Apple Moving
Google rating
4.5
Ratings counted
34
Are 1 or 2 star
11.8%Above typical
The rating breakdown
4 of the 34 ratings in Google’s published star breakdown for Apple Moving are one or two star.
Worked out from 34 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Macon
5.8 percentage points higher than the middle of the 17 listings in Macon we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 30 | 88.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 11.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Apple Moving at 11.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Apple Moving, counted by matching the words they used.
- Damage to belongings2 · 67%
Counted across the 3 one and two star reviews we have read for Apple Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The loading crew was great, but the packers were horrible! (Fort Stewart, GA area) More than 80% of my boxes were labeled as "Misc". I quite literally have to open every single box to see what is where. Who puts an Xbox in the bottom of a box, under several heavy items, and with no padding?! They do. Items were broken in the house during packing, and items were damaged or broken during the move due to poor packing. I realize that one lazy crew doesn't mean the entire company is bad.
We apologize that our service did not satisfy your expectations. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Please accept our sincerest apologies on behalf of everyone on the team. … More
If I could give it 0 stars I would. The worst company ever. They went through all of my household goods without my knowledge/consent. I didn’t find out until I got my items & realized that everything was thrown in boxes all over the place. I specifically packed everything how I wanted it. Just for them to take everything out and throw it all over the place. Hair products were placed in the box with clothes.. etc.
The worse moving experience. They showed up with a truck too small, took apart stuff that didn’t need to be taken apart, jammed our stuff in the truck and guess what, parts weren’t easily found and labeled, my staircase wall and other walls in my home had wall damage and my standing mirrors and several bookcases were all damaged. Beware
Thank you for letting us know about this. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would like the opportunity to investigate your feedback further. Please … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 56%
- Worked hard and fast5 · 31%
- Careful with belongings2 · 13%
Counted across the 16 four and five star reviews we have read for Apple Moving. A review can mention more than one thing.
In their own words
If you are a military family preparing for a PCS, you know the dread of "moving day." This was our third cross-country move, and it was the only one that has ever gone smoothly. Usually, we expect a headache; this time, we got a blessing. Love that they handled both the packing and unloading without another third party. A huge shout-out to our points of contact on both ends, Ty and Jean. Ty was our driver and Jean handled the packing and loading and unloading and unpacking.
Hill and his crew were very professional and thorough. It was a pleasure to have had them deliver our household items. It was great working with them and they made the process easy and the delivery went smoothly.
Mr. Jonathan Sneed and Mr. Jonathan Blanks got all my items moved into my apartment in an expedient manner. They were extremely polite and understanding! 10/10 would definitely recommend and use again!
Really loved the energy these guys had. The driver (Taiwan) was very positive and thorough with the entire pack out of mine and my husband's household goods. Friendly, quick and detailed!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff13
- household items6
- care for belongings4
- children2
- no damage2
- boxes2
- labeling2
- safety2
- politeness2
- efficiency2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- mapquest.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews