AM Moving Company Dallas

Our movers showed up nearly an hour late after calling/texting that they were 10min away. Upon arrival, it was as though they had never worked a move before. Several of my belongings are either damaged and/or dirty upon arrival. I made at least 4 calls and sent 2 emails regarding the quality of their move as well as an erroneous overcharge of over $200 with no response. Do not trust this company with your move.

Called and gave them a date, they called and left voicemail asking for details, was flying so sent via email two days before move. On day of move they said never got details as they dont check their advertised email and delayed by 1 day. Next day, no crew, forgot to put me on the schedule, will be next day. Gave that person all of the details to include the type of work I needed in detail.

Unfortunately, I am still waiting for my belongings. I have no idea when they will arrive. I have been calling the company and the operator seems to keep hanging up on me. I contacted All Coast moving group who subcontracted the move to AM movers and they won’t get them to call me. I am really concerned with the fact that there is a complete lack of communication. I do not feel valued, appreciated nor do I feel safe with this experience.

Not the best company out there, 14hrs to pack and move a 2 bedroom apartment from Frisco to DFW (45min driving distance). The guys who packed our stuff only dumped everything together into boxes (shoes and clothes, cleaning chemicals and food, etc); no common sense at all. The guys who moved our stuff, took 11hrs only to take things to point A to point B and broke a dozen of things and furniture also was damaged. And no, they never paid anything although they said they would.

DO NOT hire this company to pack or move your possessions. They Outsource the business, they outsourced packing to inexperienced packers who did not take proper procedures to protect our glasses, dishes and electronics. They do not have the proper materials such as permanent markers, correct packing tape with cutter. They used our markers and scissors I also found out later they used our knives from the kitchen drawer.

We scheduled our move and received a confirmation email. Then on Wednesday afternoon (3.5 days before our Sunday morning move). We hear that they have to cancel on us because a truck broke down. I understand unforseen circumstances, but they weren't willing to work with us on a contingency plan. Kent said he tried to fix it for us but everytime I suggested an alternative he had an excuse. Can you get a rental truck while it's in the shop? No, operations won't allow it.

I can't believe all the wonderful and 4 and 5 star reviews I am seeing for AM Moving Company. We used them to move 5miles from a 3bed 2bath to a slightly larger house. We did not have much furniture or boxes for them to move. Yet, they did a tremendous amount of damage to our property and belongings. A lot of time was wasted on the phone and emailing them and trying to get them to respond. We had Johnny and 2 other movers 'help us out'. They scratched our floors wile moving in the fridge, caused dings in doors.

WORST MOVING EXPERIENCE EVER! I wish I could give ZERO STARS! The three movers they sent us were young kids, probably couldn't even order an alcoholic beverage legally. They were sloppy, rushed and damaged nearly every piece of our furniture. They didn't have tools, we took apart most of the furniture and the furniture they put back together they did so incorrectly. We asked them to be more careful, one of them cussed and yelled at me to where my husband kicked him out of our house and called their manager.