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All My Sons Moving & Storage

Moving and storage service in Westerville, Ohio

Its address is in Columbus, Ohio. It appears here because Google returns it for Westerville.

Google rating

4.6

Ratings counted

1,382

Are 1 or 2 star

7.8%Above typical

The rating breakdown

108 of the 1,382 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.

Against other movers in Westerville

This company7.8%
Typical mover in Westerville5.1%

2.8 percentage points higher than the middle of the 3 movers in Westerville we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1,21688.0%
4 star
453.3%
3 star
130.9%
2 star
130.9%
1 star
956.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is All My Sons Moving & Storage at 7.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.

  • Damage to belongings18 · 34%
  • Crew conduct14 · 26%
  • Price rose after the quote11 · 21%
  • Items missing or never delivered3 · 6%
  • Late, delayed or a no-show3 · 6%
  • Belongings withheld over payment3 · 6%
  • Stopped responding3 · 6%
  • Claim or refund went nowhere1 · 2%

Counted across the 53 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewCynthia C.3 months ago
0 Stars – Avoid All My Sons Moving & Storage (Columbus, Ohio) This company operates like a complete scam. They prey on senior citizens and people on disability with a bait-and-switch pricing system that should honestly be investigated. We were originally quoted around $750. Then during the “confirmation” call, the price suddenly jumped to $1,800. By the end of the move, they demanded over $2,500 for only moving HALF of our house. Their crew loaded the truck completely wrong.
2-star Google reviewJanet A.2 years ago
We had no issues with the crew but we had major issues with how the company handles problems. After reading some of these reviews it definitely looks like there is a pattern of ghosting customers when they are entitled to refunds due to damages or negligence. We hired All My Sons to help us move a month ago and during the move, someone slipped and a dresser came down the stairs, leaving a huge hole in the wall. Thankfully no one was hurt and we were told a report was made and it would be handled asap.
Reply from the business

Hi Janet, Please accept our sincere apology. To fall short of exceeding our customer’s expectations is never the commitment we make. Our corporate team would like to reach out to you personally. Please email [email removed] so that we may get in contact with you.

1-star Google reviewMIR (.Edited 3 months ago
I don’t know why nobody sued them or legally removed them as a business. They are horrible and charges too high for incomplete service. My old and new apartment are both 7 minutes apart. They brought a smaller truck definitely not 26FT on the day of the move. They left plenty of items behind and wanted to charge me for a second crew and second truck. They lost my screws and didn’t assemble my bed or table in the end. Their low ball offers didn’t help at all in the end.
Reply from the business

At All My Sons Moving, we hold ourselves to the highest standards when it comes to serving our community. We are sincerely disappointed in any inconvenience or disappointment you may have experienced during your recent move with us.

1-star Google reviewBridget L.a year ago
BEWARE!!!!!! All My Sons Moving Company completely failed us. We booked a 12–2 PM move window, paid the $100 deposit, and received confirmation. But on moving day, they never called, never showed up, and never communicated. I had to initiate every status check-in. They went from vague updates to no contact whatsoever. By 6 PM, my husband and I, both in our 60s, were forced to load our son’s furniture and boxes into a truck ourselves because it was his last day in Ohio.
Reply from the business

Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services.

1-star Google reviewBob G.11 months ago
Beware -These guys are completely dishonest. I needed help moving my daughter from one dorm to another dorm in the Columbus Ohio area. They Quoted $135 per hour plus 15 min incremental above the hour. They never mentioned a two hour minimum. I asked for pricing on two separate calls. They showed up on time . Had me sign a bunch of documents onsite that were barely legible on an iPad. Then , before they unloaded they ask for payment . $135 turned into $330 for 1hour and 10 minutes of work.
Reply from the business

Thank you for sharing your experience. We are truly sorry for the confusion and frustration you faced with the pricing and communication around your daughter’s move. We understand how upsetting it must have been to feel misled by the quote you received and then encounter unexpected charges on…

1-star Google reviewJill W.4 months ago
Mario and Donavan were excellent movers, they did a very good job with loading and unloading my items. However I’m very unhappy with the company I was truly misled on the prices for the items needed to wrap and secure my things, what you sent me did not state I would be paying $50 per mirror and $75 for wardrobe which was only a box. Bubble wrap per item was not conveyed nor shrink wrap per item. I was quoted 127.00 per hour and sent the material list after I paid $100, deposit.
Reply from the business

We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the exceptional service you deserved.

