Two Men and a Truck Moving and Storage
Its address is in Franklin, Tennessee. It appears here because Google returns it for Brentwood.
Google rating
4.7
Ratings counted
460
Are 1 or 2 star
6.3%Above typical
The rating breakdown
29 of the 460 ratings in Google’s published star breakdown for Two Men and a Truck Moving and Storage are one or two star.
Against other movers in Brentwood
6.8 percentage points lower than the middle of the 4 movers in Brentwood we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 414 | 90.0% | |
| 4 star | 11 | 2.4% | |
| 3 star | 6 | 1.3% | |
| 2 star | 3 | 0.7% | |
| 1 star | 26 | 5.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving and Storage at 6.3%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving and Storage, counted by matching the words they used.
- Damage to belongings4 · 44%
- Late, delayed or a no-show2 · 22%
- Items missing or never delivered1 · 11%
- Crew conduct1 · 11%
Counted across the 9 one and two star reviews we have read for Two Men and a Truck Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This was the worst moving experience of my life. I only asked for my furniture to be moved from a home to a storage unit 1 mile away. They didnt wrap my chairs, stacked them on top of each other scratching them, threw lamps in without boxing them or even taking off the shades. Then despite my specific instructions on packing and caring for a very expensive piece of artwork, it was wrapped in a moving blanket, half covered, blanket not secured around it and shoved against the front door of the unit so when the door…
Hello Kristin. I apologize for this experience. I have sent the information about this move to our Quality Assurance Manager. If you need any further assistance, you can call our office at [phone removed]. We hope you have a great day!
Did not have a positive experience with Two Men and a Truck. My movers were awesome, did the job in approximately two hours and handled everything with care. However, they were hours late because of another job in a different state, without providing advance notice despite booking the move approximately one month out. The communication was extremely poor. The company also said that they would provide a portion of the fee back due to the inconvenience, but I never received payment.
Sarah, this is the first time we hearing about your frustration. We are sincerely apologize for arriving late to your move, and would like to fix this. If you could call into [phone removed] and ask for a manager, we would greatly appreciate it!
All my boxes were damaged and some severely. One box was not even mine and I packed a very expensive piece of equipment and somehow it ended up unwrapped from its protective wrap and damaged and broken. In addition, in the same substituted box, several expensive items were stolen.
My worst nightmare. Did $3,500 worth of damage to my furniture. Damages exceeded the value of the move. The movers were 4 hours late leaving the point of origin and 8.5 hours late arriving at destination. Movers did not complete the move in …
We are very sorry that our moving services did not meet your expectations. We do our best to make every move the best move experience possible. Management has worked with you to find the best resolution possible for your damages.
What a horrible experience. They spent all day slowly loading which caused us to miss the unload at the new home, We spent the night in an empty house. Secondly they damaged several paintings, destroyed a mirror, and worse, damaged our …
Hello Jim, We’re very sorry to hear about the items that were damaged during your recent move. In looking through our records it appears you have been in touch with our office and together, we have come up with a solution to have everything fixed this week.
Absolute rip off, if I could give a negative star thats what they would get. We were given a window of 3pm to 8pm, because of a family emergency we had to cancel which we did at 2:11pm. they still charged us the full price of $390.00 for …
After reading all the reviews and people raving about this company, I bought into the hype. Post move 3 weeks here and I still have not found my watch from Switzerland that my wife got me for my mother’s death anniversary and a True …
This company moved my husband and I, both in our 80's, on May 28, 2025, and it was terrible! The person who came to our house to give us an estimate and tell us what to …
Cindy, We understand there was some confusion regarding the estimate and final billing. Your original quote was based on an estimated flat-fee amount, but the actual charges reflected hourly time and additional service needs at the unload.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 48%
- Turned up when they said6 · 29%
- Careful with belongings6 · 29%
- Worked hard and fast4 · 19%
Counted across the 21 four and five star reviews we have read for Two Men and a Truck Moving and Storage. A review can mention more than one thing.
In their own words
Mike and Deon are the best moving team we have ever used! They were quick, professional, and very skilled at moving all of our furniture including some very fragile pieces like glass tables, marble lamps, and a grandfather clock. All pieces were wrapped incredibly well and treated with respect throughout the entire moving process. I would work with these two guys any day and appreciate their help throughout our move. Can’t recommend them enough!
Thank you, John, for your AWESOME feedback! We're thrilled to hear that Mike and Deon provided such exceptional service during your move and made the day so easy. We appreciate your recommendation and are glad to have been of assistance. Thanks for choosing TWO MEN AND A TRUCK!
I've honestly lost count of how many times I've moved over the years, and this was one of the best moving experiences I've ever had. The crew showed up on time, worked incredibly hard, and treated my belongings with great care. They were courteous, professional, and kept a positive attitude throughout the entire move. To make things even more impressive, they worked through the rain without missing a beat and never complained once. Moving is stressful, but these guys made the process smooth and easy.
Thank you, Michelle, for sharing this awesome review! Glad to have earned your recommendation and a 10/10. Cheers and looking forward to seeing you next time
Thank you so much for your excellent service and all your help with this moving. You showed professionalism, an outstanding work ethic and a positive and kind attitude helping make this move effortless. I can't thank this company enough for all this help and assistance, especially on this exceptionally hot day. I absolutely will call on you again and I will highly recommend you and your service. I appreciate everything you did to help with this move.
Thanks for this awesome review! Glad to see we earned a 5 star review from you and made the move on a hot day look easy. Our team thanks you - see you on the next one!
We had the most amazing moving experience ever! We move a lot. We had Johnny Steven, Robert and Tyrese move us. Nick too came out to our house and did a proper consultation prior to the move. We had the right amount of guys who took great care of our quality items!! We will continue using two men and a truck for all of our moves, local and a far! Thank you!
Thank you, Nicole, for sharing your wonderful experience! We're thrilled to hear that Johnny, Steven, Robert, Tyrese, and Nick provided exceptional service. We look forward to assisting you with your future moves. Thanks for choosing TWO MEN AND A TRUCK!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff37
- careful handling28
- professional crew24
- professional movers23
- furniture handling14
- efficient movers10
- smooth move7
- fast team5
- quick movers4
- prompt arrival3
- punctual staff3
- door jam repair3