All & All Moving and Labor Services
Mover in Johnson City, Tennessee
Google rating
4.2
Ratings counted
50
Are 1 or 2 star
20.0%Well above typical
The rating breakdown
10 of the 50 ratings in Google’s published star breakdown for All & All Moving and Labor Services are one or two star.
Against other listings in Johnson City
16.4 percentage points higher than the middle of the 18 listings in Johnson City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 37 | 74.0% | |
| 4 star | 2 | 4.0% | |
| 3 star | 1 | 2.0% | |
| 2 star | 2 | 4.0% | |
| 1 star | 8 | 16.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is All & All Moving and Labor Services at 20.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All & All Moving and Labor Services, counted by matching the words they used.
- Damage to belongings2 · 22%
- Late, delayed or a no-show2 · 22%
- Crew conduct2 · 22%
- Stopped responding2 · 22%
- Price rose after the quote1 · 11%
Counted across the 9 one and two star reviews we have read for All & All Moving and Labor Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not use this moving company! From start to finish they were the worst. Didn't show up on the day of the move. Kept calling their office--no answer. Posted on their online messaging system--no answer. After over 1 1/2 hours, we had to hire another company last minute that cost us a fortune. Then they finally called us and said, "Oh, we can't find your place and we had to stop for cling wrap." We had given them directions the night before.
Nightmare experience! Complained constantly. Major scratches on furniture, left furniture unassembled and broken, threatened to abandon the job mid-way, leaving the U-haul truck and my things in it. I actually had to call the police! very unprofessional and rude! put all boxes in the living room. I cannot find some of my stuff. spent $800 for that kind of service...
For A 1 Bedroom apt it should be A flat rate $345 OR $400 they have A 4 hour minimum, they did Ok, but it could have been better, and I was over charged $187.00 which I was not prepared to pay, get an up front price or just do not use …
This is the absolute worst experience I ever had with movers. If possible I would give -5 stars. First- they did not show up on the scheduled day due to supposedly not having a truck even tho it had been scheduled for 2 weeks in advance. Then they show up late the next day. They went AWOL with all my belongings for over 3 hours- had to report it to the police. They gave multiple stories on where they were (everyone I spoke with had a different story) but the driver was obviously “impaired” upon their return.
Just had this company perform a move in which they damaged a new $3000 sofa sectional and have called multiple times over the last 2 days in which they have dodged the calls and will not return voicemails to rectify the issue… obviously they do not even deserve 1 star but have no other option … even after damages then attempted to overcharge me for time when they were late even … but once again I would avoid this company for any service period at all cost
BAD BAD BAD! quoted us for 2800, then we asked for a pull behind trailer at which point they told us it would be 200 more, then when we got to our destination the bill was 3500. Called and texted them and emailed them for days... They wouldn't respond... they took us for 500 dollars at the time in our lives when money was most tight without explanation. Lawyers are already in motion.
If I could give 0 stars, I would. When my mom called to ask about their moving services a woman told her that there is a 4 hour minimum at $345. Every additional hour would cost $60. We only had a few pieces to move (2 desks, kitchen table, …
Most unprofessional group I’ve ever seen to actually run a “business”, they will not perform the job correctly, will break your belongings, and will then avoid any repercussions like cowards. Avoid them at all cost
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast5 · 50%
- Professional and courteous5 · 50%
- Turned up when they said4 · 40%
- Kept in touch1 · 10%
Counted across the 10 four and five star reviews we have read for All & All Moving and Labor Services. A review can mention more than one thing.
In their own words
We moved from the Piney Flats area to Dearborn Mi. They where very professional and responsive to our needs. They also managed to load and unload the truck extremely quickly my. I would recommend them to anyone looking to move!!!!
I am very pleased with All and All moving. I was in a difficult situation traveling for work, and they were able to complete the job without me being there. Justin and Michale arrived on time, stayed in contact, and followed all the instructions that I left for them. I would not hesitate to recommend them and will consider them again for future moves.
Corey's crew are a GREAT group of guys. We had a monster of a move with some really heavy items and had to schedule last minute as well. I genuinely can't say enough nice things about them. They offer incredibly competitive pricing and went out of their way to be respectful of our items. I was blown away by how quickly and efficiently they got everything packed/unpacked for us , despite being caught in a downpour and one getting hurt in the process. We couldnt have managed our move without them.
Hired these guys for a local move from an apartment to a house. Pretty substantial job in the summer heat. They showed up on time and ready to work. They were very professional and respectful of our belongings throughout the process. I thought the price was fair for the labor involved. I would hire them again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff6
- loading and unloading5
- care for items4
- respectful of items3
- on time2
- friendly movers2
- gentle handling2
- careful moving2
- quick move2
- safe moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- facebook.comsocial