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All My Sons Moving & Storage

Moving and storage service in Clearfield, Utah

Its address is in Ogden, Utah. It appears here because Google returns it for Clearfield.

Google rating

4.3

Ratings counted

542

Are 1 or 2 star

16.1%Well above typical

The rating breakdown

87 of the 542 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
43279.7%
4 star
183.3%
3 star
50.9%
2 star
101.8%
1 star
7714.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 16.1%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings26 · 31%
  • Price rose after the quote13 · 15%
  • Crew conduct8 · 9%
  • Late, delayed or a no-show6 · 7%
  • Claim or refund went nowhere4 · 5%
  • Belongings withheld over payment3 · 4%
  • Items missing or never delivered2 · 2%
  • Stopped responding2 · 2%
  • Booked by one company, moved by another1 · 1%

Counted across the 85 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewKevin T.a year ago
All My Sons Moving did not do a good job on the moving of our furniture, they broke a leg completely off an expensive vanity table which could not be repaired, the company showed up late were very rushed and under manned for the move, when the broken leg was discovered, the item was still on their truck I had the movers call their supervisor and report it. I paid the extra fee for mishap of broken furniture, the movers stated we would be contacted by customer service to take care of the issue.
Reply from the business

Thank you for your patience throughout the claims process Kevin. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that…

1-star Google reviewJeremy B.2 years ago
If I could give negative stars, I honestly would. We moved back in February and we moved into a third party storage unit. I wanted to make sure our things were protected so I purchased the insurance after being told I could file up to 30 days by one of the movers during the move when I was going to check a few things and he let me know this. Great, it was late and figured I could check out what I wanted to in a few days but little did I know I was deceived.
Reply from the business

Jeremy, Thank you for reaching out, We apologize for any frustration we caused. It is never our commitment to allow any items to be damage (or go missing). We take great pride in our work and understand that the possessions our customers entrust us to handle are valuable and, in many cases, hold…

1-star Google reviewMax Y.Edited 2 years ago
UPDATE: Reached out to Customer Service - No Response 10+ days later.... They posted that just to look good to the public. Overpriced for the level of service. Customer Service also ghosted me about damage in my new home. Starting off on the phone they hook you with such an easy move, our movers can do it all! 8am - 2/3 movers show up, they aren’t even all there at start of billing. During the loading phase, I see 1/3 movers on his phone numerous times.
Reply from the business

Hello Max, Thank you for reaching out to us! We understand that we did not meet your expectations, and we genuinely apologize for any inconvenience or frustration caused. Our team is fully dedicated to gaining a deeper understanding of the issues you faced.

1-star Google reviewCameron 1.3 years ago
Beware! They quoted my girlfriend and I $450 to move a few furniture items and just a few boxes from her apartment to my house (about a 5 minute drive), including a $100 deposit. Next thing I know they are charging me $775! I get there are additional expenses here and there, but another $300+?! I've seen other reviews on here saying similar things. If they give you a quote, expect to pay A LOT more than what they say.
2-star Google reviewJenn S.3 years ago
It was good, guys worked hard. I can’t believe they made it up the stairs with the dresser. They banged up our walls in some places and now we have to fill in the big holes and repaint those areas. One of the guys car had ran out of gas and he came back for help, not a problem at all. What we didn’t appreciate was that he told us that his boss, the owner, told him that WE (my husband and I- the customer as he said) complained that he wasn’t working or he would go missing. Which is a complete lie and not the case.
Reply from the business

Jenn, We are grateful for the feedback. This is the only way we can become even better. The All My Sons corporate team would appreciate the opportunity to understand these issues in depth. Please email [email removed] so that we may work with you to resolve this as soon as possible. Thank you!

1-star Google reviewGreg R.3 years ago
MOVER BEWARE! Any estimate that they give you, plan on paying 3X as much. For a 2 bedroom apartment with 1 bed, 1 couch, and 1 leather chair, they all estimated that it would take 2-3 hours. Even the movers, when they showed up, figured it would be 3 hours max for the entire move. 6 hours later they are finally packed into their truck. What they don't tell you, is that anything going into their truck has to be wrapped or boxed. That added time and of course the expense of the wrapping is what THEY DO NOT TELL YOU.
1-star Google reviewAngela M.9 months ago
AVOID THIS COMPANY!! Find a more honest group of people to do business with. I was moving a one-bedroom apartment less than one mile up the road, and my 68-year-old Father and Autistic nephew were the only people who were available to help me. The two of them moved 90% of my items, including taking the bed apart and putting it back together. I called this company to have them help with some large items (couch, mattress, table).
Reply from the business

Thank you for contacting us Angela, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move.

1-star Google reviewScott S.4 years ago
The good, the bad, the ugly. The good. The employees are nice. I had three movers who were likely late teen early 20’s. The bad: The movers were small in stature. This made it very difficult to get the job done. I ended up moving most of the items myself (why hire a mover?). You are billed by the hour. This is not a problem. The problem is no managers. I found the teenage kids sitting and texting 50% of the time.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous189 · 44%
  • Worked hard and fast169 · 40%
  • Careful with belongings70 · 16%
  • Turned up when they said30 · 7%
  • Kept in touch20 · 5%
  • Price matched the quote2 · <1%

Counted across the 427 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewWilliam T.2 years ago
The crew of 3 arrived on time and they worked quickly and efficiently to load the truck. They wrapped the furniture, taking the time to do it right so items would not be damaged or soiled. When we arrived at our destination, the crew again worked quickly and efficiently to place everything in the rooms as directed. The total time to load everything from our 3 bedroom townhome, make the 1-1/2 hour drive to the new property, and unload everything and clean up was 5-1/2 hours.
Reply from the business

William We are so happy to hear that!

5-star Google reviewAngela W.2 years ago
I reserved my day early, which got me a good rate. But they also allowed me to change my date as it got closer and my plans changed. Kent and his partner were my movers and they were very careful with everything and followed my instructions perfectly on what was going and staying. They were very sweet to my boyfriend's 8 year old with all her questions. Everything was well secured and I felt very confident in their skills as movers. They placed everything where I needed it to go in my new place.
Reply from the business

Hi, Angela. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing All My Sons Moving and Storage.

5-star Google reviewSteven E.2 years ago
Yanni and his helper were awesome and able to complete the job quickly. They were efficient and took care of our property, though I was concerned when I saw they did not wrap or protect the furniture and had the leather couches standing on end on the bare pavement. I am hoping I don’t have scratches on the arms when we get them back. I was also disappointed when I was told the charge would be one amount and then was charged nearly $75 more.
Reply from the business

Steven We are so happy to hear that!

5-star Google reviewRosie H.2 years ago
These guys were amazing! We called and they were able to come the very next day! We used the Ogden location. We needed a piano and a washer and dryer moved from the basement to the main floor and they were able to do it so fast! Michael Henderson was the lead guy and he dealt with all the money and signatures. He was so awesome because we were told one fee over the phone and it was different when they got here and when we told him that he honored what they told us over the phone. That was HUGE.
Reply from the business

Hi, Rosie. We are thrilled to learn that you had a positive experience with us!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff53
  • cost27
  • professional movers26
  • furniture moving15
  • quick move11
  • piano moving6
  • loading time2
  • lead mover2
  • short notice availability2
  • moving boxes2

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “…the Surrounding Areas Turn to the best licensed and insured local movers in Ogden when”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Areas Turn to the best licensed and insured local movers in Ogden when you need hel”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…and families make a smooth move for over 30 years, and we have the skills and expertise t”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes – Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • superpages.comdirectory
  • yellowpages.comdirectory
  • bbb.orgreviews
  • homeadvisor.comreviews

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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