All My Sons Moving & Storage
Moving and storage service in East Providence, Massachusetts
Its address is in Attleboro, Massachusetts. It appears here because Google returns it for East Providence.
Google rating
4.2
Ratings counted
518
Are 1 or 2 star
19.7%Well above typical
The rating breakdown
102 of the 518 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 394 | 76.1% | |
| 4 star | 16 | 3.1% | |
| 3 star | 6 | 1.2% | |
| 2 star | 5 | 1.0% | |
| 1 star | 97 | 18.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is All My Sons Moving & Storage at 19.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.
- Crew conduct2 · 22%
- Price rose after the quote1 · 11%
- Damage to belongings1 · 11%
- Late, delayed or a no-show1 · 11%
Counted across the 9 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The actual moving crew did a great job. They were careful and efficient the whole away through. However, I was unbelievably dissatisfied with this customer service of this company. They delayed my move by over 24 hours - which is a huge inconvenience when you are trying to move. It happened because they switched their itineraries for the day and ended up doing their second job first - leaving me to wait all day.
Our company used All My Sons to move our office. The initial set up of booking with them went well. The price they quoted (per hour) did not change. Three men arrived the day of the move within the time frame that was given. They all introduced themselves and assessed what needed to be moved. They got to work immediately following that. The truck was large enough to fit everything with one trip. I do have a couple of complaints about this company, and would not recommend them to someone else.
Hello Elicia! I'm sorry to hear about this. I can't seem to find your account information! Could you please email [email removed] with the account information so that I may get in contact with you.
Worst customer service by Mike The general manager out of the Providence location. We were given a quote and went over by one hour. The actual quote was for 499 including the one hour travel time, fuel, and 2 hours labor. This was based on 159 an hour. We went over not even a full hour in my bill was over $800 in total! How does it go from 499 to 800? He had no right answers. He was the worst general manager of any company we have dealt with. The two drivers were amazing. They felt awful.
DO NOT USE THIS COMPANY! Scheduled a move a month prior and they took a 100 dollar deposit. Received a call two business days saying they will be out to move my one bedroom set between 8am-10am. 10am rolls around - no movers and no phone call. Called and spoke to a gentleman who claims the guys grabbed the wrong paperwork and went to a different house - they will be at mine now between 12-2pm. By 2pm no phone call / no movers.
Absolutely horrible customer service The people that answer the phones and make the bookings, apparently do not coordinate with the people that work in the Experienced an extremely rude gentleman on the phone when I called the office Canceled my move. I'll find another company.
I used all my sons moving company last month to move from my one bedroom apartment to my new home. I was quoted $550 on top of the $100 deposit I paid when I booked the movers. We had 2 movers and one truck. The company assured us that they …
Overall terrible experience. We were quoted 2 hours for a 1st floor apartment move. They sent over 2 guys and they might as well have only sent one. One guy sat around and did little to nothing. It took over 30 minutes for them to take out …
You deserve the absolute best. We understand that moving can be an incredibly stressful experience as people move for many different reasons. At AMS, we know our customers come to us to alleviate those stresses.
I used All My Sons Moving and Storage out of Providence, RI. Warning! This company will rip you off! I called for a quote on a move. I gave them all the details and was told over the phone $139 per hour (2 Hr Minimum), 1 Hour travel time …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 67%
- Worked hard and fast8 · 44%
- Careful with belongings5 · 28%
- Turned up when they said2 · 11%
Counted across the 18 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.
In their own words
Considering that my father owned a moving company and did the moving I'm very familiar with moving furniture ,appliances, etc.. All My Sons gave me the best moving experience I've ever had. And I've moved several times over the years. Scheduling the move was easy and efficient. Movers Alberto and Isaiah were very thorough and efficient. Not to mention they had to move us in the pouring rain which didn't stop them. They wrapped pretty much all my furniture including a 65" TV to protect it all.
What an unexpected pleasure it was to have Timothy Wunschel and his co-worker Kenny move our furniture today. I can’t say enough about their work ethic. They were on time, introduced themselves professionally, pleasant to all our …
My sister and I were very happy with the service that Tim and Hez provided. Not only were they very careful and respectful, they made the move a breeze. They were quick and efficient without sacrificing the quality, and everything was packed securely and safely. I have some irreplaceable furniture built by my deceased father and they took care of it as if it was their own.
Unbelievably great experience from the original booking through the day of the move. Everyone was so friendly throughout the entire process. Jeremy Camarena and his team were absolutely phenomenal! As my niece said, “they are machines and I’ve never seen anything like this before”. Extremely professional and they set up an assembly line type system that worked wonderfully to get totes down a third floor tiny and winding staircase. SO impressive!!! Great group of guys, friendly and very hard working.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff48
- careful handling36
- professional movers24
- efficient movers14
- scheduling13
- on time8
- efficient packing3
- funny movers2
- efficient loading2
- moving in the rain2
What the company says about itself
Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“Massachusetts movers. We Are Certified, Insured, and Experienced Our Massachusetts move”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…you do it right. OTHER MOVES With over 30 years of industry experience, our Massachuset”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- bbb.orgreviews
- yelp.comreviews
- facebook.comsocial