All My Sons Moving & Storage

I hired All my sons to do a local move, did a video walk through on my 4,000 Sq ft home and was quoted for 2 BIG trucks and 6 movers, packing and unpacking of my entire house. The morning of my move I was notified that a truck had broken down and I would only be getting 1 truck and 5 movers. When the truck did arrive, it had little to no parking supplies,so had I not packed and boxed most items myself, the move wouldn't have happened. A smaller truck arrived 2 hours later.

Service was terrible from start to finish - originally hired a team for a 5pm start to pick up a few items from a sale to our new apartment a week in advance. Day comes and we get a call saying 5pm is “too late” and they don’t schedule moves that late. Fine, I chalk it up to a communication error and we reschedule for the next day from 12-4.

Absolutely horrible experience with All My Sons Moving & Storage. We were supposed to move this Saturday at 9 AM. They called us at 8:30 AM canceling our move and wanting to reschedule us for an afternoon move on the same day, which we couldn't do due to having to go to a wedding and something we stressed ahead of booking with them. Anyways, after promising us they could move us the following day at 1 PM, we had to call them asking where they were and were told they were delayed due to their first move.

I would never use them again. They gave an estimate, and then demanded $500 extra to unload the truck, holding my furniture hostage. They also broke a lamp and damaged a credenza. When I tried to call, I was put on hold for over 30 minutes, and no one did answer. This happened 4 times. Customer beware: worst, rudest service possible. This happened to me several years ago, but I was appalled when I saw their Google ad.

the most deceptive dealing from beginning to the end on many levels. when I booked, they quoted one price for 2 people and a truck. then when they called to confirm the move, the manager guy quoted a much higher price and said I need 3 people. meanwhile, it’s a small 2 bedroom apartment. (I told them I don’t need three, but 3 showed up anyway. one was clearly in training and had no clue what he was doing, so the other 2 took their time teaching him— at my cost).

This was THE worst moving experience of my life. I was called two days before my move to get an inventory — I was clear about the amount of furniture I had. No video walk through. Everything sounded fine to move my 2 br apartment to a 3 br house. They offered me a free kitchen pack — great! I was scheduled to be the second move of the day (figured it was a little weird since it was a pretty big job but I’m no expert).

I have to admit I was under stress and pressure when they asked me to write the review, overall 95% of the move was great, but they did cause a few items to get damaged and I didn’t want any more headaches so I didn’t press. Besides the insurance coverage is by pound and some what not, I figured it wasn’t worth my time dealing with the issue, I guess I shouldn’t have tipped them either but habits are hard to break.

I am extremely disappointed with our experience. We scheduled our move for February 17 at 12:00 PM, paid the required $50 deposit, and received a confirmation email. When booking, we were assured everything was properly scheduled and that the company was professional. On the day of the move, no one showed up. When we called to find out what was going on, the representative told us he did not see us scheduled at all and said the original booking agent must not have completed the reservation.