2-star Google reviewKyle R.a year ago
Terrible experience with company, movers themselves (Shane) were great (5 stars). When you call the call center, they give you very little information about what to expect with your move. They said it would take roughly 4-5 hours at a specific hourly rate. Once you put down the deposit, you get an email with all of the hidden charges. They charge for travel time to and from your move. Expect at least 1-2 hours added to your total. They also charge a fuel surcharge (state dependent) on your total.
Reply from the business

We are sorry Kyle. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve.

1-star Google reviewSierra B.a year ago
I had to write and file a formal complaint regarding the unacceptable moving services we received from All My Sons Moving & Storage during our recent military relocation from Columbus, OH to Virginia. While the unloading crew in Virginia acted professionally and respectfully, the same cannot be said for the movers in Columbus. Their careless and dismissive behavior resulted in extensive and costly damage to nearly every piece of our household furniture.
Reply from the business

You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous180 · 43%
  • Worked hard and fast149 · 36%
  • Careful with belongings51 · 12%
  • Turned up when they said25 · 6%
  • Kept in touch16 · 4%
  • Price matched the quote1 · <1%

Counted across the 416 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.

In their own words

5-star Google reviewDonna M.6 months ago
I found this movie company via yelp. They were the first ones to call me back within 2 minutes. Brian took care of me getting set up with movers. This was around 1:30pm on Saturday 2/14. (My original plan A fell thru.) My lease was over in January. The Flats @ Houck was kind enough to give me 15 more days as my new place was not ready. I had to be out by the end of day on Sunday 2/16. All My Sons stayed in constant contact to ensure that if I needed anything they would take care of it.
Reply from the business

Hi, Donna. Thanks for taking the time to share your feedback! Delivering exceptional moving services is always a top priority. This means being safe, timely, and going the extra mile every time. We truly appreciate you!

5-star Google reviewdoug R.6 months ago
All My Sons Moving & Storage exceeded every expectation from start to finish. My crew was incredibly fast and efficient—I was genuinely shocked by how quickly they worked, especially given the extreme weather conditions. It wasn’t rushed chaos either; it was organized, methodical, and disciplined. They communicated clearly, worked as a tight team, and stayed focused the entire time. What stood out most was how they balanced speed with care.
Reply from the business

Hi, Doug. Thank you so much for leaving us a 5-star review! Your satisfaction means the world to us, and your kind words motivate us to to keep delivering excellent service every time. We really appreciate you choosing our moving company.

5-star Google reviewMathieu D.2 months ago
I was very skeptical about hiring a moving company. I’ve always done this stuff myself. However, I’m an old man now, and I wasn’t confident I could do it myself anymore. Calling All My Sons was one of the better choices I’ve made in life. From the first call, to the last piece coming off the truck, I was happy with the service provided. Customer service was great. I never had an issue that went unresolved, or a question left unanswered. My biggest praise is reserved for the actual men who did the work though.
Reply from the business

Hi, Mathieu. We appreciate the kind words and the 5-star review! We train all movers to understand the importance of careful and timely moving. We are so happy to see their hard work is appreciated.

4-star Google reviewCheryl R.2 months ago
When I was finally scheduled for my move, after 2 attempts of being put off due to 2 very different reasons, I was supposed to be FIRST move on Sunday the 24th, nope, not to be, I was delayed again by whoever answered the phone that May 24th inquiry call about where is the crew that was suppose to be here FIRST thing this morning?
Reply from the business

We are happy to know that we were close to exceeding your expectations during your move with us. Your deserve 5-star service every time and we are motivated to grow and improve. Thank you for the 4-star review!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff127
  • careful handling110
  • efficient staff39
  • professional movers32
  • cost28
  • thoroughness21
  • refund16
  • furniture moving13
  • quick move11
  • careful with furniture11
  • two day move3

What the company says about itself

Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “Columbus and the Surrounding Areas Our licensed and insured Columbus local movers provi”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…and accurate quotes - Clients can get a free quote that covers every part of the move, inc”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…trusted moving company in Columbus has over 30 years of experience helping businesses and fa”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…the Surrounding Areas Our licensed and insured Columbus local movers provide various s”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • yelp.comreviews

Before you hire All My Sons Moving & Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

Other movers in Westerville

BusinessGoogle rating
Whitners MovingMover · Westerville, Ohio4.9478
Affordable MoversMover · Westerville, Ohio · based in Columbus4.8356
All My Sons Moving & Storage (listing 1)Moving and storage service · Dublin, Ohio · based in Columbus4.64,631
All My Sons Moving & Storage (listing 2)Moving and storage service · Fairfield, Ohio · based in Norwood4.54,274
Leaders Moving & Storage Co.Mover · Columbus, Ohio4.93,775
All My Sons Moving & Storage (listing 3)Moving and storage service · Mentor, Ohio · based in Valley View4.63,647

See all 3 movers in Westerville →