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All In One Moving & Storage,Inc

Moving and storage service in Elmwood Park, New Jersey

Its address is in Saddle Brook, New Jersey. It appears here because Google returns it for Elmwood Park.

Google rating

3.4

Ratings counted

305

Are 1 or 2 star

38.4%Well above typical

The rating breakdown

117 of the 305 ratings in Google’s published star breakdown for All In One Moving & Storage,Inc are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
17758.0%
4 star
72.3%
3 star
41.3%
2 star
72.3%
1 star
11036.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All In One Moving & Storage,Inc at 38.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All In One Moving & Storage,Inc, counted by matching the words they used.

  • Damage to belongings37 · 34%
  • Crew conduct28 · 26%
  • Items missing or never delivered24 · 22%
  • Price rose after the quote18 · 17%
  • Late, delayed or a no-show17 · 16%
  • Belongings withheld over payment6 · 6%
  • Booked by one company, moved by another6 · 6%
  • Stopped responding6 · 6%
  • Claim or refund went nowhere5 · 5%

Counted across the 108 one and two star reviews we have read for All In One Moving & Storage,Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewIvy H.7 years ago
TAKE A LOOK AT THEIR BETTER BUSINESS BUREAU REVIEWS before booking... I know this was my first mistake. I’ve dealt with my fare share of movers and these were by far the worst. In summary: pick up was largely delayed by hours - when I called their office no one answered and their packing went into midnight hours, I repeatedly had to reach out about delivery due to the driver/dispatcher miscommunication, big items arrived broken - they clearly broke at delivery and no one mentioned anything considering they had…
Reply from the business

Dear Customer,We would like to appolegize for the delay on moving day arriving late,We did take responsibilty and made sure getting your moving needs done working until very late in the evening ,We could further discuss if you will.

1-star Google reviewTammy T.8 years ago
This company uses. bait and switch tactics....BEWARE!!! My son had an awful experience and was overcharged by $1300! They hold your household goods hostage while escalating the price!!! First you speak to Kim who is oh so helpful in helping estimate the cost... suddenly won’t speak to you when there’s an issue! They base their estimate on the size of boxes since it’s billed by cubic feet. My son was moving from Philly to Seattle and did not move very much furniture.
Reply from the business

Sorry for the bad experience Tammy Torino. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

1-star Google reviewTom9 years ago
"Ozzy and his crew" never showed up! I found this immoral and inconsiderate company through a third party advertiser. About a month before the house closing date, I had called the company in order to obtain an estimate for the job. On the day of the estimate, I had taken off of work to be home for the man that was supposed to show up at 3 pm. Once 3 pm hit, every hour he called to tell me he'd be late and wouldn't be able to come until 4,5,6,etc. Finally 8 PM rolled around and he finally showed up.
Reply from the business

Dear Mrs & Mrs Kowalewski, Moving is stressful and coordinating everything is not easy. Unfortunately, you had some problems with your home closing and you took it on AIO employees. You called our office while the movers are on their way to your pickup location.

1-star Google reviewCarolayn M.5 years ago
Do NOT USE THEM. I specifically asked if this company would deliver my things All in one moving and Steve (the person I spoke with on the phone ) said yes. They were not a broker company and his company would personally be the one making delivery. Not only was that not true but also at delivery a very rude driver tried to hustle us by saying his truck was not going to fit when there were other people moving in with the same size 18 wheeler trucks. He couldn’t charge us for that.
Reply from the business

Sorry for the bad experience Carolayn Maya. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

2-star Google reviewMariné N.6 years ago
AVOID “ALL IN ONE MOVING&STORAGE INC.” Recently I used the service of “All in One” to move my staff and would like to share my experience. The initial communication with the representative (Kim) was very good and the 1st movers who packed my staff did great job. I was very much impressed and paid the price in full (instead of paying ½ during pick up and ½ at delivery as they requested).
Reply from the business

All west coast deliveries are 14-21business days with any east coast company ,the fact you got delivered in 15 days from your first available day is showing that we meet our terms which was told and explained .

1-star Google reviewCourtney D.2 years ago
My husband and I inquired about this company's services about a month ago and were told that he'd follow back up in a few weeks to see if we had made a decision. In the time in between, our cat was diagnosed with cancer and has required multiple tests, surgery, medication...and we're only half way through getting her better. As such, we decided to get a Uhaul and drive ourselves because it's more affordable. Taking care of our pet is more important than our comfort that comes with hiring movers.
Reply from the business

😅😅😅You have nothing better to do instead of wasting your time wrightimg this nonsens,go take care of your cat And we will continue servicing our customers .

