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All My Sons Moving & Storage

Moving and storage service in Blue Ash, Ohio

Its address is in Fairfield, Ohio. It appears here because Google returns it for Blue Ash.

Google rating

4.9

Ratings counted

1,828

Are 1 or 2 star

2.7%Around typical

The rating breakdown

50 of the 1,828 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1,74295.3%
4 star
301.6%
3 star
60.3%
2 star
120.7%
1 star
382.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 2.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings4 · 40%
  • Late, delayed or a no-show2 · 20%
  • Items missing or never delivered1 · 10%
  • Crew conduct1 · 10%

Counted across the 10 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJennifer T.2 weeks ago
Wish I could give a review of their services, the only thing I can say for them is that they took a deposit, scheduled a move, they didn't show up nor called, we reached out obviously, they scheduled again for the next day, never showed nor called and were unreachable. Worst experience, and extremely unprofessional. I would not recommend this company!!!!! Two men and a truck are reliable and professional. The AI response is bullshit!
Reply from the business

Jennifer, thank you for sharing your experience and providing us with the opportunity to learn and grow. With all sincerity, please accept our heartfelt apology for falling short of our goal to alleviate the stressful burdens moving can … More

1-star Google reviewKristi C.5 months ago
I would’ve given no stars if that would’ve been possible !!!!! Absolutely never use this company to move. I had them wrap, larger items and load a truck and clearly they had zero experience. I have a ton of broken items, Things I can never get back! And on top of that, I spent almost $1800.00 From 8:30 AM until 2 PM. I had someone reach out to me to try to remedy the situation and of course, Nothing happened and now radio silence.
Reply from the business

At All My Sons Moving, we hold ourselves to the highest standards when it comes to serving our community. We are sincerely disappointed in any inconvenience or disappointment you may have experienced during your recent move with us.

1-star Google reviewDalton D.2 months ago
MAKE SURE YOU GET ACCURATE INFO AT THE BEGINNING: I called about 3 weeks ago to book our move for this weekend. I was quoted at $150/hour and was told it would take about 3 hours, so my wife and I budgeted for about $600 for the move. They were supposed to call and confirm the move yesterday, never got a call from them, so I reached out to them. They then told me their rate was $200/hour, it would take about 4.5 hours, and there was a 9% fuel charge. So instead of about $500 for the move, it would now be $1350.
Reply from the business

You deserve the absolute best. We understand that moving can be an incredibly stressful experience as people move for many different reasons. At AMS, we know our customers come to us to alleviate those stresses. We apologize for not living … More

1-star Google reviewAshley R.2 months ago
I would not recommend All My Sons Moving & Storage. This company accepted my deposit, confirmed my move, and assured me they would be able to provide moving services. Less than 72 hours before my scheduled move, they called attempting to push my move date to Monday. Then, less than 48 hours before my move, I received a text message—not even the courtesy of a phone call—informing me that they had no availability and would need to reschedule my move for five days later.
Reply from the business

We apologize, Ashley. At All My Sons Moving, we only ever aim to exceed customer expectations, and we … More

1-star Google reviewAmanda R.2 months ago
All my Sons moving was scheduled for yesterday 6/12. Called 30 min after the latest possible arrival time and was told me they had cancelled our movers bcuz they could not contact me. I never received a phone call. I actually called them 2 times that day. Once to confirm they were coming and another to verify time slot. I took the day off work to move and it was wasted. Their (Austin’s) solution was they could come the following Wednesday. No apology no urgency just we can come 5 days from now.
Reply from the business

Amanda, thank you for sharing your experience and providing us with the opportunity to learn and grow. With all sincerity, please accept our heartfelt apology for falling short of our goal to alleviate the stressful burdens moving can … More

1-star Google reviewSarah T.4 months ago
The movers damaged my property AND my mother's property. Scraped wooden floors, drove moving truck all over our grass leaving a huge mess. Didn’t seem to have any idea how to drive the truck, nearly hitting multiple cars parked on the street. Were careless, slow, unprepared and seemed like they had no idea what they were doing. Mice should have taken less than 2 hours, but took them close to 4. Did not have tools required and had to borrow from us. When confronted about the damage they made, there was no apology.
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the … More

1-star Google reviewOfay H.2 months ago
Lost me thousands with telemarketers claiming ability to move things "All My Sons" actual movers insist the company cannot move. Movers and Samespeople not on the same page. Movers refuse to move many things the salesperson telemarketer feigns perfectly trained and qualified to move. If you have anything big, unwieldy, and cumbersome to move, do not even seek a quote. U get nothing but the complete run around. This company does not deserve to be classified as an LLC. Oath breakers exaggerating moving ability.
Reply from the business

We prioritize our customers above all else, and we acknowledge that you deserve the highest level of care and attention, Ofay. We fully understand the challenges and demands associated with the moving process, and our utmost goal at AMS is … More

1-star Google reviewGene S.a month ago
We were scheduled on the 20th of June with the emails and screenshot to prove it. We waited for the movers and called when they didn't show up at the appointed time. The guy on the phone said we were scheduled for the 21st and asked us to send him proof of the 20th which we DID! No apology whatsoever and acted like we were wrong and stupid and said there was no way to get a crew out that day. So we wasted an entire day with everything packed and ready. Would never use this company again!
Reply from the business

Gene, when this company was established in the late 80s, it was founded with a vision of challenging industry norms by making the move process seamless for our customers. Our goal is to completely alleviate the common stresses moving can … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast7 · 44%
  • Professional and courteous7 · 44%
  • Careful with belongings5 · 31%
  • Turned up when they said2 · 13%
  • Kept in touch2 · 13%
  • Price matched the quote1 · 6%

Counted across the 16 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewJennifer R.Edited 11 months ago
I had an amazing experience with All My Sons Moving thanks to Harley and Matt who helped me today. From the moment they arrived, they were professional, friendly, and efficient. They treated my belongings with great care, wrapping everything securely and making sure nothing was damaged in the process. What impressed me most was their teamwork and positive attitude, they made a stressful moving day feel smooth and easy.
Reply from the business

Thank you so much for your kind words, Jennifer. We really appreciate you taking the time to share your experience with us. Our movers work hard to provide the most efficient and careful moving and packing services.

5-star Google reviewLauren C.a month ago
Malique and Nate were my movers and they were prompt, efficient, and the communication was great.
Reply from the business

Hi, Lauren. Your feedback is highly appreciated. Thank you for trusting us with your move! We strive to make every local or long distance move seamless. Its gratifying to see that our movers and management teams achieved this for you. We hope to see you in the future!

5-star Google reviewKatrina P.a month ago
They were the only company to reach out to discuss the job and come up with a reasonable price - everyone else just quoted templated prices that were much too high for the job without discussing the actual work.
Reply from the business

Hi, Katrina. We appreciate the kind words and the 5-star review! We train all movers to understand the importance of careful and timely moving. We are so happy to see their hard work is appreciated.

5-star Google reviewNick T.a month ago
Dylan and his team were fantastic movers on the day of service. They were quick and considerate of our belongings. We had some unwrapped items that they masterfully wrapped prior to loading. I recommend them. The partnership AllMySons has with Old Dominion for long distance moves was also very cost-effective—roughly $5500 total from Cincinnati to Baton Rouge (they charge by weight, and this was for ~3300 lbs).
Reply from the business

Hi, Nick. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff205
  • professional movers35
  • careful handling of furniture35
  • efficient movers31
  • fast movers24
  • furniture moving24
  • easy to work with staff15
  • piano moving6
  • office move4
  • interstate move3

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…the borders of Ohio, our licensed and insured moving teams will work tirelessly to en”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…beyond the borders of Ohio, our licensed and insured moving teams will work tire”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “PROFESSIONAL MOVERS IN FAIRFIELD For more than 30 years, our team has offered trusted moving se”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • manta.comdirectory
  • mapquest.comdirectory
  • superpages.comdirectory
  • yellowpages.comdirectory

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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All My Sons Moving & Storage (listing 1)Moving and storage service · Dublin, Ohio · based in Columbus4.64,631
All My Sons Moving & Storage (listing 2)Moving and storage service · Fairfield, Ohio · based in Norwood4.54,274
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All My Sons Moving & Storage (listing 3)Moving and storage service · Mentor, Ohio · based in Valley View4.63,647
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