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Home-Aid Moving of TN, Inc

Moving and storage service in Lebanon, Tennessee

Google rating

5.0

Ratings counted

477

Are 1 or 2 star

0.2%Unusually few

The rating breakdown

1 of the 477 ratings in Google’s published star breakdown for Home-Aid Moving of TN, Inc are one or two star.

Against other movers in Lebanon

This company0.2%
Typical mover in Lebanon8.4%

8.2 percentage points lower than the middle of the 4 movers in Lebanon we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
47599.6%
4 star
00%
3 star
10.2%
2 star
00%
1 star
10.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Home-Aid Moving of TN, Inc at 0.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous270 · 58%
  • Worked hard and fast171 · 37%
  • Turned up when they said147 · 32%
  • Careful with belongings106 · 23%
  • Kept in touch84 · 18%
  • Price matched the quote18 · 4%

Counted across the 462 four and five star reviews we have read for Home-Aid Moving of TN, Inc. A review can mention more than one thing.

In their own words

5-star Google reviewRyan C.a year ago
One of the best moving experiences my family and I have EVER had! William was amazing to talk to on the phone, he even answered questions via text. His no nonsense attitude was refreshing and his word was true. He set a contract out for us, gave us a quote, set a date and time for our move that was on our time schedule, and then kept us informed about the day of move. William and his guys were polite and had wonderful southern charm you’d expect from a 5 ⭐️⭐️⭐️⭐️⭐️ business.
Reply from the business

Ryan, thank you so much for taking the time to leave such an incredible review. It truly means the world to us. We believe in doing things the right way, and it’s a blessing to work with families like yours who appreciate it.

5-star Google reviewGabrielle C.a year ago
Cannot recommend Home-Aid moving enough! We called a few days before the move to ask if they could help us load our pod for a move across the country, and they went above and beyond any competitors. What made them stand out is that they were very personable, responsive, and straightforward. On the moving day, William and Michael arrived on time - even called beforehand to make sure everything was on schedule - got straight to work, and helped us make the most of our space.
Reply from the business

Gabby, thank you for taking the time to share your feedback. We’re glad we could assist with your move. Best of luck in your new area, and we wish you and your family all the best!

5-star Google reviewLaura W.a year ago
I CAN NOT say enough about my moving experience with HomeAid Moving. From the first phone call, to the last goodbye, my experience has been nothing but 5 stars. Since my husband was in the military, we moved a lot and this was my first civilian move. I hated moving because of the chaos that would await on the other end of the move, but this one was the polar opposite. William was so professional, honest and had timely communication. If he said he was going to do something, he did it.
Reply from the business

Laura, thank you so much for leaving us such an incredible review! We’re beyond grateful for your kind words and thrilled that we could make your first civilian move such a positive experience. It’s great to hear that our team’s attention to detail and care for your belongings stood out to you.

5-star Google reviewKathy F.3 years ago
Smooth as butter! From booking to the move, William was very professional and kept in constant contact. I had a sectional that needed to picked up in Nashville and delivered to my house plus some rearranging of furniture at my house too. During the move Tanner and William kept everything clean, made sure not to damage anything, and were very prompt for pick up. Everything was wrapped in blankets and plastic to ensure no damage. They made it look soooo easy, I didn’t have to worry about a thing.
Reply from the business

Thank you so much Kathy for taking the time to leave us such a great review. We are happy we could help. We will be here in the future should you ever need us; Enjoy the couch!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • respectful staff108
  • small jobs53
  • efficient staff30
  • smooth move26
  • professional movers23
  • careful handling of furniture16
  • furniture moving7
  • careful packing7
  • respectful crew7
  • accurate quote3
  • antique furniture handling2
  • cross country move2

What the company says about itself

Taken from Home-Aid Moving of TN, Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “Asked Questions Are you licensed and insured? Yes. Home-Aid Moving is fully licensed”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Frequently Asked Questions Are you licensed and insured? Yes. Home-Aid Moving is fu”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Contact Us X (615) 482-4796 Get a Free Estimate Professional Moving, Handled With Care.”Raw text captured from the page, including any surrounding navigation.

Before you hire Home-Aid Moving of TN, Inc

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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