All My Sons Moving & Storage
Moving and storage service in Brentwood, Tennessee
Its address is in Nashville, Tennessee. It appears here because Google returns it for Brentwood.
Google rating
4.5
Ratings counted
3,536
Are 1 or 2 star
12.4%Above typical
The rating breakdown
437 of the 3,536 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.
Against other movers in Brentwood
About the same as the middle of the 4 movers in Brentwood we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 2,983 | 84.4% | |
| 4 star | 85 | 2.4% | |
| 3 star | 31 | 0.9% | |
| 2 star | 55 | 1.6% | |
| 1 star | 382 | 10.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is All My Sons Moving & Storage at 12.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.
- Damage to belongings34 · 30%
- Crew conduct30 · 26%
- Price rose after the quote23 · 20%
- Late, delayed or a no-show14 · 12%
- Items missing or never delivered9 · 8%
- Stopped responding8 · 7%
- Belongings withheld over payment1 · <1%
Counted across the 114 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Outside of the amazing customer service with the company’s local office in/near Nashville, TN with workers Aaron, Jesse, and Travis, I have had a horrible customer experience with All My Sons Moving company. During my move, their movers damaged a wall while bringing my couch into my new apartment unit. Since then, I have been trying to get clarification on the timeline for repairs and whether payment has been issued to my apartment complex.
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations.
Aside from the $3,000.00 that went missing from my purse on the move out date which was Wednesday March 4, 2025 I’m still knee deep in furniture out of place and not unpacked, mirrors missing (probably somewhere deep in garage with dozens of boxes that I need a ladder to reach…. And the list goes on! Just a note to the SEVEN men that was in my home… whoever took my money, you not only stole from an 82 year old senior but you also stole from your team! There was no TIP money left.
We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the exceptional service you deserved.
This company should not be in business. First, they showed up five hours late. Not a single update. I had to call repeatedly just to get any information, and twice I was hung up on mid-sentence by someone named Chloe the second I said who I was. I gave them a complete inventory, including clear details about 2 flights of stairs at both locations. I was quoted three hours total, max, including an hour of drive time.
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally.
I wish I had never hired All My Sons. I trusted that they would do a good and professional job, be careful with our things and skillfully pack them into a storage unit. Instead our items were thrown into chaotic piles with no attempt to stack them carefully. Items were broken. We even had to rent an extra storage unit for the rest of our items (which were on a second trailer) which cost us much more money because they did such a horrible job on the units they packed (which were plenty large enough to hold…
We are deeply disappointed that we have failed to exceed your expectations while using our move services, and we extend our heartfelt apologies, Liz. Providing exceptional service has always been at the core of our mission.
You get what you pay for. We wish we had chosen a different moving company. Our initial quote sounded good, but we later found out we should have received a call 3 days prior to our move explaining insurance options and any additional charges we may incur. Our team of 5 was pretty friendly overall, minus one who obviously did not want to be part of things and was blasting angry rap as he worked.
Our commitment to our customers is to ensure that all items are handled with the highest level of care. We sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment.
The window was supposed to be from 8-10…they showed up at 10:15…there couldn’t have been a move earlier to delay this, but I brushed this detail off. Pricing was comparable to other moving services, but in the end we ended up paying way too much due to inefficiencies and shady practices to milk hours. All my sons sent four movers, which seemed like the right number for the job; however, the guys were very inefficient - often times only 1-2 were actively moving while the others were lingering outside.
I am usually not one to leave many reviews but I felt compelled to let others know of this companies unprofessionalism and hidden charges which they don't mention upfront until a driver shows up at the door step. I moved from the hustlers' city of Nyc to Nashville. I needed some help with moving my furniture from a moving truck to inside a first floor apartment. When I called All My Sons & Co., the representative on the phone was in a hurry to get a deposit of $100 from me to lock in a reservation.
You deserve the absolute best. We understand that moving can be an incredibly stressful experience as people move for many different reasons. At AMS, we know our customers come to us to alleviate those stresses.
I would not recommend this moving company to my worst enemy. This move was an absolute nightmare and I only moved 1.5 miles down the road. Prior to the move I spoke to someone in the office and itemized the amount of furniture, boxes, and bags I had. I also informed the office that my apartment included a flight of stairs. The movers showed up at 9am and took until 2pm to get everything into the truck with zero sense of urgency.
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Megan, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast192 · 43%
- Professional and courteous191 · 42%
- Careful with belongings72 · 16%
- Turned up when they said52 · 12%
- Kept in touch21 · 5%
- Price matched the quote3 · <1%
Counted across the 451 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.
In their own words
Five stars. Our experience with All My Sons Moving Company was excellent from start to finish. From the quick turnaround in coordinating with customer service to the day-of updates, they were responsive and easy to work with. The load and unload crew arrived on time, were prompt, and kept me informed on ETA. The crew was accommodating and incredibly careful with my belongings.
Rhonda We are so happy to hear that your move with us was a great experience! Our movers take a lot of pride in moving efficiently and taking great care of your house hold goods. Our goal is to always provide a stress-free experience. Than you!
I was so apprehensive about this move but all my fears were set at ease when the guys showed up and quickly had me moved for a reasonable price. I would recommend All My sons moving to anyone without reservation. Thanks guys! I wish I could remember the guys names that helped move me but they were A #1 in my book.
Hi, John. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.
Awesome moving company! A++ We recently relocated 2 states away, and called All My Sons for the move. After some amazing customer service help from both the Gahanna, OH and Nashville, TN offices, (ie. involving difficult scheduling and coordination requirements, executed perfectly and professionally - within a very short time frame, for a very tight moving window), two awesome gentlemen from the Nashville, TN office showed up and completely loaded everything in my house with care, fully padded and packed my TVs…
Thank you so much for your kind words, Zachary. We really appreciate you taking the time to share your experience with us. Our movers work hard to provide the most efficient and careful moving and packing services.
I had the absolute best experience with All My Sons Moving Company, thanks to Alundis and his incredible team! From the moment they arrived (right on time!), Alundis walked me through everything and made me feel completely at ease. He and his three team members were not only fast and efficient, but also incredibly careful and thoughtful with all of my belongings.
Thank you for taking the time to share your experience! Moving can be stressful even at the best of times. It is wonderful to know that our dedication to secure and timely moving services made a positive impact on your move. Thank you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling286
- polite staff285
- professional movers92
- scheduling63
- damaged furniture61
- cost58
- efficient movers47
- quick move44
- furniture moving36
- local move16
- piano moving11
- long distance move6
What the company says about itself
Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…ennessee Nashville MOVING NASHVILLE FOR OVER 30 YEARS Allow All My Sons Moving & Storage”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Surrounding Areas Let our licensed and insured local movers in Nashville provide all t”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…and the Surrounding Areas Let our licensed and insured local movers in Nashville p”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- consumeraffairs.comreviews
- yelp.comreviews
- facebook.comsocial