East Coast Moving And Delivery Service
Moving and storage service in Daytona Beach, Florida
Google rating
4.9
Ratings counted
239
Are 1 or 2 star
2.9%Around typical
The rating breakdown
7 of the 239 ratings in Google’s published star breakdown for East Coast Moving And Delivery Service are one or two star.
Against other listings in Daytona Beach
2.2 percentage points lower than the middle of the 21 listings in Daytona Beach we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 229 | 95.8% | |
| 4 star | 3 | 1.3% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 2.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is East Coast Moving And Delivery Service at 2.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for East Coast Moving And Delivery Service, counted by matching the words they used.
- Crew conduct1 · 17%
- Stopped responding1 · 17%
Counted across the 6 one and two star reviews we have read for East Coast Moving And Delivery Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do yourself a favor and do not go to this company. East Coast mover, they are trash, a older sounding man. Answer the phone, he said he would call back because he busy and never called back. May 2 calls to them would not recommend them and all they're not reliable.Don't waste your time
Im not sure if you have the correct company. There are several similar name companies but we are a small family owned moving company and always answer the phone. Someone answers 7 days a week 7am-9pm and we would not call back or ignore a call unless it was a spam call.
Good luck using these movers! I called for a quote and was extremely high BUT WORST sooo rude!! That was for just a quote imagine them handing your property!!! NO THANKS!!!
Sorry we were not being rude at all. You called about moving into a 10x20 storage unit. We provided you with our pricing and the 3 hour minimum we have , you said it would only take a hour but we let you know we have a 3 hour minimum .
They were on time and got the truck loaded quickly. When it came to unloading our stuff, unfortunately they weren't careful. Shoving boxes down the loading ramp all the way to the driveway. Scuffing up plastic totes and spilling things out in the process. Although they did get it unloaded quite fast. I wouldn't recommend this company if you care about your belongings.
Hi Mike, we spoke yesterday and I was coming out this morning to get a deposit for your move out of state but you cancelled. We did not do this job for you. Please give me a call at [phone removed].
Asked if they had a minimum amount of hours they charged and was told he won’t take our business. I know we only have minimal stuff to move and it wouldn’t take more then three hours and he declined us.
The customer provided us with a list of what they needed moved. This was a 3 bedroom house with a lot of items. We do moves this size everyday so with over 18 years experience we explained to the customer that we would not be able to … More
Really bad attitude ! Did not move is because of the way they handled the phone call to arrange move. Can’t imagine dealing with them after they had my belongings
Hello, I have been doing the calls for over 25 years now and havent had any complaints or issues. If you would like to call and provide more details about this then give me a call.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 47%
- Worked hard and fast6 · 35%
- Careful with belongings4 · 24%
- Turned up when they said3 · 18%
- Price matched the quote2 · 12%
Counted across the 17 four and five star reviews we have read for East Coast Moving And Delivery Service. A review can mention more than one thing.
In their own words
East Coast Movers made a potentially stressful move very simple. The crew showed up on time, went to work immediately and worked efficiently and effectively as a team. They were polite, showed care and respect for my furnishings, and the …
Thank you so much, Leah! We truly appreciate you taking the time to leave such a thoughtful review. It means a lot to hear that our team helped make your move stress-free and treated your belongings with the care and respect they deserve. Thank you for trusting East Coast Movers with your move.
Great service! Called several places and Tom was the best in terms of service, care of my property both move out and move in and a great price. We have moved 4 times in the past several years and his company is the best we’ve ever experienced. Highly recommend East Coast Moving and Delivery Services!
Thank you so much for the amazing review! We truly appreciate you trusting East Coast Moving and Delivery Services with your move. Taking care of our customers and their belongings is always our top priority. It means a lot to hear that we were the best moving experience you’ve had.
Absolutely the best movers we have ever had. They went above and beyond to make sure our furniture was protected. Just a few things we were upset about. We were quoted 3 hours of time needed for our size apartment. It took them 6 hours to …
Jessica, thank you for the kind words about our team and for recognizing the care they took to protect your furniture and home. We’re very glad everything arrived safely without any damage.
Professional and friendly! I broke my ankle right before the move. The guys made sure I stayed seated and went far above and beyond to help me out! They treated my items with the utmost care . I can’t say enough positive things about this business and the amazing employees! Highly recommend!
Thank you so much for the kind words and amazing review! We’re so glad our team was able to make your move a little easier, especially with your ankle injury. Taking care of our customers and their belongings is always our top priority. We … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff44
- careful handling41
- professional movers13
- local move8
- furniture moving5
- careful packing4
- family owned4
- piano moving2
- loading and unloading speed2
- accurate quote2
What the company says about itself
Taken from East Coast Moving And Delivery Service’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…of moving experience Fully licensed and insured movers We are EXPERIENCED PROFESSIONAL”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“20 years of moving experience Fully licensed and insured movers We are EXPERIENCED P”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…owned and operated moving company Over 20 years of moving experience Fully licensed and”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
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“Best Moving Company In Town. Fla. Mover Reg. No. IM2982 East Coast Moving & Delivery Servic”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…to get started! Get a Quote About Us Family owned and operated moving company Over 20 yea”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…eputation. Please Call Us Anytime For A Free Quote On Moving Services In Ormond Beach Flor”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yellowpages.comdirectory