1-star Google reviewChris C.9 years ago
BEWARE THIS COMPANY WILL SCREW YOU OUT OF YOUR MONEY AND RUIN YOUR THINGS! We hired All in One Moving & Storage out of Saddlebrook, NJ to move TWO small rooms of items from a studio apartment in NYC to WA state. The move took place 6/17/17, arriving in WA state 6/29/17. The movers packed the items for me. I was on site and supervised the packing. An estimate on 6/15/17 was for 331 cu.ft - the movers measured the load after packing the truck, adding 110 extra cu.ft for a total 441 cu.ft.
Reply from the business

This person Posting here a weekly basis under different names ,he is an upset customer unfortunately we couldn't meet is compensation request. According to our contract as well any moving company in the US,we are liable for 60 cent per pound per article ,this is the Law in regards to insurance or…

1-star Google reviewMH S.4 years ago
Took 11 days for my things to be delivered, and no one contacted me to give me updates. I called multiple times to check in (no one reached out to me) and was given varying explanations each time for delays. I was told my stuff was in transit when in reality it sat in a warehouse for 9 days. Finally the movers came on day 11, and even then came an hour later than their proposed time window--again, no one contacted me to give me an update; I had to call.
Reply from the business

Sorry for the bad experience MH Schwartz. Please give us a call or email so we can ensure you are properly taken care of, because your business and satisfaction is important to us.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast67 · 41%
  • Professional and courteous64 · 39%
  • Turned up when they said34 · 21%
  • Careful with belongings27 · 17%
  • Price matched the quote4 · 2%
  • Kept in touch3 · 2%

Counted across the 163 four and five star reviews we have read for All In One Moving & Storage,Inc. A review can mention more than one thing.

In their own words

5-star Google reviewJamie A.10 years ago
These guys were great from day one. I had originally planned to move to FL and was referred to them by a friend. Upon first speaking to Michael he was extremely helpful. I went over to their address to pay my deposit and I was given plenty of tape and boxes for packing up. Plans changed and my wife and I decided to stay in NJ but still move to a different apartment. The moving crew was right on time. The lead guy Chris was extremely friendly. All three guys made sure all of our furniture was effectively protected.
Reply from the business

Yes! Thank you Jamie Aquilina, your feedback is very much appreciated. We are here for you, thank you.

5-star Google reviewVaibhav S.8 years ago
The moving company we hired was the best and we have no doubts or hesitation to share our experience with all. We called at several moving companies but we wanted a good quality packing with reliability in delivery. All In One Moving & Storage was the company which helped us move and they did an excellent job for us.. The move was perfect . We checked all the boxes once they were unloaded, nothing seemed to be missing or broken and we were impressed by the efficiency of the moving team.
Reply from the business

Really appreciate your review Vaibhav Sharma. Very grateful for the feedback and sincerely wish you all the best.

5-star Google reviewSean M.7 years ago
From start to finish the entire team at All In One Moving & Storage was great. I was afraid that no one would be able to move me because of the Christmas holidays, so I requested early January but this moving team was not only able to move me but they were able to do it this week itself 3 days before Christmas which is what i wanted to begin with. They were responsive to my needs. Thanks to them I will be able to celebrate Christmas in my new place. Best movers to hire out.
Reply from the business

Thank you so much for your review Sean Martin! Please don't forget to refer your family and friends for their moving needs!

4-star Google reviewPriya K.9 years ago
All in One Moving helped me when I was in a tough jam! They accommodated my last-minute move out of my apartment in Rochester, NY. They were able to safely store my belongings in their storage facility in NJ for 6 weeks. They provided 4 weeks of storage for free. They have options for climate control but I did not require it given my move was in the summer. Once I found an apartment in Manhattan, they helped move me in within the week. I would recommend them for others.
Reply from the business

Thank you the the review Will be more then happy to service your moving needs in the future

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • estimate accuracy22
  • cash11
  • no broken items11
  • professional movers6
  • scam6
  • unprofessionalism5
  • fast moving4
  • diligent staff3
  • missing boxes2
  • furniture moving2
  • rude driver2

What the company says about itself

Taken from All In One Moving & Storage,Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…and secure. This includes features like 24/7 surveillance, access control systems, a”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
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    “…company has been serving New Jersey since 1992. They offer a variety of moving service”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
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    “All Jersey Moving & Storage: This family-owned and operated company has been serving N”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
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    “…want to make sure that the company is licensed and insured. To make your search easier”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…sure that the company is licensed and insured. To make your search easier, we've comp”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…mpanies in New Jersey. ABC Movers: With over 20 years of experience, ABC Movers is known for”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire All In One Moving & Storage,Inc

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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