the piano is taller than 50 inches. I know very little about pianos, but Aleks was able to help me figure out any important information.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- flight of stairs18
- pricing12
- piano tuning10
- polite staff10
- responsiveness8
- quick scheduling7
- key repair2
- seamless process2
- prompt responses2
- organ moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- chamberofcommerce.comdirectory