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All My Sons Moving & Storage

Moving and storage service in Grandview, Missouri

Its address is in Kansas City, Missouri. It appears here because Google returns it for Grandview.

Google rating

4.3

Ratings counted

2,934

Are 1 or 2 star

14.8%Above typical

The rating breakdown

435 of the 2,934 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
2,33279.5%
4 star
1123.8%
3 star
551.9%
2 star
521.8%
1 star
38313.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 14.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings5 · 31%
  • Crew conduct3 · 19%
  • Price rose after the quote1 · 6%
  • Claim or refund went nowhere1 · 6%

Counted across the 16 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewCristi B.2 days ago
DO NOT USE THIS COMPANY!!!!! Not only is the staff they hire unprofessional so are the owners/management. I used Two men & a truck in wichita, moving my grandmother two days prior. Superb move, easy, quick, productive and with care. This company and these two movers careless in all regards!!! Kicking supplies around, kicking Dollie’s and wrap and blankets down a 15 flight staircase. Leaving their trash all around the apartment grounds, taking breaks and disappearing for 10-15 minutes at a time.
Reply from the business

Cristi, thank you for sharing your experience and providing us with the opportunity to learn and grow. With all sincerity, please accept our heartfelt apology for falling short of our goal to alleviate the stressful burdens moving can … More

1-star Google reviewMichelle W.Edited a week ago
We had a tenant use this company to move out. The movers completely damaged a security entrance and fire exit door. The company took over 4 months and denied the claim. I would give them a Zero star rating if it would let me. Make sure your take phots before and immediately after if you have anything you suspect of damage or they won't reimburse you. They will say it is your word against theirs. Be aware that this company is not insured by an outside carrier. They are self-insured.
Reply from the business

You deserve the absolute best. We understand that moving can be an incredibly stressful experience as people move for many different reasons. At AMS, we know our customers come to us to alleviate those stresses. We apologize for not living … More

1-star Google reviewVicky H.a week ago
Where Do I begin???? I wouldn't even give them 1 star if I could have got past this! We scheduled our move for less than 3 weeks in advance. We sold our house for a luxury apartment for medical reasons. We knew, far in advance we would be signing our lease on Friday August 7. Our house was to close on Monday the 10th. I was assured our time was booked.
Reply from the business

At All My Sons Moving, we hold ourselves to the highest standards when it comes to serving our community. We are sincerely disappointed in any inconvenience or disappointment you may have experienced during your recent move with us. Your … More

1-star Google reviewKevin M.3 months ago
BEWARE! We hired a pack/load/unload from All My Sons (~$8k). The paperwork wasn't finalized until the morning of moving because of technical issues on their end. The move itself was careless. Items damaged upon arrival, door jams damaged during packing, etc. Truck and boxes seemed to be packed poorly with bad utilization of space and general disorganization. An entire bathroom in our house was left unpacked as well as several drawers in the kitchen (didn't notice until after the pack was finished).
Reply from the business

We are deeply disappointed that we have failed to exceed your expectations while using our move services, and we extend our heartfelt apologies, Kevin. Providing exceptional service has always been at the core of our mission. Since its … More

1-star Google reviewRachel R.2 months ago
As people say I would give them zero stars if I could. We had bad communication from the beginning. I was told by one person that we were the second move of the day and then when I called back to tell them I never received any emails that they had told me I would receive, that person told me we were the first move of the day. So we got to my daughter's apartment early on the day of the move and after about 3 hours of waiting I called and was told that, in fact, we are the second move on the schedule.
Reply from the business

We prioritize our customers above all else, and we acknowledge that you deserve the highest level of care and attention, Rachel. We fully understand the challenges and demands associated with the moving process, and our utmost goal at AMS … More

1-star Google reviewLacee G.2 months ago
I would do zero stars if I could. First off they cancelled the move at the time they were supposed to be there. Then I made plans to do it the next morning. Then I got a call 2 hours later that they were at the house. No 30 minute I’m on the way phone call. Then tried to charge me for the 25 minutes they had to wait for me to get there. Then employees asking for a generous tip right out of the gate. When I said it was on a company card I’d see what I can do they told me Nevermind.
Reply from the business

