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Always Makin Moves LLC

Mover in Macon, Georgia

Google rating

3.7

Ratings counted

64

Are 1 or 2 star

31.3%Well above typical

The rating breakdown

20 of the 64 ratings in Google’s published star breakdown for Always Makin Moves LLC are one or two star.

Against other listings in Macon

This company31.3%
Typical listing in Macon6.0%

25.3 percentage points higher than the middle of the 17 listings in Macon we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
4265.6%
4 star
11.6%
3 star
11.6%
2 star
11.6%
1 star
1929.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Always Makin Moves LLC at 31.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Always Makin Moves LLC, counted by matching the words they used.

  • Damage to belongings3 · 33%
  • Late, delayed or a no-show3 · 33%
  • Price rose after the quote1 · 11%
  • Stopped responding1 · 11%

Counted across the 9 one and two star reviews we have read for Always Makin Moves LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewNancy I.5 years ago
Was always 2-4 hours late, after I was told they would be there by 9 am each day, and then wanted to work late into the evening (8-9 pm). Broken antiques and glassware. Showed up in a old mattress van with no headlight. Did not wrap any of my furniture to keep it from being dinged. Workers took frequent smoke breaks(every 15 minutes) and also smoked on my property without asking. Left all their cigarette butts for me to clean up.
Reply from the business

I apologize for any inconveniences and would be glad to discuss any of the details of your move with you, just reach out to us at the office to kindly discuss your move. Thanks

1-star Google reviewT M.a year ago
What they said on the phone about what they were going to do for us, they lied about everything. Then they did cone with truck that was bigger to hold our stuff. They didn't show up on time, then they drag the time with the move, also they took time to gas on my time when they should already had gas. Please think a second time before using this company I was very disappoint with this company. Then they tried to overcharge us on the final bill. Pleaee You will definitely have to look over the bill
1-star Google reviewLaura3 years ago
This moving company ripped my friend off this past week, taking money from her and ghosting her. She is a mom with two boys and doesn't have money to throw away. Terrible, terrible business practices... absolutely do not recommend.
Reply from the business

Thanks for your feedback but unfortunately we do not recall a move of such. But I’m the event that you did use our company, please reach out to our office so we can address any issues that might have came up. Thanks in advance

1-star Google reviewJay G.3 years ago
This not only worst moving company I ever encountered but the worst company period I’ve ever encountered. We had another moving company cancel on us at the last minute and contacted Always Macon Moves. Our move was furniture from my mother’s house 40 miles away to my house in Macon. Even though it was the day of I was assured that they could handle it. They were shocked that another company had stood us up. They would never do that. They would hire other movers before canceling.
Reply from the business

Hi, we value your feed back and hate that we couldn't provide satisfaction for you and your family to your expectations. Unfortunately just like any deposit that you make with any company there are terms and conditions to it. We don't mind … More

1-star Google reviewSiobahn3 years ago
I have always used Good Guys in Macon and this time I did not and it has been the most expensive mistake of my life. 1) They legit just say one thing to your face and charge you something different. 2) Purposely slow as to run up the clock then took a lunch at 3 when the job started at 12:30. Did furniture assembly with manual tools. NO POWER DRILL? 3) Their 3 workers were sweet but they can’t lift a feather. Third floor is a hard move but one was struggling hard to carry my night stand.
Reply from the business

Thank You for your feedback, as we take our customers opinions very seriously. We would love to address any concerns or issues that you might have encountered during your experience using our services. In order for us to handle these … More

1-star Google reviewLauren B.3 months ago
Do not use this company. It's a joke The owner came with a rented U-Haul and his either girls friend or wife. He was supposed to come with 3 men and showed up with 3 high school boys. I asked one of the boys was this their job bc they looked so small and he said no we all go to the same high school and work when the normal workers aren't here on the weekend. 2 were the size of my 12 year old: My husband and the one boy capable of heavy lifting had to move all the heavy furniture. Up and down stairs in both houses.
1-star Google reviewCaitlin B.3 years ago
Please please do not use this company. I, like many others, had a terrible experience with this company. I had scheduled a move on Friday. Was told that i would be charged $155 per hour for 2 guys, a $125 flat rate, and a $60 charge for an extra stop. They were supposed to come between 4pm-5pm to my storage. At about 5:15. I called to see where they were. Was told that the previous job was taking a bit longer. Called about 2 more times with both being told that they were almost finished with the previous job.
Reply from the business

Hi Ms. Caitlin, so I wanted to reach out and let you know someone from the management group will reach out to about your concerns. Unfortunately with Covid, it has backed certain departments and businesses alone up for a moment now. But we value your concerns and will be it touch soon.

1-star Google reviewKathryn F.4 years ago
This was the worst move i have ever experienced. It started off with the mover stepping inside my home without even knocking. Every single thing that was touched is damaged. The movers arrived 5 hours late. They smoked inside of my house. They didn’t wrap anything like they said they would. They didn’t put any furniture back together and left everything a mess. All of the good reviews are probably from people they know. Do not trust them like i did.
Reply from the business

Hi we value our customers feedback and take great concern in events that might or might not have happened. I do apologize for any inconvenience and do see where we have reached out to you to properly satisfiy any issues that you might have. … More

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast4 · 50%
  • Professional and courteous3 · 38%

Counted across the 8 four and five star reviews we have read for Always Makin Moves LLC. A review can mention more than one thing.

In their own words

5-star Google reviewCassi R.3 years ago
We had a great experience with this company. This was first time I had used professional movers and I’m so happy we did! The guys were quick and efficient. The office staff is professional and so kind. I definitely recommend using them in your move!
Reply from the business

Thanks for the feedback Ms. Rogers! You was an awesome customer to move for as well!! We greatly appreciate your honest opinion and look forward to moving you next time. Enjoy your new place!! A.M.M. FAMILY

5-star Google reviewTimothy N.3 years ago
AWESOME AWESOME AWESOME! These guys did an EMERGENCY MOVE ASAP. 2200 Sq ft. home fully furnished and placed in storage. Customer service was beyond great! I won't say highly recommended because that's what normal people say lol trust me they'll get my business again. THANKS GUYS
Reply from the business

Hi Mr. Nelson, thanks so much for the feedback! We look forward to the next time!

5-star Google reviewTraci M.3 years ago
We had to be out of our home very quickly because the buyers were coming from Detroit.Always Macon Moves showed up and we were very pleased with everything!!! Thanks lifesavers!!! Would recommend to anyone!!
Reply from the business

Well I wish I could take all the credit but I wouldn't dare do that, Kalie has built a team of hardworking individuals that is of nothing but experience and trustworthy guys and girls that are dedicated to making other people's lives easier … More

5-star Google reviewAsia3 years ago
Please use this company they came on short notice on a Saturday they got the job done quick fast and very friendly.
Reply from the business

Thanks for your feedback

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • punctuality11
  • careful handling5
  • professional crew5
  • communication4
  • kind staff4
  • bill3
  • polite movers3
  • short notice2
  • job completion2
  • reliability2

What the company says about itself

Taken from Always Makin Moves LLC’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “MIT */ /* Copyright 2021 Google LLC Licensed under the Apache License, Version 2.0 (”Raw text captured from the page, including any surrounding navigation.

Before you hire Always Makin Moves LLC

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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