Apollos Moving
Mover in Daytona Beach, Florida
Google rating
4.9
Ratings counted
292
Are 1 or 2 star
1.4%Unusually few
The rating breakdown
4 of the 292 ratings in Google’s published star breakdown for Apollos Moving are one or two star.
Against other listings in Daytona Beach
3.7 percentage points lower than the middle of the 21 listings in Daytona Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 288 | 98.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.3% | |
| 1 star | 3 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Apollos Moving at 1.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Apollos Moving, counted by matching the words they used.
- Damage to belongings2 · 50%
- Late, delayed or a no-show1 · 25%
Counted across the 4 one and two star reviews we have read for Apollos Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
These two men came to my home unprepared to move fine pottery and delicate art which I told them they had to move! They put everything in boxes with storage blankets, a few pieces were damaged! I asked them to remove pictures I had off the walls in one of the rooms and later when I went back to the house, the pictures were there and I had to move them myself! Nothing was wrapped in shrink wrap only loose blankets! I have moved many times in my life and never saw this kind of packing!
We sincerely apologize for your experience, Diane. Your feedback is invaluable, and we will address these packing practices with our team to ensure better service in the future. Thank you for bringing this to our attention.
I booked this company on Thumbtack and they never showed up nor did they respond to my messages. If you aren't active on the platform, DELETE YOUR ACCOUNT. I wasted my Saturday waiting for them.
We sincerely apologize for your experience. Your feedback is important, and we regret any inconvenience caused. Please reach out directly so we can address your concerns and improve our service moving forward. Thank you.
I've used other movers in the past and Apollos is by far the worst. I was quoted $155 an hour.... They worked for 4.15 hours and somehow my bill is $1,164.80. They broke a TV and their solution was to reduce to already overpriced bill by $50. I offered to pay what they quoted but was not acceptable Henrick.
We sincerely apologize for your experience, Ben. We value your feedback and are committed to resolving issues. Please reach out to our customer service directly to discuss your concerns further. Thank you.
I hired Hendrick/ haul junkies 12/11/23 for a move which I requested 12/26/23. I heard from Hendrick Christmas Day the day prior to confirm the time. My move required two stops so I didn’t know which stop was first until the morning of. The …
Thank you for sharing your experience, Katelyn. We sincerely apologize for the issues during your move, particularly regarding your daughter’s dresser. We value your feedback and will work to resolve your concerns promptly.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous13 · 72%
- Worked hard and fast6 · 33%
- Turned up when they said5 · 28%
- Careful with belongings3 · 17%
- Kept in touch3 · 17%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for Apollos Moving. A review can mention more than one thing.
In their own words
I used Apollos for a local move from Ormond Beach to The Villages, Florida. Henrick, the owner, was very responsive to all my texts and phone calls. He followed through on every promise, was there for every meeting, and oversaw every aspect of the move. His movers, in my case, Houston, Will, and Ben, were very courteous, efficient, and quick. The move went off without a hitch and everything arrived in the same condition it left with no extra scratches, dents, or abrasions.
Thanks for choosing Apollos Moving, victor ! We know moving can be stressful, so we're so glad we could make it a 5-star experience for you."
I highly recommend Apollos Moving from the owner to staff and movers who were most accommodating in my move. Ben and Mario were two of the best movers I have ever seen. They hustled energetically without taking a break. They arrived promptly and surprised me know by wrapping my all my furniture in blankets and covering with plastic. Everything was delivered and assembled and placed where I wanted. Both Ben and Mario were awesome. I give them an A+ for the way they worked.
Thank you, C A, for your exceptional feedback! We're thrilled to hear that Ben and Mario exceeded your expectations with their hard work and attention to detail. Your recommendation means a lot to us!
Great crew, they were fast and efficient with great pricing. Would definitely recommend!
Thank you, Matthew! We're thrilled you had a positive experience with our team. Fast and efficient service is our goal, and your recommendation means a lot to us. We appreciate your support!
I scheduled the move for my 92 year old father in law into assisted living and I couldn't be happier with the professionalism, competence, politeness, and care for him and his belonging. The two movers, Houston and Joel went above and beyond to ensure the move was carried out to perfection. I highly recommend Apolla Moving and will definitely use their moving services when the need arises again.
Thank you, Ted, for your wonderful feedback! It's fantastic to hear that Houston and Joel provided exceptional service during your father-in-law's move. We appreciate your recommendation and look forward to serving you again in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff30
- furniture moving9
- quick work7
- quick move6
- careful packing5
- reliable movers5
- piano moving3
- no broken items2
- fast unpacking2
- funny crew2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory
- facebook.comsocial