You deserve the absolute best. We understand that moving can be an incredibly stressful experience as people move for many different reasons. At AMS, we know our customers come to us to alleviate those stresses. We apologize for not living … More

1-star Google reviewAfsaneh M.Edited a month ago
They were awful! Came in too late, did not put everything back together and when I called, they said they had another day for my moving which was never discussed and the second day that they lied about was a week after the original moving day which was stupid, confusing and a lie. They broke a few things, they left a few items from the first place which i had to move out later myself and they never took responsibility for anything.
Reply from the business

Afsaneh, thank you for sharing your experience and providing us with the opportunity to learn and grow. With all sincerity, please accept our heartfelt apology for falling short of our goal to alleviate the stressful burdens moving can … More

1-star Google reviewEmily J.2 months ago
I hate to say this, but scheduling was incredibly frustrating. The first time we had to reschedule it was for a perfectly legitimate—though unlucky— weather incident that I do not hold against them. However, the subsequent two additional reschedulings, the poor communication, the promise of a third man that went unfulfilled, and the overall performance of the movers has earned the stars on this review. Unfulfilled promises aside, the movers took 4 hours to move 9 furniture items.
Reply from the business

We apologize, Emily. At All My Sons Moving, we only ever aim to exceed customer expectations, and we … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 60%
  • Worked hard and fast7 · 47%
  • Careful with belongings3 · 20%
  • Kept in touch3 · 20%
  • Turned up when they said1 · 7%

Counted across the 15 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewWilliam P.7 months ago
Top-tier service from start to finish. Best movers in Kansas City—hands down. Huge shoutout to Charles, Lewis, Brian, and Patrick from All My Sons Moving Company. This crew delivered elite service, the best attitude, and true professionalism the entire day. We moved out of a 5,000-square-foot home, and they handled it with absolute care and precision. Everything was packed, wrapped, and protected meticulously—nothing rushed, nothing sloppy.
Reply from the business

William Thanks for the 5-star review and for choosing us! We appreciate you! Thank You All My Sons Moving & Storage

5-star Google reviewDenise B.3 months ago
I can't praise and thank Charles, Kevin, Isaac and Justin enough for all their hard work. This move ended up being a 2 day job instead of 1. I work with moving crews at least once a week and these guys are hands down the best moving crew I've ever had the pleasure of working with. They were prompt, professional, hardworking, respectful and incredibly efficient. They handled all of the belongings with care, communicated well and they were very organized.
Reply from the business

Hi, Denise. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.

5-star Google reviewSam D.Edited a month ago
Updated: customer service reached out to discuss the issues, provide some amends, and noted that my feedback will be added to their training and standards for service. Updating from 3 to 5 stars because large companies don’t do this anymore. Quite impressed with that. Original post below. —— TLDR: watch how your fragile items are getting packed and where they are going in the truck/pod/etc, and over-communicate what you need done. A little pricey for work that added a lot of risk to my stuff.
Reply from the business

Hi, Sam. Thanks for taking the time to share your feedback! Delivering exceptional moving services is always a top priority. This means being safe, timely, and going the extra mile every time. We truly appreciate you!

5-star Google reviewMichaelle B.2 months ago
My first initial review would have been three stars because I had an appointment that had to be rescheduled because they were running behind on a previous order so I had my moving appointment the next day from my original date and it was a great experience. The guys were wonderful so they ended up with five stars.
Reply from the business

Hi, Michaelle. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing us.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling305
  • polite staff291
  • professional movers108
  • deposit47
  • quick move47
  • fuel charge35
  • damaged items35
  • careful crew26
  • furniture moving20
  • local move17
  • piano moving9

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…urrounding Areas Allow our licensed and insured Kansas City local movers to help you ge”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…and the Surrounding Areas Allow our licensed and insured Kansas City local movers to”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…and families safely and efficiently for more than 30 years, and we are one of the most reliable mo”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory
  • bbb.orgreviews

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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