Man With A Truck Movers and Packers Los Angeles

Writing this review nearly 7 months after we used Man in a Truck. I booked them for their rave reviews a few days in advance of a move of an event space I run. Wanting the move to go smoothly, I followed up with an itemized list of everything that needed to be moved. After I paid the deposit, the person I spoke to recommended I hire at least one, maybe two additional movers. I sent a message confirming I’d like to move forward with that plan. Our move day was Sunday.

Out of several groups hired in the past for domestic and international moves, this bunch was the laziest and rudest one of all. They were unable to keep on schedule and all of the individuals hardly worked. The team was unprepared with moving supplies and had no business taking and eating OUR FOOD. Terrible service, rude and sexist, the people who should have made our move pleasant have only burdened us with stress and frustration.

We used Man With A Truck Moving Company (MWAT) for our household move from Culver City to Hawthorne on 12/1/2017. While the moving crew was unpacking our goods at our new house, there was damage discovered to the screen of our 75 inch television that was purchased in January, 2017. The damage made the TV unusable. The moving crew admitted that the damage happened sometime during the course of the move, and the crew was apologetic about it.

Very disappointing experience with man with a truck. Packing process was mostly okay. Slow but seemed methodical packing our belongings into their truck. However moving into the new storage unit was a completely different story. Was not there to monitor and the job was extremely poorly done. Belongings are thrown everywhere, multiple things have been discovered as broken, zero regard for the individual item’s placement in the storage unit. A bunch of items seem like they were literally thrown in at the end.

READ!!! I booked this company for a move and paid the $30 deposit. My confirmation listed the hourly rate, 3-hour minimum, and $60 travel fee, but nothing about a $165 cancellation fee. I canceled before the movers arrived, and the company even sent me a confirmation stating my move was “canceled — no charges.” The movers never came to my property. Afterward, I was told I owed a $165 “last-minute cancellation fee” and was sent an invoice for it.

Can't believe the absolute rip-off that this moving company was! They charged hourly, but they worked so slowly that it took them eight hours to move my one-bedroom apartment without any appliances, and then had the nerve to charge me a whopping almost $1200 for their service. They clearly had no sense of urgency and didn't care at all about getting the job done in a reasonable amount of time. It was like they were dragging out the move to squeeze as much money out of me as possible.

Everything was already boxed up, all they had to do was wrap up some artwork in protective material. They did not even do that before loading it up into the truck. Not cheap, and they only sent 2 movers. You pay by the hour, and they work slowly. I had one room’s worth full of boxes, already completely packed, and it took them 5 hours (not including commute time)! You also pay for commute by the mile. So you pay for the commute twice, in terms of distance and in terms of time.

Unfortunately these are some of the rudest people I’ve had the pleasure of recently meeting. Attitude is everything, and based on today’s job these the attitude shown was terrible. The lead mover in particular was adversarial and inattentive; his lack of care and customer service, remarkable. The last thing I ever want is to leave a negative review for any business, but this guy’s reflection on this business is worth noting. Get your moving services elsewhere. . . .