All My Sons Moving & Storage
Moving and storage service in Lebanon, Tennessee
Its address is in Murfreesboro, Tennessee. It appears here because Google returns it for Lebanon.
Google rating
4.5
Ratings counted
1,870
Are 1 or 2 star
10.7%Above typical
The rating breakdown
201 of the 1,870 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.
Against other movers in Lebanon
2.4 percentage points higher than the middle of the 4 movers in Lebanon we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,594 | 85.2% | |
| 4 star | 51 | 2.7% | |
| 3 star | 24 | 1.3% | |
| 2 star | 21 | 1.1% | |
| 1 star | 180 | 9.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is All My Sons Moving & Storage at 10.7%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.
- Damage to belongings4 · 33%
- Price rose after the quote2 · 17%
- Late, delayed or a no-show2 · 17%
- Crew conduct2 · 17%
- Items missing or never delivered1 · 8%
- Claim or refund went nowhere1 · 8%
Counted across the 12 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
⭐️ 1 Star – Extremely Disappointed I had a very frustrating experience with All My Sons Moving Company and would not recommend them. During my move on the 1st, the movers damaged two of my mirrored dressers and my TV due to pure negligence. I was specifically told my TV would be properly boxed—this never happened. Instead, it was carried out and transported with zero protection. At my new home, they continued to handle it carelessly, even stacking boxes and other items against it.
We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the … More
Awful. I booked 4 months in advance. I would never use/recommend this company to anyone. They were 4 hours late and I had to call to ask where they were. When I called they said there crew didn’t show up to work so now I got assigned a new crew from a different town and that I would be later in the day after the first move. Not only did they not communicate to the customer but I had to call and wonder what was happening. It also messed up my whole day with my moving plans.
We apologize, Moorea. At All My Sons Moving, we only ever aim to exceed customer expectations, and we … More
My tv was broken in the move and trying to cheap out on damage. The replacement cost is 5k not .60 cents on the pound. I paid a lot of money and had a very nice television for once in my life. Thank you for the sorry service. I will be letting everyone know about this. You also quoted 2800 dollars to move us and ended up being 3400
James, thank you for sharing your experience and providing us with the opportunity to learn and grow. With all sincerity, please accept our heartfelt apology for falling short of our goal to alleviate the stressful burdens moving can create.
Awful do not call rude stole from me would not move certain things worst nightmare ever! Call 2 men and a truck much better. Spent most of the time screaming at me.
I want to start by saying that the pickup portion of this move went beautifully. Communication was clear, the team arrived on time, and the loading process was efficient and professional. At that point, I was feeling very confident—borderline smug—about my moving choice. Then came the delivery. Upon arrival, it became immediately clear that the crew was not dressed for the snow and ice, which set a slightly anxious tone.
Long post alert‼️ So I went with all of my sons moving in Storage because in looking for a Movers they were very efficient and responding to To me. The price was good They also agreed to do an additional stop and pick up some things from that Movers’s house So on the front line, everything was great! The day of move my Movers got there about 830. They started about 845. I received two younger guys and an older woman. They were friendly.
Stay away from this company. I don't even want to give them 1 star but I can't post without a rating. The price is high and the quality of work is horrible. They don't give a crap about your belingings. They just throw stuff in a box. They didn't wrap some ceramic bowls to protect them, just put them in a box. Luckily they didn't break. A Roku TV and Firestick didn't get into my home. I informed them from the beginning that I had a washer and dryer.
We prioritize our customers above all else, and we acknowledge that you deserve the highest level of care and attention, Leslie. We fully understand the challenges and demands associated with the moving process, and our utmost goal at AMS … More
Arrived late… said it was bc of traffic…six person crew which only half of them worked..the others were on break most the time…scooted furniture across our hardwood damaging it several places..broke off wood from baseboard, and damaged painted brick steps… did not wrap cushions from my Sprintz couch… noticed this at the storage unit when my husband sent a pic!
We are deeply disappointed that we have failed to exceed your expectations while using our move services, and we extend our heartfelt apologies, S. Providing exceptional service has always been at the core of our mission.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 56%
- Professional and courteous8 · 44%
- Careful with belongings4 · 22%
- Turned up when they said3 · 17%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.
In their own words
Michael, Preston, Savion and Zack was my team. They worked together great communicated very well with me and each other and got the job done quickly and efficiently. They were not afraid to work outside the box to get the job done and were very respectful of our personal items. I strongly recommend them for moving at a. They worked together great communicated very well with me and each other and got the job done quickly and efficiently.
Rebecca Thanks for the 5-star review and for choosing us! We appreciate you! Thank You All My Sons Moving & Storage
Our moving experience with All My Sons Moving was exceptional. Arrived on time. Professional, respectful. They were efficient, worked quickly and carefully. Would highly recommend them.
Hi, Janet. thank you for the 5-star review! If its local or long distance, home or apartment, rain or shine, it does not matter - we are always hear to provide the best move experience period. Your feedback is greatly appreciated. Thanks again for choosing us.
*Updated* While booking a month in advance, the sales-rep said the men assigned would be able to box up my kitchen, including the refrigerator items at no cost, if I would like. I accepted. When the men arrived, they had no knowledge of that. No big deal - not critical. However, when booking I was also advised there was a travel time cost, of $189 for an hour. All My sons is not located an hour away. They are 15 minutes at best.
Thank you for the 4-star review, Christy! We are glad to see that your moving experience with us was positive. We are always looking to improve and feedback like this gives us that opportunity. We are always here for you and your moving and storage needs.
What can I say! Payton, Dakota, and Preston were amazing! Moving is always trying time and so it always is super helpful when you have movers that not only listen but really take care of your things. It was also super impressive that Payton was very informative and they kept moving! Not wasting time. I believe Scott was the one who scheduled me, either way him or Joseph actually listen to my unique situation and schedule appropriately.
Hi, Team. Your feedback is highly appreciated. Thank you for trusting us with your move! We strive to make every local or long distance move seamless. Its gratifying to see that our movers and management teams achieved this for you. We hope to see you in the future!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling181
- respectful staff151
- professional movers53
- efficient staff51
- quick move21
- fuel charge21
- quick work14
- safe moving11
- hourly rate9
- last minute move5
What the company says about itself
Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…customers locally and long-distance for over 30 years, and we proudly serve Murfreesboro and”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“Surrounding Areas Let our licensed and insured Murfreesboro local movers provide every”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“Murfreesboro MOVING MURFREESBORO SINCE 1992 Thousands of customers each year trust”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…and the Surrounding Areas Let our licensed and insured Murfreesboro local movers p”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- consumeraffairs.comreviews
- homeadvisor.comreviews
- facebook.comsocial