Apple Moving
Mover in Fayetteville, North Carolina
Google rating
4.4
Ratings counted
46
Are 1 or 2 star
15.2%Well above typical
The rating breakdown
7 of the 46 ratings in Google’s published star breakdown for Apple Moving are one or two star.
Worked out from 46 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Fayetteville
10.4 percentage points higher than the middle of the 18 listings in Fayetteville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 36 | 78.3% | |
| 4 star | 1 | 2.2% | |
| 3 star | 2 | 4.3% | |
| 2 star | 1 | 2.2% | |
| 1 star | 6 | 13.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Apple Moving at 15.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Apple Moving, counted by matching the words they used.
- Items missing or never delivered1 · 17%
Counted across the 6 one and two star reviews we have read for Apple Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Did a final move with them in 2023, forgot I never left a review. I was at a going away when they were there, and they claimed a random beetle that they quickly killed on the mattress was a bedbug and the entire move had to be condemned. Called our liaison, they said everything can go except the mattress. They ended up bagging the mattress and taking it so they could "steam it and resell it" after claiming they couldn't take it because the bedbugs would infest the truck and the rest of their warehouse.
Probably the worst moving experience I’ve ever had. The crew , did not have any type of organization to their packing, everything was very haphazardly placed in boxes. There is no reason a trash can should be placed in a box with tubberware and a Zevo trap be placed in a box with dishes. This particular crew also forgot to wrap items and had to be prompted or reminded to wrap them. Also, the boxes were labeled COMPLETELY wrong….you going in one box looking for an item, that’s not there.
To the two ladies that were in this van.... VAN number 987. Cutting off people in traffic. Driving like they have no sense and then when I record them they give me the middle finger cut in front of me and slam on their brakes.
After months of not having our things (overseas move) when our belongings arrived they were in horrible condition. This photo alone should say everything that needs to be said.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast14 · 42%
- Professional and courteous14 · 42%
- Turned up when they said7 · 21%
- Careful with belongings6 · 18%
- Kept in touch4 · 12%
Counted across the 33 four and five star reviews we have read for Apple Moving. A review can mention more than one thing.
In their own words
I recently used Apple Moving Company through Fort Bragg Transportation and had an amazing experience with Gaby and Camilo. They were both incredibly punctual and kept great communication throughout the entire process. What really stood out was how carefully they packed all of my household items they treated everything with so much care as if it were their own. Moving is always stressful, but Gaby and Camilo made it so much easier with their professionalism, efficiency, and positive attitude.
Everyone was incredibly nice and respectful with your stuff. They wrapped everything fantastic, absolutely nothing broken. They wrap your furniture and they put up protection on your walls, doors, and floors. Super quick. Packing took maybe 3 hours, loading took 2-3 hours and unloading in the new place was very quick aswell up 3 flights of stairs. I will say if youre working through homesafe with military, they space out your schedule a bit but apple is amazing. Couldnt recommend them enough!
I’ve moved a number of times and experienced quite a few moving companies and crews. Apple Moving was by far the best that I have dealt with. Taiwan, Maurice, and Terrel (Macon, GA team) absolutely crushed it! They were incredibly nice, thorough, helpful, and hard working. They went above and beyond when packing, handling, and loading my belongings. Everything was carefully wrapped and properly inventoried. When I move again, I will make a point to request Taiwan and his team.
Dear Josiah, This review made our day! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. It was a pleasure working with you!
I just wanna say thank you so much to Anita Pagent, Mike Magoogin, Jamie, and the man that brought my stuff to me. I love each and everyone of them. They took such great care of my stuff. Anita packed everything with such great care and mike and the other guy wrapped everything so good. Making sure it was safe. The man that brought my stuff from fayetteville nc all the way to houston was the best. They where so nice and handled my things like it was there own. Thank u so much everyone.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctuality7
- efficiency6
- thorough staff6
- respect for household goods5
- military moving4
- communication4
- safe handling of valuables2
- positive attitude2
- diligence2
- packing time2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- birdeye.comreviews
- chamberofcommerce.comdirectory
- mapquest.comdirectory